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|Distance to city center||2.1 mi|
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The hotel was beautiful, the staff was really kind, the food was delicious! They change the menu every single meal, so we never got bored.
The location, is very far from everything. The road was in bad shape.
The Ocean water at the beach is warm and excellent to swim in.
Iberostar has an incredible beach , great pools and excellent food. The service they provide is outstanding and they have shows with great entertainment...
Shows, beach, good food
Spa massage could be better
Everything but the costumer service is excellent !!
This hotel is family friendly and very clean. I Loved taking my child to all the shows. The food is excellent!! I had a great time..
When I checked in there was a mistake with my reservation that made me very upset. I had booked 3 adults and 1 child and I had proof of what I had been quoted $907.32. Some one at the hotel or booking.com made a mistake and only put 2 adults 1 child. At this point I was so confused. The hotel wanted to charge me the extra person that rhey mistakenly did not add to the reservation. Now, I'm on the phone with an agent from booking.com he's telling me to go to a Walmart and purchase a hotels.com card so that I can get the refund. I was furious already because my family was already checked in and were waiting on me. I'm in Mexico I have no Idea where a Walmart was located I had my 8 year old daughter wirh me I was not about to run around Mexico looking for a Walmart. I hung up on the agen before having a panic attack. At the end apparently they had fixed the issue and i was only going to pay for the rate they gave me when I booked my stay. When I arrived to Los Angeles and checked my card statement I see an extra charge of $302.46 I called the hotel they asked me to send a copy of my card statement and reservation trough booking the reservation clearly stated 3 adults 1 child. Iberostar is willing to fix the issue but that does not take away how upset I was at the time and how this situation put a damper on my vacation. I don't travel much but when I do I always book trough booking.com because I have never had an issue, I might never use booking.com again for my travels.
The all-inclusive Iberostar Playa Mita is a 5-start resort with oceanfront views that provide guests with a paradise waiting to be explored, in Punta de Mita.
Guest suites are offered in 8 different floorplans to ensure that guests find just the right option to meet their needs. Ocean views and luxuriously-appointed suites are available. In-room coffee and tea facilities, along with a mini-bar and snacks offer added convenience for guests. In-room entertainment is made possible with free Wi-Fi and flat screen televisions with expanded programming.
There are five à la carte restaurant and buffet options for guests to enjoy at the Iberostar Playa Mita. Menu items include international cuisine and traditional Mexican dishes. Local flavors and freshly sourced ingredients contribute to the daily menu choices. There are many bars, cafés, and options for snacks. Guests can get 24-hour room service.
The Iberostar Playa Mita is a great choice for families who have children and teenagers. Several suites are family-friendly. Many of the onsite amenities have been designed for the youngest guests to enjoy. The Aqua Fun water park, complete with water slides, shallow pools, and splash pads is a popular hangout for children. There are also day camps for children and for teenagers so that parents can relax.
The Iberostar Playa Mita spa offers guests plenty of pampering and relaxation. Several swimming pools and hot tubs will further encourage guests to unwind.
With entertainment, outdoor sports, activities and relaxation options, Iberostar Playa Mita offers everything travelers need for a luxury beach vacation.
based on 3,075 reviews
Things to Know
- Nice building
- Friendly service
- Friendly atmosphere
- Recreation staff is nice
Policies vary by room type and provider.
Most Popular Landmarks
- Litibu Golf Course 0.4 mi
- Playa Punta De Mita 1.9 mi
|Puerto Vallarta Ordaz||17 mi|