Holiday Inn Resort Alpensia Pyeongchang

The hotel offers excellent facilities and super kind/helpful staff. The rooms are big, spacious, and clean, and the location is very convenient for skiing.

Some guests found the breakfast spread to be average, and a few mentioned that the mini bar and breakfast were very expensive.

The hotel is in a good location for skiing, but some guests mentioned that there are no in-house facilities for ski guests, and it's not very ski-friendly.

The staff is extremely courteous and friendly, and they provide excellent service. However, a few guests mentioned that there was bad assistance at the Welcome center and lobby.

The hotel is in a great location, within walking distance to the ski slope and a short drive to nearby town. There are also plenty of eateries around and a 24hr groceries store near the hotel.

Several guests recommended choosing a room with a balcony facing the slopes for a picturesque experience.

Some guests found the distance from the bus drop-off point to the hotel challenging, especially with ski equipment. Inquire about shuttle services or plan for assistance with luggage and ski gear.

Guests who initially booked an ondol room with a futon found it uncomfortable and thin. Consider requesting a room with a bed for a more comfortable stay.

The hotel's location offers easy access to various restaurants and convenience stores, providing plenty of dining choices within walking distance.

Some guests found the motion-activated light in the bathroom area disruptive at night. Consider requesting rooms without this feature if sensitive to light while sleeping.

While the hotel offers ski-in/ski-out access, some guests found the lack of in-house ski facilities inconvenient. Consider arranging for ski equipment and storage in advance.

The hotel's proximity to Alpensia Resort and Yongpyong Ski Resort makes it an ideal base for exploring these attractions. Plan for visits to these nearby sites during the stay.

Guests noted that the standard check-out time of 11:00 AM felt early. Consider requesting a late check-out to allow for a more relaxed departure.

Some guests encountered challenges with English or Mandarin communication with the staff. It may be helpful to have basic Korean phrases or a translation app on hand.

Some guests mentioned maintenance-related issues such as peeling wallpaper, tired mattresses, and bathroom grouting. Consider inquiring about room conditions before booking.