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|Distance to city center||0.5 mi|
|Distance to airport||93.9 mi|
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nice lake view
much too expensive!
The whole hotel looked beautiful and there was a good view. The facilities in the room were good. The lobby bar was nice. The staff were friendly despite not being trained correctly.
It says 5 star but definitely isn’t. We booked into an international hotel expecting staff who spoke English or at least a couple of them, yet there was only one staff member who obviously wasn’t always available. The staff knew nothing of the area and where to go and what to see. The whole hotel felt like it had just been reopened after being closed for a while. The western restaurant had a very limited menu, and the food was borderline bad, with the cake shop in the lobby even worse. There was no service (drinks or food) or covers on any chairs by the pool which meant we decided against it. It was clearly still low season and the hotel was operating as such, just without declaring it to customers before booking. Staff were friendly but clearly not trained properly.
Front offfice -Lee service is great.
We got an upgrade for SPG members. The room was very spacious and of course the view was amazing. Location is in downtown, convenient if you want to buy something in the supermarkets or to try the local restaurants. Breakfast was fine, the staff was very friendly. Lounge is nice, but the variety of food is a bit small.
We did not like pool area much, because it was half-closed and full of people and screaming kids. Check-in and check-out time is too long. Need to improve it! Overall the hotel is not new, but staff and upgrade (if you lucky) can make you feel right.
nice rooms nice bathrooms
the food was miserable few staff speaks english
249 guest rooms and suites, each with the Sweet Sleeper™ Bed, rain forest showers, LCD, high speed free Wi-Fi and a large private balcony. All suite rooms are with private swimming pool and super luxury landscape balcony. A luxurious ballroom that accommodates functions up to 600 guests will meet all of our different needs and special requirements. 10 meeting and function rooms. A Business Center with high speed internet access and audio-visual equipment. The beautiful Qiandao Lake is the good venue to set-up an outdoor cocktail party or a private party, our professional banquet team is ready to serve you at all time. Treat your palate to a diverse spectrum of tastes at Sheraton Qiandao Lake Resort's three restaurants and two lounge bars. Whether you crave local specialties, classic western cuisine or authentic Cantonese dishes - we've got you covered. We’ve thought of the big (and little) things to make your stay with us an unforgettable one.
based on 859 reviews
Things to Know
- Spacious rooms
- Nice balcony
- Luxurious Hotel
- Great view
Policies vary by room type and provider.
Reviews about Sheraton Qiandao Lake Resort
Most Popular Landmarks
- Shijatang Park 0.7 mi
- Xiyuan Wharf 0.7 mi
- Wangutang Park 1.1 mi
- Weiping Ferry Terminal 1.8 mi
- Qiandao Lake 2.9 mi
|Huangshan Tunxi||47.9 mi|