Pros (+) Location, large comfy room , shower was tiny ! Made me laugh, staff was fine .
Cons (-) Make the shower in room 130 larger !
3 stars
Hotel Acadia
Photos of Hotel Acadia
Overview
Within a 20-minute walk from Palais Station, Hotel Acadia offers guests a convenient base while in Quebec City. It is situated a brief stroll from Parliament Building, Price Building and La Maison Simons.
There are a variety of amenities on offer to those staying at the hotel, such as an express check-in and check-out feature, a Jacuzzi and valet parking. A Wi-Fi connection is also available.
Hotel Acadia features 40 rooms, each with tea and coffee making facilities, a desk and a refrigerator. They are also fitted with a hair dryer and a microwave.
Those staying at the hotel can sit down to a unique dining experience at the on-site restaurant, conveniently located for those who want to stay close by at mealtime. A selection of dining options are also found in the area.
Hotel Acadia is within walking distance of Quebec City Armoury and La Citadelle de Quebec. It is conveniently situated for exploring the area, with Ursulines Of Quebec only five minutes away.
Amenities at Hotel Acadia
- Restaurant
- Free Wi-Fi
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Meeting/Banquet facilities
- Internet
- Parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
Dining
- Wine glasses
- Microwave
- Restaurant
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Fireplace
- Seating area
- Telephone
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
Parking and transportation
- Parking
- Private parking
Laundry
- Iron and ironing board
- Pants press
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Pool and spa
- Hot tub
Outdoor
- Terrace/Patio
Family friendly
- Cribs available
Reviews of Hotel Acadia
7.9
Good
2240 verified ratings
Wonderful
549
Very good
374
Good
461
Okay
261
Fair
265
Mediocre
157
Poor
173
Summary of reviews
Guests say
Guests appreciated the hotel's location, especially in areas like old Quebec, but many expressed dissatisfaction with cleanliness and service. Issues included unclean rooms, lack of proper facilities, and poor communication from staff. While some found the beds comfortable and enjoyed their stay, the overall sentiment leans towards needing significant improvements in service and cleanliness.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
9.2 out of 10
924 reviews
7.4 out of 10
7 reviews
7.2 out of 10
2 reviews
8 out of 10
4 reviews
All reviews
Cons (-) Room was not in hotel I reserved. Room was noisy, cramped poorly laid out. It was not in the hotel I reserved and paid for and I was told when I checked in to go down the street, up an alley and into another hotel with a shabby, noisy room. After one night I left and hotel refused to refund my prepaid second night.
Pros (+) We liked the comfortable bed, the air conditioning, the privacy of the hermitage hotel which is linked to the Acadia, the friendly staff, and that a solid relatively inexpensive breakfast buffet was offered as an option at a restaurant 30 seconds away.
Cons (-) The linen could have been cleaner but otherwise everything was great! Thanks
Pros (+) Great location in old Quebec, older style but room neat and tidy. Very helpful staff made the stay great.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a unique dining experience at the on-site restaurant, and there are also various dining options in the surrounding area.
How are the hotel's beds and rooms described by guests?
Guests have described the rooms as quiet, comfortable, and spacious. Some have mentioned the beds being very comfy and the rooms being well-equipped.
Is parking available at the hotel?
Yes, the hotel offers parking, and safe parking is also provided for a fee. However, some guests have mentioned that parking can be limited and tight to access.
What are guests saying about the hotel's cleanliness?
Guests have praised the hotel for being clean and charming. However, a few guests have mentioned issues with cleanliness, such as finding food from a previous customer in the fridge.
How is the staff's customer service at the hotel?
The staff has been described as friendly, welcoming, and helpful by many guests. However, some guests have mentioned instances of unprofessionalism and slow room access.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Original Stone
Some guests found that the rooms did not match the rustic look shown in the photos. If you're looking for a more authentic experience, consider requesting a room with more exposed original stone.
Consider Renting a Self-Contained House
If you prefer more spacious and well-equipped accommodations, consider renting the self-contained house adjoining the hotel. It offers a washer/dryer, dishwasher, and a great location in Old Quebec.
Be Mindful of Limited Parking
The hotel has limited parking, and some guests found it challenging to find a spot. If you're traveling by car, it's advisable to inquire about parking in advance and be prepared for potential off-site parking.
Check for Musty Smells in Basement Rooms
Some guests reported musty and humid smells in basement rooms. If you're sensitive to odors, it may be best to confirm the room location before booking, especially if you're allocated a basement room.
Inquire About Room Accessibility
If you have mobility concerns or are traveling with someone who does, it's recommended to inquire about room accessibility, as some guests found the stairs and lack of an elevator challenging.
Request Lower Floors if Stairs Are an Issue
If you have difficulty with stairs, consider requesting a room on a lower floor. The hotel staff may be accommodating and willing to assign a suitable room based on your needs.
Consider Bringing Toiletries
Some guests found that the rooms lacked certain amenities such as soap, shampoo, and coffee. It may be helpful to bring along essential toiletries to ensure a comfortable stay.
Check for Bathroom Size and Lighting
Some guests noted that the bathrooms were small and dimly lit. If bathroom space and lighting are important to you, it's advisable to inquire about these aspects before booking.
Be Prepared for Quaint, Vintage Decor
The hotel boasts vintage charm, but some guests found the decor to be shabby. If you prefer modern interiors, it's best to set your expectations accordingly.
Be Aware of TV and Parking Limitations
Some guests experienced issues with the TV, limited parking, and tight parking spaces. It's advisable to be prepared for potential inconveniences related to these amenities.
Location
43 Rue Sainte-ursule, Québec City, QC
What's nearby
- Ursulines de Quebec Museum230 yd
- Price Building274 yd
- Quebec City Centre333 yd
- Parliament Building386 yd
- Quebec City Town Hall412 yd
- La Maison Simons439 yd
- Notre-Dame de Québec Cathedral0.3 mi
- Citadelle of Quebec0.3 mi
- Church Notre-Dame-des-Victoires0.4 mi
- Quebec City Armoury0.4 mi
- Cartier-Brebeuf National Historic Site1.7 mi
- Laval University3.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 060524, 2025-08-31
Essential information about Hotel Acadia
Low season | May |
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High season | May |
Average price (weekend night) | $128 |
When to book a room at Hotel Acadia
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Acadia
FAQs when booking at Hotel Acadia
Nearby hotels and places to stay
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See most recommended stays in Québec CityGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Québec City |
Distance to airport | 8.6 mi |
Everything you need to know for your stay in Québec City
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