Basics
Services and conveniences
Bathroom
Media and entertainment
Accessibility and suitability
General
Health and safety
Dining
Parking and transportation
Bedroom
Workspace
Laundry
Things to do
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's dining options?
The hotel offers a unique dining experience at the on-site restaurant, and there are also various dining options in the surrounding area.
How are the hotel's beds and rooms described by guests?
Guests have described the rooms as quiet, comfortable, and spacious. Some have mentioned the beds being very comfy and the rooms being well-equipped.
Is parking available at the hotel?
Yes, the hotel offers parking, and safe parking is also provided for a fee. However, some guests have mentioned that parking can be limited and tight to access.
What are guests saying about the hotel's cleanliness?
Guests have praised the hotel for being clean and charming. However, a few guests have mentioned issues with cleanliness, such as finding food from a previous customer in the fridge.
How is the staff's customer service at the hotel?
The staff has been described as friendly, welcoming, and helpful by many guests. However, some guests have mentioned instances of unprofessionalism and slow room access.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with Original Stone
Some guests found that the rooms did not match the rustic look shown in the photos. If you're looking for a more authentic experience, consider requesting a room with more exposed original stone.
Consider Renting a Self-Contained House
If you prefer more spacious and well-equipped accommodations, consider renting the self-contained house adjoining the hotel. It offers a washer/dryer, dishwasher, and a great location in Old Quebec.
Be Mindful of Limited Parking
The hotel has limited parking, and some guests found it challenging to find a spot. If you're traveling by car, it's advisable to inquire about parking in advance and be prepared for potential off-site parking.
Check for Musty Smells in Basement Rooms
Some guests reported musty and humid smells in basement rooms. If you're sensitive to odors, it may be best to confirm the room location before booking, especially if you're allocated a basement room.
Inquire About Room Accessibility
If you have mobility concerns or are traveling with someone who does, it's recommended to inquire about room accessibility, as some guests found the stairs and lack of an elevator challenging.
Request Lower Floors if Stairs Are an Issue
If you have difficulty with stairs, consider requesting a room on a lower floor. The hotel staff may be accommodating and willing to assign a suitable room based on your needs.
Consider Bringing Toiletries
Some guests found that the rooms lacked certain amenities such as soap, shampoo, and coffee. It may be helpful to bring along essential toiletries to ensure a comfortable stay.
Check for Bathroom Size and Lighting
Some guests noted that the bathrooms were small and dimly lit. If bathroom space and lighting are important to you, it's advisable to inquire about these aspects before booking.
Be Prepared for Quaint, Vintage Decor
The hotel boasts vintage charm, but some guests found the decor to be shabby. If you prefer modern interiors, it's best to set your expectations accordingly.
Be Aware of TV and Parking Limitations
Some guests experienced issues with the TV, limited parking, and tight parking spaces. It's advisable to be prepared for potential inconveniences related to these amenities.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | September | $329 | $320 |
Cheapest month to stay with an average 44% drop in price. | Most expensive month to stay with an average 50% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.6 | 0.2 mi | Québec City | 8.6 mi |
