Pros (+) Large room, confortable beds, very clean, free parking, easy access.
Cons (-) The strong smell of chlorine in the pool area is very unpleasant.
3 stars
Hotel Universel Quebec
2300, chemin Sainte-Foy, Québec City, QC G1V 1S5, Canada
Québec City, Canada
See location+1 418 653 5250Photos of Hotel Universel Quebec
Overview
Hotel Universel Quebec is a smoke-free hotel that is located in Quebec, Canada and is a short five miles away from Quebec Airport. The amenities that the establishment provides guests include free parking, a gym, a heated indoor pool, free WiFi, a hot tub, a spa, an on-site bar, vending machines, car hire service, and an on-site restaurant. For those visiting due to business, it offers meeting rooms, conference facilities and a business center with internet access.
This establishment has a total of 160 rooms varying in size from standard rooms, family rooms, and suites that are available for booking all year round. The features in every room that are available include air conditioning, a flatscreen TV, a mini-refrigerator, a coffee maker, a microwave, and a hairdryer.
The attractions that are available near Hotel Universel Quebec include Salle Albert Rousseau which is a comedy club that is a short seven-minute walk from the hotel grounds. Defi Laser is an entertainment center that is a nine-minute walk from the establishment, Site Historique de la visitation is an eight-minute walk from the hotel. Further attractions include Place Fleur de Lys is almost three miles away, as well as Battlefields Park Parc des Champs de Bataille.
Restaurants that are located in the vicinity of the hotel are a variety of flavors. Le Cedre Restaurant Libanais is an eight-minute walk from the hotel. Chez Victor is also an eight-minute walk from the establishment, Buddha-Station is an 11-minute walk from the hotel, and Matto Sainte-Foy is a 10-minute walk from the hotel.
Latest deals for Hotel Universel Quebec
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Universel Quebec
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
Kitchen
- Microwave
- Kitchenware
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Kitchenette
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Sauna
- Pool towels
Dining
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Lockers
- Telephone
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Hotel Universel Quebec
6.8
Okay
2386 verified ratings
Wonderful
452
Very good
425
Good
515
Okay
276
Fair
320
Mediocre
151
Poor
247
Summary of reviews
Guests say
Guests frequently mentioned issues with cleanliness, noting dirty rooms and bathrooms, and inadequate maid service. While some appreciated the friendly staff and the hotel's location near attractions, many felt that the overall experience was marred by poor hygiene and maintenance. Noise disturbances also contributed to dissatisfaction, making it unlikely for guests to return.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
6.8 out of 10
40 reviews
7.3 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities available at Hotel Universel?
Hotel Universel offers a range of amenities including free parking, a gym, a heated indoor pool, free WiFi, a hot tub, a spa, an on-site bar, vending machines, car hire service, and an on-site restaurant.
What are the nearby attractions to Hotel Universel?
Nearby attractions to Hotel Universel include Salle Albert Rousseau, Defi Laser, Site Historique de la visitation, Place Fleur de Lys, and Battlefields Park Parc des Champs de Bataille.
What are guests saying about the pool area at Hotel Universel?
Guests have mentioned that the pool area at Hotel Universel is warm and enjoyable for kids, although some have noted a strong chlorine smell.
What are the common concerns about Hotel Universel?
Common concerns about Hotel Universel include issues with room cleanliness, noisy surroundings, and some dissatisfaction with the amenities and services.
When is the high season for visiting Hotel Universel?
The high season for visiting Hotel Universel is in July.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported noise disturbances, especially in the pool area and hallways. If you are sensitive to noise, consider requesting a room away from these areas.
Check Room Amenities
Guests appreciated the in-room amenities such as the kitchenette and comfortable beds. It's advisable to check the room amenities before booking to ensure they meet your needs.
Explore Nearby Attractions
The hotel's proximity to attractions like Salle Albert Rousseau, Defi Laser, and Site Historique de la visitation makes it convenient for leisure activities. Plan to explore these nearby attractions during your stay.
Be Mindful of Separate Buildings
Some guests mentioned that certain rooms are located in separate buildings, which could be inconvenient. When booking, consider requesting a room in the main building for easier access to amenities.
Consider Parking
While the hotel offers free parking, some guests experienced challenges with parking due to events. It's advisable to inquire about parking availability, especially during event dates.
Check for Cleanliness Concerns
A few guests reported cleanliness issues in the rooms and common areas. It's recommended to check recent reviews regarding cleanliness or inquire about this directly with the hotel.
Verify Room Temperature
Several guests mentioned issues with room temperature, reporting that rooms were either too cold or too hot. It's advisable to confirm the room temperature controls and functionality upon check-in.
Inquire About Room Layout
Some guests found the room layout inconvenient, such as the positioning of the pool-facing rooms. If room layout is important to you, consider inquiring about this before making a reservation.
Consider Alternative Dining Options
While the hotel has an on-site restaurant, guests also appreciated nearby dining options. Consider exploring restaurants within walking distance for a variety of dining experiences.
Location
2300, chemin Sainte-Foy, Québec City, QC G1V 1S5
What's nearby
- PEPS0.4 mi
- Laval University0.5 mi
- Laurier Quebec1.3 mi
- Aquarium du Quebec2.5 mi
- Les Galeries de la Capitale3.2 mi
- Cartier-Brebeuf National Historic Site3.2 mi
- Quebec City Armoury3.3 mi
- Parliament Building3.4 mi
- Citadelle of Quebec3.7 mi
- Ursulines de Quebec Museum3.8 mi
- Price Building3.8 mi
- Quebec City Centre3.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 006160, 2025-12-31
Essential information about Hotel Universel Quebec
Low season | March |
|---|---|
High season | December |
Average price (weeknight) | $101 |
Average price (weekend night) | $185 |
When to book a room at Hotel Universel Quebec
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Universel Quebec
FAQs when booking at Hotel Universel Quebec
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Québec CityGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 3.5 mi |
Nearest Airport | Québec City |
Distance to airport | 5.2 mi |
Everything you need to know for your stay in Québec City
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