|"Pool and spa atrium well maintained"||(in 58 reviews)|
|"Spacious room and well equipped."||(in 54 reviews)|
|"Loved having Boston pizza attached"||(in 11 reviews)|
|"The back terrasse is in poor condition."||(in 2 reviews)|
|"Worst service ever"||(in 4 reviews)|
|"Toilet door could not close properly."||(in 9 reviews)|
|swimming pool||in 197 reviews|
|room was not ready||in 149 reviews|
|staff was very friendly||in 81 reviews|
|great hotel||in 77 reviews|
|good location||in 57 reviews|
|parking lot||in 49 reviews|
|beds very uncomfortable||in 44 reviews|
|free parking||in 41 reviews|
|old quebec||in 38 reviews|
|breakfast included||in 34 reviews|
|hotel and restaurant||in 25 reviews|
|boston pizza||in 21 reviews|
|min bus ride||in 21 reviews|
|smell of chlorine||in 21 reviews|
|room had a small||in 18 reviews|
|room service||in 18 reviews|
|hot tubs||in 12 reviews|
|distance from old quebec||in 7 reviews|
|laval||in 7 reviews|
|old and dirty||in 6 reviews|
Good value for your $$
Large room, confortable beds, very clean, free parking, easy access.
The strong smell of chlorine in the pool area is very unpleasant.
it was inexpensive
terrible maid service--stayed 3 nights and they should have fully cleaned twice: one visit had one bed adjusted and all the lights left on with nothing else done. The second visit they did nothing until stopping by after we had come in for the day after 6pm-what were they doing all day?
Handy to Laval University, right across the road.
Bed very hard, seemed like only thin pad over springs.
Cleanliness of the hotel performance of the staff (ROXANNE)was very helpful
Working order of facilities / equipment : the malfunction of the thermostat make our first night a nightmare.
lots of towels
my door keep jaming
Clean. Big pool/spa area. Free Parking, lots of space. Free WiFi, high speed.
Pool water not transparent. Need to take car of bus to go downtown (still, paying for parking downtown is less expensive than paying for parking at hotels in the center).
Hotel staff seemed good. Location was good. Parking was plentiful.
Bathtub was cracked and full of water (inner liner). Tv was very old and did not go loud enough. Room was no renovated, like the hotel lobby/pool area.
air condition extremely loud and inefficient, no possibility to open the window
the junior suite was great, easy of access of the hotel located outside the old city, very quiet
well, far from the heqart of the old city of quebec but, who wants to see those fake "ancient sreets" dedicated to merchandising ?!
Convenience to downtown... Helpfulness of staff....
Very noisey school group in rooms around us for much of the evening/night (first 2 nights)
very convenient for visiting the old city, it was a 15 min bus ride away and it dropped you right at the old walls. Also lots of other ammenities close by ie. grocery store.
Hotel Universel Quebec is a smoke-free hotel that is located in Quebec, Canada and is a short five miles away from Quebec Airport. The amenities that the establishment provides guests include free parking, a gym, a heated indoor pool, free WiFi, a hot tub, a spa, an on-site bar, vending machines, car hire service, and an on-site restaurant. For those visiting due to business, it offers meeting rooms, conference facilities and a business center with internet access.
This establishment has a total of 160 rooms varying in size from standard rooms, family rooms, and suites that are available for booking all year round. The features in every room that are available include air conditioning, a flatscreen TV, a mini-refrigerator, a coffee maker, a microwave, and a hairdryer.
The attractions that are available near Hotel Universel Quebec include Salle Albert Rousseau which is a comedy club that is a short seven-minute walk from the hotel grounds. Defi Laser is an entertainment center that is a nine-minute walk from the establishment, Site Historique de la visitation is an eight-minute walk from the hotel. Further attractions include Place Fleur de Lys is almost three miles away, as well as Battlefields Park Parc des Champs de Bataille.
Restaurants that are located in the vicinity of the hotel are a variety of flavors. Le Cedre Restaurant Libanais is an eight-minute walk from the hotel. Chez Victor is also an eight-minute walk from the establishment, Buddha-Station is an 11-minute walk from the hotel, and Matto Sainte-Foy is a 10-minute walk from the hotel.
based on 1,594 reviews
Policies vary by room type and provider.
Hotel Universel is located at 2300, chemin Sainte-Foy in Cité Universitaire, 3.5 miles from the center of Québec City. Quebec Aquarium Park is the closest landmark to Hotel Universel.
Check-in time is 4:00 PM and check-out time is 12:00 PM at Hotel Universel.
Yes, Hotel Universel offers free Wi-Fi.
No, Hotel Universel does not offer free parking.
No, Hotel Universel does not offer free airport shuttle service.
Hotel Universel is 5.2 miles from Québec City.
No, pets are not allowed at Hotel Universel.
Yes, Hotel Universel has a pool onsite.