Pros (+) - Size of rooms - Location
Cons (-) - Breakfast - Pricing
3 stars
Fenix Hotel
Photos of Fenix Hotel
Overview
Family-friendly hotel with free valet parking and a 24-hour fitness center This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Fenix Hotel offers 50 accommodations with minibars and safes. Beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include a 24-hour fitness center.
Amenities at Fenix Hotel
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Family rooms
- Hardwood or parquet floors
- Landmark view
- Storage available
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Refrigerator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Things to do
- Board games/puzzles
- Game room
- Table tennis
- Pool table
Family friendly
- Cribs available
- Kids meals
- Indoor play area
- Complimentary breakfast
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Spa
- Spa
- Spa and wellness center
- Massage
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Fenix Hotel
9.0
Wonderful
315 verified ratings
Wonderful
192
Very good
60
Good
31
Okay
13
Fair
10
Mediocre
3
Poor
6
Summary of reviews
Guests say
Guests generally appreciated the hotel's great location, spacious rooms, and friendly service. Many highlighted the cleanliness and the quality of the breakfast, although some had concerns about the breakfast timing and freshness. However, there were negative comments regarding a dishonest incident with cash payments and the quality of toiletries provided.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a nice breakfast buffet with a good selection, and it's included in your stay. However, on days with no buffet service, they serve what they call an American breakfast without asking for your preference.
How is the cleanliness of the hotel?
The facilities are updated and clean, and the staff is kind. However, some guests mentioned issues with the water pressure and hot water in the shower, as well as curtains that did not close all the way.
Is the hotel staff accommodating to special requests?
The staff is very friendly and accommodating. Some guests mentioned that their special requests, such as a room change due to shower issues, were resolved.
What are the hotel's safety measures like?
The hotel has daily housekeeping, contactless check-in/check-out, and follows physical distancing and health protocols. There are also CCTV cameras in common areas and outside the property, and hand sanitizer is available in guest accommodation and key areas.
Is the hotel suitable for families?
Yes, the hotel is family-friendly and offers cribs, kids' meals, and an indoor play area. Additionally, complimentary breakfast is available, making it convenient for families.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Traffic
Some guests mentioned that rooms facing the busy road experienced traffic noise, so consider requesting a room away from the street for a quieter stay.
Check Breakfast Timings
Arrive early for breakfast to ensure a fresher selection, as some guests found that the quality declined towards the end of the breakfast service.
Request a Room Change for Issues
If you encounter issues with your room, such as water pressure or heating, don't hesitate to request a room change as some guests were able to resolve their concerns this way.
Take Advantage of the Location
The hotel's proximity to attractions like Mercado Artesanal de La Mariscal and Parque Itchimbía makes it convenient for exploring nearby places of interest.
Be Mindful of Restaurant Rules
Guests noted that the restaurant has specific rules and limited hours, so it's advisable to check the restaurant policies to avoid any surprises during dining.
Enjoy the Spacious Double Rooms
Several guests appreciated the spaciousness of the double rooms, making them a comfortable choice for accommodation.
Consider the Buffet Breakfast
The buffet breakfast was well-received by guests, offering a good selection and a nice addition to the stay.
Address Noise Concerns
If you are sensitive to noise, consider bringing earplugs as some guests mentioned that the soundproofing was not completely effective.
Plan Shower Timing
Be prepared for a wait for hot water in the shower, as some guests reported that it took around 20 minutes for the water to heat up.
Inquire About Room Amenities
If you require additional amenities like extra water bottles or specific room features, it's advisable to inquire with the staff to ensure a comfortable stay.
Location
Queseras Del Medio E11-205, Quito E11-205
What's nearby
- Mercado Artesanal de La Mariscal0.4 mi
- Gineco-Obstetrico Isidro Ayora0.5 mi
- Viteri Centro de Arte1.1 mi
- Italia Park1.3 mi
- Santo Domingo Church1.6 mi
- La Ronda1.7 mi
- Pambachupa Park1.7 mi
- La Carolina Park2 mi
- Casa de la Musica2.2 mi
- Carolina Park2.2 mi
- Hospital Vozandes Quito2.7 mi
- Plaza Republica de Nicaragua2.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Fenix Hotel
Low season | June |
|---|---|
High season | April |
Average price (weeknight) | $44 |
Average price (weekend night) | $61 |
When to book a room at Fenix Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in QuitoGood to know
Value for money | 9.0 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Quito Mariscal Sucr |
Distance to airport | 11.5 mi |
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