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The kindness of the staff, the order and clearness of the hotel and its central position in Ribeauvillé.
Friendly staff, reasonable price, calm
An very good hotelin every way, location, near restaurants and in the centre. I would highly recommend this hotel for the price and the catergory
Very centrally located with spacious clean rooms. Free easy wi-fi access. It was impossible to move across the bedroom without the floorboards squeaking very noisily at every step. Our bedroom windows opened on to the central square. With windows open the bells chimed every 15 minutes throughout the night!
The location was very convenient. No kugelhopf in the morning.
Our crib was set up in our room before our arrival. The front desk was extremely kind and helpful in referring us to a yummy restaurant (The Black Horse) for dinner.
They gave us a great room with a private entrance. It was like our own little apartment. THe owners were really nice and helpful.
The hotel is conveniently located in the heart of the city. All the shops and restaurants are walking distance. The staff speaks English and was very helpful and even stayed up late as we arrived after midnight.
Riberville is one of the prettiest villages along with many others in the Alsace region-and theHotel de la Tour is in the most perfect location.It is a family run hotel with the owner speaking very good English.We didn't have the breakfasts as there was a superb pattisserie just round the corner where we were able to sit outside- so can't say whether it was good or bad value. We upgraded our room as the one offered was quite dark and small and were fortunate to be able to. Had we been wanting to change the first Sunday in September ( two days after we left) that wouldn't have been possible as there was a fete on in the town and they were expecting 20,000 visitors! There was a small gym with jacuzzi-which my sister and partner used and enjoyed.All in all would thoroughly recommend.
Very friendly staff. Well furnished and comfortable rooms. Views of vineyards and valley from terrasse. Nice pool and spa/sauna. Excellent restaurant at reasonable prices. Very relaxing place to stay. Nothing. You do need a car or be reasonably fit since the hotel is located high up in the vinyards.
Serene and beautiful setting. Staff is excellent; they provide specialized attention to your desired travel wants and needs.
The view on the Alsatian valley is really remarkable The hotel is over 1 km of hard slope out of the town. It's not a downward, it's a pleasent walk between the vineyards, but without car could be a problem
the service was great and the staff was very helpful. Also if you eat in the dinner is of excellent value and quality.
It was in a great setting right in the middle of vineyards. The room was very good unfortunately not able to take advantage of the terrace as it was so hot when we were there. The air conditioning worked fine in the bedroom but the bathroom and toilet were very hot. Great food in their restaurant with beautiful views over the countryside.
It is not often that you get such friendly people working at an hotel in France! So this is worth mentionning it. Everything was nice although the hotel is looking a bit old but nevertheless perfect.
location! breakfast was too expensive
Helpful staff, clean rooms, location Object to paying for gym. Size of comfort room was too small compared with the one we stayed at previously- Room 218 v 206 to 209
Although on the edge of the small town it nestles up to the acres of vineyards. Easy stroll into typical picturesque old town. Stylish but comfortable bedroom. Shower room compact but efficient and lots of shelving. Separate little 'lobby' for wardrobe and storage of luggage. Good parking. Breakfast expensive but a lot of choice e.g. variety of cereals, conserves, teas, breads etc
Convenient location. Quiet. Free parking. Pleasant staff. Binders are available with information on restaurants, places to see, things to do, etc. and useful. The evening reception staff has always been friendly and helpful in making dinner reservations and answering questions. This is the third time visiting Best Western Hotel Le Schoenenboug. Limited breakfast items and rather expensive for what is offered. Prefer to have the breakfast price included in the room price vs. a separate charge.
Free internet access. Free Parking. Walking distance to town. Room does not have view. Toilet is so small that if you are tall, you will hit the wall. The front desk is friendly but they refuse to help to change for a room with view of the vineyard.
All the services that you provided were good and the rooms were large and clean. The bar area was rather small and there was not spare tables at times.
location is perfect, parking very convenient, staff very friendly, surroundings and decor very pretty room very basic, breakfast very basic, both more expensive than they should be
Location very good. Swimming pool a good plus. Friendly staff. Good breakfast buffet. N/A
Location and the restaurant next door
Athmosphere, food and environment.
Pleasant hotel in centre of pirotesque village, acceptable price.
The Hotel is situated in one of Alsace's most beautiful villages. The hotel staff are wonderful and made our stay there to a beautiful memory.
The location was charming, inside and out. A lovely stopover and a perfect one-night place during a long car journey. Parking was not easy, but we found a spot--just had to walk a little.
The hotel was located in the heart of Ribeuaville and yet it was very quiet. Although not fancy, it was very clean and priced very well for it's location. The bed was confortable as well. no.
Charming hotel with dedicated staff. Food was excellent (dinner and breakfast) and the location was amazing. Worth the stay. Parking is restricted and very limited.
A very nice place to stay en route. rooms were very clean and well presented. restaurant was very good. only issue was lack of staff available on leaving although this was a minor issue
on the internetpage it says 24 hrs reception, but apparently they would like to close around 23 h. I checked in at 23:15 h, the room had a temperature of approximate 13°C and the radiator didn't work. the radiator just started working at 7 in the morning, means they automatically cut the power off during the night. even more they don't foresee a room temperature above 15°C, that's extremely poor!!
Very nice and comfortable room in the newly opened annex. Hotel well placed in a quiet village with easy (car) access to nearby villages and wineyards.
The owners are warm, friendly and accommodating. The location excellent for touring village and region. It would have been nice to have breakfast included.
Very friendly owner. Good kitchen. Nice location in the center of Alsase wine district ahd the city itself.
Hotel staff was very friendly. Food was very good (lovely rhubarber tarte). no
Great location. rather dirty and with windowless rooms. I always wonder why they still have these rooms when they have better availables the specific dates at the same rate. pitty!!!! Windowless rooms, filthy carpet, short bed
Very nice stay in the cosy city and very good room! We don't understand why this hotel has only 2 stars. It deserves at least 3 stars!
Comfortable clean beds!!! Dogs welcomed!!!
good location clean room No staff on duty for most of tuesday and wednesday days check in only available between 2pm-6pm so no one to assist if anything happen during the night.Very rude management on the phone!
The room was nice, clean and comfortable. The bath room was also o.k. The room itself answer very well to our espectations it was difficult to find the hostel. No parking. The breakfast was only from 8:30 and seems expensive (8 euro for a continental breakfast). We had to wait till 8 to leave the hostel (in order to pay for the room and give back the key,
A most beautiful town full of historical interest and atmosphere. We will return for a longer visit as soon as possible. Nearby parking was available and free. Toilet/shower room no natural light. Our one bulb failed late at night.It happens! Suggest fitting shaving lights. Latest check-in request at 18.00hrs is unreasonable. Breakfast average.
Attentive and charming service from the staff, good restaurant (dinner and breakfast), pleasant, immaculate room, excellent bathroom, delightful and restful situation.
The rooms are clean and functional for the price. The hotel reception was not open during the dayj which was not mentioned in our booking. We had to wait for them to open at 3 pm. Also, no fault of the hotel but the town bells ring every quarter hour - all day and all night.
Good location in the heart of old town; easy access to shops, restaurants, etc. There are about 4 public parking stalls across the road from the hotel which are always taken; there is no good parking nearby.
The hotel lies in a very good location in the beautifull village of Ribeauville. Free parking is available very close tothe hotel. The staff is very friendly and helpfull. The hotel personell creates a truly relaxed atmosphere which made our stay very pleasant. The price versus quality is very very good.
Received by very friendly staff in the newly renovated hotel. Had a double room at a very reasonable rate. Excellent stop over hotel when passing Alsace or for excursions in the region.
excellent position in beautiful village. Staff welcoming and friendly. Good restaurant Lack of onsite aprking
Spacious, calm room with view over the garden/parking lot. Friendly staff, uncomplicated and diligent service. Great location in the middle of the village. A bit difficult to access by car (pedestrian area). The bathroom needed some repairing.
everything about the hotel was o.k. but not more. the receptionpst in the morning was very helpful and kind. the rooms were not convinient for people over 180cm but this is an old house so....
Hotel is uniquely situated within the old city walls and right next to major pedestrian walking streets. Parking is right next door.
Friendly staff and good central location
The room was very nice, the location of the hotel is perfect and the guy at the front desk was also very nice. Breakfast was quiet poor.
The very central location, the good parking, the ancient romantic style, the helpful staff and the generous breakfast. Due to steep stone stairs in the old house the hotel is not convenient for handicapped people and small children. Help with suitcases should facilitate this problem.
Central location! The circular stairs were difficult to use; especially with luggage. Hotel staff did not offer to help with carrying luggage up the stairs. Room had very dark wood, very poor lighting and was depressing. We canceled our second night. Bathroom desperately needed remodeling.Hotel photos do not represent the actual rooms!! There was nothing to like about this hotel!
Wonderful place for staying during the trip on Alsace. Very friendly and attentive staff, nice and clean room. Without any doubts there is hotel with character and kind atmosphere insind.
Fantastic service, top location and private parking!
This is the perfect place. We use it as our home base when are enjoying the Alsace area. It is owned by a wonderful family. They also grow their own grapes and you can taste their amazing wine. On several occasions we have stopped in to taste wine and have been given a lesson on the wines and the French people. we love this place!!
We enjoyed everything about our stay at this hotel. Our room was spacious, clean and decorated with exquisite antique furnishings. The swimming pool was heated. The food at the restaurant was prepared by an excellent chef. The decor of the old style building was absolutely charming as was the entire village.
The Courtyard and pool. Hot tub was too cold. Room was chilly to start.
It was charming and very centrally located There was only one mirror in the room which was in the bathroom and the bathroom was very small
Cozy, clean & fully equipped with mini kitchen. Well worth the money. Good location, close to different villages in the area. Better if they have a shower place rather than just the bath tub.
atmosphere of hotel and village
It's a very interesting hotel, great having the kitchenette, but otherwise quite basic. I don't know if the restaurant and hotel are closely linked, but we found the service in the restaurant quite sloppy, though the food was quite good.
Charming hotel in lovely village, conveniently located with modern comforts, affordable, easy free parking nearby, well equipped kitchenette, helpful staff.
great location, large room, wonderful scenery in the courtyard buffet breakfast--not enough wait staff, over priced, small selection, no hot food
Rooms were very comfortable, quiet with great views. While large suites were pricey, the size and amenities in the end made the stay good value. Highly recommended, we will visit again.
Great location. Staff were friendly, welcoming, and helpful. There was a "sewage" type smell in the room. Staff tried to perfume it away. It would clear with opening of the windows, but would return.
Transport to and from local restaurants.
Nice view on the vineyards and ideally located for visiting the small villages of wine routes.
This hotel has a central location in the heart of the Alsace region close to all the major villages located on the famous Route des Vins d'Alsace. It is located on a hill in the middle of the vineyards with a beautiful view on the surrounding villages and mountains. Large rooms are very nice and employees are very friendly. I am afraid that I do have the same negative comment as many other reviewers about the beds: the mattresses are very thin and the feather bed cover (couette) is too small, thus not covering the whole bed and body while you sleep.
staff, locations, room size, decoration and cleanness. A real good hotel in a country where hotels are below standards
The best in the hotel are the bed stuff. It miss a restaurant.
The hotel chaufre services to excellent restaurants near by in the evening
Very pretty setting and cleverly laid out lodging arrangements. Taking breakfast on the shaded in terrace with a stunning view was particularly enjoyable. Garden and pool also very nice. Rooms/studios roomy and comfortable. Staff very freindly and service minded Two separate beds pushed together does not constitute a large double bed as advertised!! In addition, the mattresses in our room were extremely soft - possibly due to wear. Whilst the general standard of cleanliness was high, the chair in our bedroom was very badly stained and really shold not have been left in the room in that condition.
Peace, quiet and delightful loc.ation; excellent facilities
environment, comfort, swimming pool & spa, food, small town, castle, pretty decoration inside outside, welcoming, quite. cosy. may be could be more welcoming to children even if main customers are obviously either romancing couples or older, richer, gourmet and spa loving type...
Excellent room and dinning.
Very comfortable and luxurious hotel, spacious room, large bathroom. large bed, nice porch with a view of the vineyards and the castle, relaxing spa
It had a high class feel to it. The pool and jacuzzi were clean and pretty, and very relaxing. The food is very good, and the location is simply perfect. Easy and free parking on site.
Beautiful looking hotel set in a prime location in a fantastic medieval villiage with scenic surroundings and exquisite architecture.
Superb service in a very well designed hotel. The food in the gourmet restaurant was excellent.
A hotel and town with a difference! Stepping back in time but retaining modern comforts makes a most refreshing stay.
Proximity and good ambience
The authentic nature of the hotel which is situated in a beautiful medival village.
The charm of the medieval hotel, the way modern conveniences were retro-fitted into the original very old building. Very colorful and friendly. The extra charge for the breakfast was too much, though the breakfast was nicely done.
Lovely position in the centre of the beautiful town, full of character, breakfast outside in courtyard Room was very hot (no fans or air conditioning) and bedroom furniture a bit 'tired' - needs updating
not a complaint but tea making facilities would have improved things
Good location. Uncomfortable bed.
The location and the charm and decor of the hotel. It was like a scenes fro a Hansel and Gretel story. We liked it so much we stayed a second night. The reception staff were a little slow to attend and one chap (the bar man from downstairs) was particularly awkward when we mentioned that the light fitting from the shower was left sitting on the toilet.
Location excellent, room was spacious and comfortable.
Very nice location, beautiful city, beautiful old building. The personell was not very friendly. Not a real familyhotel.