Riverview Hotels

Pros: Very friendly staff and clean, modern rooms. We were traveling with our small dog and they welcomed her throughout. Had an appointment at Moffitt Hospital at USF campus and the staff was most helpful in directions and getting us there on time. Room service food was also good. Would recommend.

Cons: Ceramic coffee cups would be a welcome addition

Pros: Excellent food and service, top notch room.

Pros: The staff was very friendly and helpful. The pool was pretty and the boardwalks were scenic.

Cons: Our shower fixture was broken but still usable. I let the staff know when we checked out about the issue.

Pros: I liked the waterfront view. It was a nice view on the 6th flor and look out over the bay especially at night view.

Cons: The size of beds were too small and the placement of the lights in the room didn't allow proper lighting. They were too bright over the bed. The rugs needed cleaning.

Pros: The staff was very nice. The room was very modern. I didn't expect such a great experience. don't get me wrong I expected it to be fine but it exceeded just fine only drawback was that our lightbulb in the front hallway of our room was dead but everything else was perfect and even though we brought in Christmas away from home we still felt comfortable bringing it in there. I definitely look forward to staying there again on our next visit.

Pros: Great time for the New Years Celebration. Hotel was clean, room had a great view, and the people were very helpful. I would def come back and stay here again.

Pros: Clean and hospitable

Pros: The room and Hotel was very clean. The staff was excellent. Valet remembered us and was very personable every time we saw him. I can't remember the name of the front desk clerk when we checked in, he was very professional and helpful. This was our first time in the Tampa area and after our stay at the Hyatt we are ready to go back. The bed was very comfortable I never wanted to get out.

Cons: I only have one complaint. Right after we checked into the room. Maintinence arrived at the request of the maid to fix the toilet paper roll in the wall. She had just walked in without knocking. After she saw us in the room she explained and did not know that we had checked in at the time.

Pros: Everything was clean, room service was speedy, all in all a pretty enjoyable stay

Cons: The pillows aren't that comfortable for my neck. I feel as if they were just puffs of air that didn't provide much neck support.

Pros: Location

Cons: Even though when I booked the room I clearly stated 4 adults, when we checked in, they gave us a room with only one king size bed. When I complained, they said "sorry, we are all sold out, you should have specified you wanted 2 beds when you made the reservation". When I asked for 2 roll away beds, they said we could only have one due to fire code restrictions. Staff never really tried to help me - more of a tough luck attitude!

Pros: The hotel was clean, the restaurant was surprisingly good, and the staff was very pleasant

Cons: The rooms were significantly smaller than any I can recall at similar hotels

Pros: Location, nice breakfasts

Pros: From beginning to end everybody were friendly and pleasant.

Pros: Very clean and felt secure. The chef who made the omelets on Friday morning the 8th....you are excellent. You were most accommodating and even recommended items not listed on the omelet items. I wish I could have seen your name. You truly enjoyed serving your customers

Cons: Bartender on the 8th had 3 gentleman she was talking to and pretty much ignored me and my sister. A Margarita is not that hard to make she took out glasses set them down and continued to talk. We decided to make it easy on her we ordered just 2 beers as she never started making the drinks. She still got that messed up. We ate breakfast and went to the coffee bar which we found the staff to be fantastic. The bartender is a serious weak link. She made it a choice to ignore us. Ignoring any customer speaks to how you value your job.

Pros: Staff was friendly and accommodating to our request, the breakfast bar was fine

Cons: There is a little bit of road noise, an access road to the interstate is close by and more noisy vehicles did make it to the room at times

Pros: The room was beautiful and very clean. I have traveled a good deal and usually only take pictures to show when something is wrong, but I took pictures this time to show how nice my room was! I loved the towel animal that was on the bed. I just found my new preferred Hotel Chain! Thank you!

Cons: I am a vertically challenged person, and the vanity in the bathroom was so tall that the counter top was even with by upper chest. Very hard to brush your teeth when you can barely manage to reach the sink.

Pros: All I have to say is I spent 5 days in Florida and most of the people I dealt with were rude or distant. Felt like I was bothering people or they were just tired of tourists. At this hotel I met Lilithia and she was awesome. The most friendly person I met the entire time I was there. I checked in at 1am and had some issues and she was patient with me. I stayed for 2 days then left. When I came back she remembered me by name.

Pros: The rooms were very nice and large. The breakfast had a good selection. The staff was very courteous and professional. The stay was a good value for the money.

Cons: N/A

Pros: Rooms were spacious and clean. The atrium is gorgeous and inviting. Staff was friendly and restaurant was good.

Cons: Couldn't sleep more than a few hours due to hearing the interstate through the closed balcony doors.

Pros: What I liked best is the shower. The water was nice and hot.

Cons: The bathroom was not working properly, but offered to relocate or fix it. I was on my way to important meeting and the bathroom was fixed. It was a minor inconvenience, but it was resolved quickly.

Pros: Great location and bed was very comfy.

Cons: A/C was very noisy. Wifi was poor and the bathroom ceiling was falling down in spots.

Cons: Highway was 100yards from room window. Awaken by truck and motorcycle noise at night. Would request room on other side of hotel next time.

Cons: I found some odd kind of little insects crawling around on the desk in the living room area. The fridge couldn't be used because it reeked so bad. My daughter wouldn't use the quilt because the padding was so old it was falling apart inside and was in small pieces and looked dirty. From the outside the hotel looks nice, however, don't be fooled.

Cons: Room wasn't nice and bathroom tub was gross

Pros: locatin

Cons: the room was warn blanket had a hole in it bathroom ceiling badly patched lamps that did not work Bad WIFI

Pros: Location, nice indoor patio. Indoor pool.

Pros: The staff was really nice and helpful. Awesome room

Pros: Staff was very accommodating and cordial! Convenient location, nice beds! Very Spacious!!

Cons: The room needs to be updated/painted and some of the furniture cleaned/replaced.

Pros: Price was great for what we got. Lots of amenities. This is one of the few hotels that has queen size beds with a roll out couch in separate office/bedroom. Stayed in a far more expensive place last year with double beds and no separate room. I'll save my money and sleep better by staying here again!

Cons: Everything was fine.

Pros: Location is the best thing.... close to everything downtown - Restaurants, Mall, Ibor City.

Cons: First appearance was nice but room was not cleaned at all several times. I had to request soap and towels everyday because they were never replaced. If they did clean the bathroom always had a sour smell after as though they were using a dirty mop or towel to wipe down. They did not vacuum once in the 8 days that we were there. To top it off we came back to our room to find the room next door to ours propped open and the pillows from the bed were all on the floor and the maid was nowhere to be found. The room door was wide open for anyone to walk in and the same pillows that were put back on the bed had just been on the floor.. this is just GROSS. Nasty feeling and I didn't walk on the floor with bare feet. I will never stay here again. Save your money and go to another hotel.

Pros: Nice room, comparable to your best-known business hotel competitor. Complimentary breakfast was better than most. Staff were courteous and professional.

Cons: Given the location, the price seemed a bit steep to me. Outside areas could be better lit at night.

Pros: Really nice and modern rooms

Cons: Nowhere to grab a drink late at night

Pros: Not much

Cons: I confirmed my reservation 6 hours before I arrived from New York. My flight was delayed. I didn't get to the hotel until midnight. The automatic doors wouldn't open to let me into the hotel. Once I got in, the front desk didn't have my reservation. I was holding the confirmation in my phone as well as told him I confirmed it on the phone. He didn't have king bed and gave us two doubles instead. It took almost 45 minutes with nobody there and he had to write all of the information off of my phone. Hotel condition was fine just not a good night for the hotel.

Pros: Lobby is nice with better-than-average free breakfast and Starbucks coffee.

Cons: Building is old- room is old, chips in walls and the shower didn't get hot. Pull out couch bed wasn't very comfortable.

Pros: Room were great

Cons: Access to the hotel.

Cons: The staff was very rude.

Pros: cleanliness, proximity to fairgrounds

Cons: parking. had to walk in the rain all the way from the back of the hotel because side door was locked. In the morning the parking lot was full of water.

Pros: We liked how quite it was

Cons: Could have used more towels in the room

Pros: Location, friendliness of staff, and facility. Also enjoyed hot tea available in lobby.

Pros: I appreciated how helpful and courteous all the staff was during my visit. The friendliness of the staff was special. The shuttle to the Hard Rock casino was quick and prompt.

Cons: There are not any activities or places to visit within walking distance.

Pros: When I got my car back (Cadillac CTS/performance) the stuff in the trunk was all moved around and knocked over. This tells me that they drive my car like they stole it. Not appreciated.

Cons: See above

Pros: The location of the property was great.

Cons: It had to have been the worst stay I ever had at a property. We made a reservation weeks prior to our stay, when we checked in we were told that ther would be no food options because they were throwing a party. This should have been communicated to us on time of reservation. Plus the party could be heard rumbling throughout the property. Great. Sounded like it was next door. We asked for dog beds when we made our reservation and when we checked in No bed What a surprise. We called the front desk 3 time to make this happen. Would never book again.

Pros: Room was great, staff was very friendly!

Cons: I was there for three nights and I put the door tag out the first night (indicating I did not want it cleaned) but then I guess it was assumed I wanted the room not cleaned the whole time? I was hoping they would come and clean the room the following day but they did not. It was fine but that system is confusing if you are staying more than one night.

Pros: Everything was great!

Cons: Room was perfect and cozy!

Pros: I enjoyed the city view and the very comfortable beds. The bar was also a nice touch.

Cons: The room was very humid. The sink drain plug was stuck so we had to use a knife to open it.

Pros: The rooms have a nice lay out.

Cons: The trash receptacles were not empty.

Pros: room pool fire pit bar black out shades are great everything

Cons: hot water for shower was not hot enough for my liking light on the thermostat was bright (blue light for cooling)

Pros: Clean, nice design.

Cons: Room was very tiny, compared to a standard room and especially compared to the Aloft in Orlando. This room didn't include couches, a table to sit at, or a separate area to lounge at. Just a room with a bed.

Pros: The willingness of the front desk staff to provide me with hassle free services to celebrate my 5 year anniversary with no problems.

Cons: The beds are not that comfortable in comparison to most hotels I've stayed in.

Pros: the rooms were spacious and clean

Cons: pillows were hard and too thick to sleep on

Pros: Courteous staff, beautiful decor

Cons: Noisy neighbors as they departed at 5am, though that is not the hotels fault.

Pros: Staff was friendly and hotel was very clean. Hotel offers valet service for $20 a night but self-parking garage is directly behind hotel wirh direct access to hotel. Beds are hign which was great for my inlaws and their arthritic knees. Beds were comfortable and the room was well groomed. Breakfast buffet was traditional foods so nothing spectacular but the food was cooked fresh and hot food was always available. The wait staff was very attentive. Overall a nice hotel to utilize when looking for something close to the airport, mall and restaurants- all are within 5 miles.

Cons: The hotel is attached to business offices so when I opened the curtains I could cleary see people working in their offices and they could see me which forced me to keep the curtains drawn.

Pros: Location, attractive room and lobby, parking garage, nice TV.

Cons: The high bed, no hot water, difficulty turning on shower, toilet running, broken bathroom door hook, no movie channel.

Pros: My room had only lukewarm water and was extremely noisy.

Pros: This hotel was really clean and tasteful. My room was very comfortable and staff was very helpful. Will stay again next time I'm in town.

Cons: I wasn't sure where the hotel ended and the business complex or restaurants started. Granted, the staff was very friendly and helpful. I kind of found myself wandering around and in some area's felt out of place in shorts and flip-flops.

Cons: When we opened up the mini bar it had not been cleaned in a while. Something brown had leaked in the bottom of the fridge. Very gross. We were told another guest had put some of their own things in the fridge and that's what made the mess. So no one ever cleans or looks in the mini bar? We were in a junior suite and you expect the room to be clean. Also there were 6 bed risers stacked up on the bedroom night stand. Will not be back again. Very disappointed in the hotel. You should not have to call the front desk to get your room cleaned.

Pros: Very clean hotel, and courteous staff. Booked this hotel last minute, and only wish I could've stayed longer. I would definitely be back to enjoy that rooftop pool that I missed.

Pros: Good location, free parking, clean room, very comfortable beds! Great experience overall...can't wait to return!

Cons: No negatives

Pros: The staff (not managers) are friendly.

Cons: My stay at this hotel was entirely disappointing. I requested a room away from the elevators and had called twice to confirm this request and was given a room right next to loud creaky bumping elevators. My friend had ordered me room service to be in my room when I arrived as a surprise and it was never there and would not have been delivered had she not asked how I enjoyed my surprise food. At my insistence I was moved to a different room the next day and the day I left the hotel saw a BED BUG crawling on my pillow as I was getting ready. I alerted the staff who was appropriately horrified only to NOT hear from a manager for the next day and a half. After repeated calls and emails from me including one to a front staff who said she had seen the manager and was surprised I had not heard back only to be lied to by that same manager hours later that she 'only just arrived' and that was why my calls were not returned. Finally after a rant to a lower level manager the front desk manager was all of the sudden made available to me and finally an investigation into the bed bug was launched. What is MOST disturbing is because they themselves had not 'confirmed' this was a bed bug (which is very clearly was...I have photos) they could not tell me for certain that no one else was staying in that room. At the LEAST that room and neighboring rooms should have been closed and checked immediately but the managers were slow to take action and initially very dismissive. It is a DISGUSTING feeling to have the experience of knowing you slept somewhere that has bed bugs and all the effort I had to put in once I got home to try and decontaminate myself and my stuff to not infest my house and my baby's nursery. Most disheartening was the response from the hotel on the matter. I wish this review would let me submit the picture of the bed bug I took. I was forced to stay at this hotel because of an exam that was being given onsite but I will never stay at this or any related hotel again. Not even because of the bed bugs themselves, but because the hotel was so slow to respond and so dismissive, potentially putting others at risk as well by not quarantining the room(s).

Pros: Very nice building. The place was very well decorated and it was apparent that considerable effort was put into the interior design of my room. There was a very nice fitness center with a full range of equipment (including free weights; a rarity for a hotel) and there were even complimentary earbuds (wifi was $13.95 but earbuds are free? ... Seems odd but thank you.). The whole place seemed very clean on the houskeeping side but there was some building maintenance issues. The staff I encountered were very friendly and hospitible.

Cons: With the exception of the minibar which was jam packed with the usual assortment of ridiculously priced things there was no fridge. Also, despite the a/c being set to 65° the entire time the room never felt cooler than 75° which makes it very hard for me to sleep. We were on the top floor so I assumed it was the blazing hot sun beating on the building but even at night it couldn't catch up. Lastly the wifi cost $13.95 to use which I thought was pretty steep considering every hotel I've stayed in for the past 10 years or so has included it for free.

Pros: Best breakfast buffet of any hotel.

Pros: The renovated rooms as spacious, modern, and very clean.

Cons: Nah

Pros: at the front desk did a great job at getting me a room in the location of the hotel I requested. He was patient and extremely helpful. Very comfortable beds and pillows. Good TV and internet service. A solid room for a good price.

Cons: Nothing I can think of.

Pros: staff

Cons: It is just an average 2 star hotel.