2.0 MediocreJul 7 2021
NoWe rented car from Avis after all
10.0 ExcellentJun 29 2021
Helpful staffThey are super busy and have to deal with phone calls and customers.
2.0 MediocreJun 26 2021
nothing, u idiots didnt let me know the pickup was away from the airporttold me the pick up was NOT at the airport
2.0 MediocreJun 6 2021
You need to make it clear that the rental place is not at the airport. I had to catch a uber to go rent the car,when the guy at the airport should have rented me a car. Just bad service
6.0 GoodJun 3 2021
Good rate and nice to drive.This truck was very dirty. I asked them to clean it and they said it won’t fit in car wash. Also it should be noted this pickup location was 30 minutes from airport.
2.0 MediocreJun 2 2021
I thought I was picking up the car at the airport. When I was at the Hertz counter I was informed that the car was at an off site location. No help was offered because it was pre-paid for. Was informed I could take a taxi or Uber to get to the off site location. It was late in the afternoon and the location was closing. I was left with no other option but to rent from another car company. Will never do that again! Terrible customer service at the airport counter!
2.0 MediocreMay 29 2021
I like that I had other options for transportation at the airport when Hertz quoted me a price 150% over the price of the reservation I made.They could have provided me with the vehicle I rented at the price I rented it. They didn't, even though I had a copy of the reservation on my phone, so I left.
2.0 MediocreMay 25 2021
No vehicle available at pick up time.
4.0 OkayMay 23 2021
I mistakenly rented at another hertz , he would not honor the price of rental only, said there were hardly and taxis or Uber drivers put on 90 miles for $648 total rip offCould have told the truth , plenty of taxis and Uber drivers or honored the original quote add added airport fees
4.0 OkayMay 18 2021
The return was quick and easyWe had to wait 30 minutes for them to have the car ready even though we had a reservation. They gave us the car with 1/4 tank of gas. When I asked why we weren't getting a full tank they said we could but it would be a longer wait time. I have never rented a car with less than a full tank of gas. I thought that was very unprofessional.