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It was a nice facility. However, I was greeted by rude lady in the parking lot yelling at me because the parking lot was full. She told me I had to park outside where you could get ticketed by 8 am even though there was other guest just parking anywhere. Next the hotel gave us a room with someone already staying in it. The staff tried to make things right and give us a bigger room, parking spot and free breakfast but the room smelled like an ash tray and I was charged for the parking spot. I also had to come back down to the lobby so they could charge my credit card again, not what I wanted to after a long day’s worth of traveling. I would find it hard for me to stay there again not worth spending my hard earned money being greeted by rude staff and a room that smelled like ash tray.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a warm and welcoming lobby vibe, clean and modern rooms, and a convenient and reliable shuttle service.
Are there any concerns about the parking availability?
Some guests mentioned that the parking garage can be confusing to enter, and it can get quite warm inside.
How is the food quality at the hotel?
Guests have praised the breakfast and dinner buffets, as well as the healthy food choices available in the restaurant.
What can guests expect in terms of cleanliness?
The hotel is known for being immaculately clean, with exceptionally prepared food and very clean, comfortable beds and rooms.
How is the customer service at the hotel?
The staff is described as amazing, exceptional, accommodating, and ready to go the extra mile, providing a personable, kind, and courteous experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle Service
Guests appreciated the complimentary shuttle service to the Mayo Clinic, making it convenient for those with appointments.
Consider Bringing Your Pet
The hotel is pet-friendly, but it's advisable to confirm the charges and policies for bringing pets in advance.
Be Mindful of Parking
Some guests were caught off guard by the parking fee and the need for a key card to exit the parking garage. It's advisable to inquire about parking details upon check-in.
Request Grab Bars in the Shower
A few guests noted the absence of grab bars in the shower, so if this is a necessity, it's recommended to request a room with this feature.
Check for Room Equipment
Some guests were pleasantly surprised by the in-room exercise equipment, including yoga mats and exercise balls. It's worth checking if these are available in the room.
Explore Nearby Attractions
The hotel's proximity to the Mayo Clinic makes it convenient for those with appointments, and there are also nearby attractions such as the Soldiers Field Veterans Memorial and the Rochester Art Center.
Consider Dining Options
While some guests enjoyed the breakfast and dinner options, others found the choices limited. It's advisable to check the menu options in advance if dining at the hotel.
Be Aware of Room Signage
Several guests mentioned confusion regarding the hotel's layout and signage, particularly in the parking area. It's recommended to pay attention to signage to avoid any inconvenience.
Communicate Any Issues
If there are any concerns during the stay, it's advisable to communicate them to the staff, as some guests mentioned that the staff was accommodating and willing to address issues.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | February |
Average price (weeknight) | $144 |
Average price (weekend night) | $135 |
Even Hotel Rochester - Mayo Clinic Area, An IHG Hotel is located at 101 11th Avenue Southwest, 0.9 miles from the center of Rochester. Mayo Clinic Geffen Auditorium is the closest landmark to Even Hotel Rochester - Mayo Clinic Area, An IHG Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Even Hotel Rochester - Mayo Clinic Area, An IHG Hotel.
Yes, Even Hotel Rochester - Mayo Clinic Area, An IHG Hotel offers free Wi-Fi.
Even Hotel Rochester - Mayo Clinic Area, An IHG Hotel is 7.7 miles from Rochester. Even Hotel Rochester - Mayo Clinic Area, An IHG Hotel is 61.7 miles from La Crosse.
Yes, Even Hotel Rochester - Mayo Clinic Area, An IHG Hotel has a pool onsite.
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