Best Western Rock Falls Inn & Suites

The breakfast at Days Inn by Wyndham Rock Falls is known to be good, beyond expectations, and very good, especially since it is free. However, some guests have mentioned that there could be more options for breakfast.

Yes, the staff at Days Inn by Wyndham Rock Falls is known to be friendly and helpful. However, there have been a few instances where guests experienced a disconnect between booking and the motel, and encountered rude behavior from a staff member.

Some guests have expressed concerns about the cleanliness and maintenance of the rooms, including issues with bed bugs, poor condition of the bathroom, and the need for better pillows and extra blankets.

Guests appreciate the location of Days Inn by Wyndham Rock Falls, and some have specifically mentioned it as a pro. However, there have been instances where guests encountered rude behavior from staff at the front desk.

Days Inn by Wyndham Rock Falls offers amenities such as an indoor pool, free Wi-Fi, a restaurant, and a bar/lounge. However, guests have reported issues such as the pool being closed, and a lack of security on side entrances.

Some guests were surprised by ongoing renovations, resulting in noise and inconvenience. It's advisable to request a room away from the renovation areas.

Due to renovations, some amenities like the pool and breakfast may not be available as advertised. It's recommended to verify the current status of amenities before booking.

While the hotel has a restaurant, guests also appreciated the proximity of other dining options and stores nearby, providing flexibility for meals.

Several guests reported issues with room cleanliness and maintenance, including odors and cleanliness of bedding. It's advisable to thoroughly inspect the room upon arrival and request a change if necessary.

The hotel offers increased accessibility and ground floor units, but some guests encountered challenges with room features such as high beds in accessible rooms. It's recommended to inquire about specific accessibility needs before booking.

Some guests experienced noise disturbances from other guests and maintenance activities. Bringing earplugs or requesting a quiet room may enhance the stay experience.

Guests who had specific requests, such as early check-in or ground floor accommodations, encountered issues with their reservations. It's advisable to confirm special requests directly with the hotel to avoid any discrepancies.

The hotel's proximity to attractions like the Paul W. Dillon Home makes it convenient for guests to explore local points of interest during their stay.

While the hotel offers competitive pricing, some guests suggested exploring other nearby options for a potentially more satisfying experience.

Due to the hotel's transition and renovation process, some services like the indoor pool and laundry facilities may not be available. It's recommended to verify the availability of essential services before booking.