Gateway Residence

The hotel is located in a good neighborhood with easy access to public transportation, restaurants, and nearby attractions like Galleria Borghese and Villa Borghese.

The rooms are clean and tidy, and the hotel is situated on a quiet street. However, some guests mentioned that the residence had a bad odor and was dusty.

The rooms come with several ease-of-life commodities such as water, fridge, slippers, plates, and glasses. However, some guests experienced issues with the water heat system and mentioned that the lobby had a bad odor and was messy.

The staff is described as friendly and supportive, making the stay more comfortable for guests. However, some guests mentioned issues with the availability of the staff and the cleanliness of the room during their stay.

The hotel offers parking and shuttle services for an additional charge, providing convenience for guests who need transportation. However, some guests mentioned difficulties with accessing upper floors and the noise from thin walls.

Some guests reported issues with the initial room, such as lack of hot water and uncomfortable mattresses. It may be beneficial to inquire about room specifics before finalizing the booking.

Several guests mentioned noise issues, including thin walls and a noisy intersection. Light sleepers may want to bring earplugs or consider requesting a quieter room location.

Some guests experienced challenges with the check-in process, including difficulty accessing the property and a lack of clear communication. It may be helpful to confirm check-in procedures in advance.

The hotel is conveniently located near restaurants and bakeries, providing easy access to dining choices. Guests can explore the charming non-tourist district of Rome for authentic culinary experiences.

Several guests noted cleanliness issues, including dusty rooms and dirty towels. It's advisable to manage expectations regarding room cleanliness and communicate any concerns to the staff promptly.

The hotel's proximity to the metro station offers convenient access to public transportation, making it easy to explore Rome's attractions. Guests can plan their itinerary around the accessible transport options.

Some guests mentioned specific issues with amenities, such as the water heat system and the availability of basic supplies. Communicating any specific requirements with the staff could help ensure a more comfortable stay.

Guests reported instances of missed room cleaning and a lack of information about breakfast and coffee machine usage. Being self-sufficient with amenities and clarifying service details upon arrival may be beneficial.

While the rooms were praised for their space and amenities, the hotel lobby received mixed feedback for its odor and appearance. Guests should anticipate variations in the overall property presentation.

For those seeking a more traditional hotel experience, it may be advisable to explore other options, as some guests likened the property to a hostel with shared bathroom facilities.