Rostock Hotels

Efficient and friendly service from baggage handling through check-out. The room maids and the porters deserve special mention. The swimming pool is too small for this size hotel and the schedule that is kept there interferes with the comfort of the guests. This could be a reason for us to look for alternatives in Warnemünde.

Hotel is located in the middle of the city. Clean and big enough rooms.We had check in at 15:00 but were allowed to stay from about 8:00 (as soon as we arrived).. Small pool table, not the standard size and not enough space to play and move the stick. No fridge in the rooms. breakfast not so varieted with not so many warm food (I only saw bacon and eggs)

The location near to shopping and near to restaurants. An international very good breakfast with chamoagne. Our room was very hot and the cooling system was not so good.

Steigenberger rests on their laurels in Rostock, living from their name, rather than on actual service and quality. Our rooms were 35° when we arrived late at night as, despite having no air condidioning, no one had aired the rooms. The night manager and staff were very helpful, but we had the impression that we had to figuratively twist the arms of several of the day staff in the restaurant and at the reception in order to get any kind of service. Seems to have many new staff. There were two different sets of towels in the bathroom, something which can happen at home, but shouldn't happen in a 4star hotel.

Very comfortable rooms and excellent location. The hotel was quiet. The buffet breakfast was very good. Inexperienced junior staff in the reception and restaurant.

restaurant was good.Spa was close and convenient Boasts of having use of spa but had to ask twice before we got a robe and then we were refused towels to loan in the spa.Had we known we would have brought our own towels along!Very few (apart from reception) spoke or understood english -not very smart for such a luxurious hotel-would have expected it to have been more international...

No AC in the rooms. It was dead hot.

In minibar was any alcohol.

only the breakfast the room was too small, at the pictures on web the rooms are different. The payment of 110e per night is not equal to the facilities and the environment.

Breakfast was really good and it was nearby the sea and in the middle of the centre. The woman at the service desk doesn't speak any word of english. And there was no parkingplace and no arrangement made with the neighbour parkingplace.

The hotel is cosy and very nicely located. Staff is friendly and helpful. Food in the restaurant is very good indeed. Sound isolation to next room could be better (had to ask people to turn down the volume of their TV, but clearly could still hear it when it was at reasonable volume from next room).

The location of the hotel was great. The room wasn´t as nice as it was presented in the pictures on booking.com

We visited with family in Rostock. The hotel provides comfortable accomodations at reasonable cost. It is acceptable, not great.