Rostock Hotels

Efficient and friendly service from baggage handling through check-out. The room maids and the porters deserve special mention. The swimming pool is too small for this size hotel and the schedule that is kept there interferes with the comfort of the guests. This could be a reason for us to look for alternatives in Warnemünde.

I used both the resturant and the spa/gym which was good.

Luxurious facilities, very comfortable and right on the tram line. Staff did not know how to get a tram or bus to the ferry terminal and we arrived too late to do our own research. The standard answer was get a taxi. Which we did but once at the ferry terminal discoverd the number 42 bus arrives at 7am in time for the 8am ferry to Sweden.

Nice hotel, good location, friendly and professional staff received a smoking room, wanted a non-smoking room

The location near to shopping and near to restaurants. An international very good breakfast with chamoagne. Our room was very hot and the cooling system was not so good.

Staff helpful.

convenient location

The smoke odour in the room was quite heavy

Steigenberger rests on their laurels in Rostock, living from their name, rather than on actual service and quality. Our rooms were 35° when we arrived late at night as, despite having no air condidioning, no one had aired the rooms. The night manager and staff were very helpful, but we had the impression that we had to figuratively twist the arms of several of the day staff in the restaurant and at the reception in order to get any kind of service. Seems to have many new staff. There were two different sets of towels in the bathroom, something which can happen at home, but shouldn't happen in a 4star hotel.

Very comfortable rooms and excellent location. The hotel was quiet. The buffet breakfast was very good. Inexperienced junior staff in the reception and restaurant.

International hotet with experiance according to expectations Avoid the too expensive breakfast and have a good one downtown for half the price

Nice reception, easy to find, clean and nice environment. The receptionist did not ask if I prefer a room with air conditioning. Upon check out, I explicitly asked whether there are rooms _with_ air conditioning and it turns out that there are such rooms. Why did not she inform me about this ??

No AC in the rooms. It was dead hot.

Friendly staff Extra cost for internet.

The hotel is cosy and very nicely located. Staff is friendly and helpful. Food in the restaurant is very good indeed. Sound isolation to next room could be better (had to ask people to turn down the volume of their TV, but clearly could still hear it when it was at reasonable volume from next room).

The location of the hotel was great. The room wasn´t as nice as it was presented in the pictures on booking.com

Big room. Good location of hotel. Excellent breakfast.

Super beliggenhet

The hotel was nice and close to the town and people very friendly. It needed to have more information on website to direct people to the reception in restuarant around the corner.

location is quite good.