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Location Bar closed at 22.30
Verry good and friendly czech receptionist, the food and spirits were delicious. All inclusive finish at 22:25, terrible table wine included, no water afther, the rooms has very thin walls and we hear everithing what neigbour do.
The hotel is conveniently located close to 2 beaches nearby (10 minutes walk). The food was the best we had. A lot of fish meals, huge variety. They changed it every day. Weekends are always some fun at the pool area. The view was nice, as we had balcony towards the pool side (south). There was very bad, sewer like smell at the top floor which got into the hotel rooms. Problem was partially corrected after 5 days from our arrival, but it still smelled in the lift every day. Beds are old and the springs could be felt every night. In the bathroom was only one bar soap (no shampoo). And lastly, the walls are very very thin and you could hear all the noise from neighboring rooms.
The quality of the service and food and the friendliness of the staff. The fitness-Club has outdated equipememt
Nature, location, very good food.
The staff is very friendly and you really have the feeling that they are there to take care of you. The hotel is a very good and the rooms are great. Take your laptop and a lan cable and you'll have internet free in your room
Excellent location for a few quiet days; fantastic views; swimming off the rocks was great; good pool; very friendly staff. Very convenient for golf courses in the area and other local attractions. Car recommended. Looks a bit bland from the outside but excellent inside; obviously renovated to a high standard.
very green, lovely, romantic, far away from Palma
We stayed in the hotel for a few days after our wedding and we found the hotel and the surroundings absolutely amazing: it was really really quiet, the views were beautiful and the food was just delicious. The staff was also very friendly and really helpful. There wasn't anything we did not like about this place but if we would have to mention something then it would be the lack of tea making facilities in our room, although the minibar was very nice!
Setting of hotel grounds
Staff were fantastic and helpful. The hotel was in a peaceful area with wonderful views. The breakfasts were outstanding with plenty of choice. Rooms at the top had a marvelous view. Need more all-day shade, rather than keep moving to stay under the shade. A vegetarian choice for dinner. Some rooms still need renovating.
Quiet location The dining facilities were poor and staff unfriendly and unhelpful. The loungers/umbrellas on the beach should be free.
The Food was amazing it was well presented with a fantastic choice everyday the quality was second to none, staff friendly and attentive, I would go back and spend a full week next time!!!
The hotel were very friendly and helpful,the rooms were comfortable,the food was very good.I liked the pool. I think that the bar prices are over the top,a half a litre of local beer was 6 euros,in bars nearby it was only 3 euros
The home-made sushi during dinner. Noise level. For western-Europe (D, B, NL, CH, AT, FR) it would be rated as 3-4 stars hotel.
Buffet dinner was excellent and hotel service very good. Hotel well presented and clean Beds were a bit hard, room cleaning was ok, but not 5 star
Mallorca Palace felt like a really nice oasis to come back to after a fun day at the beach or site-seeing. Sa Coma beach is very clean and safe for children. Not too busy. I didn't mind at all that the Mallorca Palace hotel isn't sea facing, it's so close anyway. We enjoyed the evening meals - good selection of choices and the service was excellent.
good customer service good location on the beach I booked a twin room and was given on arrival a very small single room on a floor below the lift engine room so very noisy. I complained and given a nice double on single use the following day. Being mainly booked by Germans the food was exclusively according to German tastes (too much fried food and according to German expectations) therefore not much choice, especially at breakfast. I would reccomend the hotel mainly to Germans as everyone else would feel a bit out of place.
location, parking convenient, We were on half board, The food at dinner was mediocre especially the main course, poor quality and lukewarm.
The people and the place are great. The food is really not good. Its the only downside of this hotel, if you want to eat good, you have to go for a ride to a restaurant.
quite and tranquil location,it was a fantastic/perfect getaway ,for relaxation,after a very hectic year. the politeness of all the staff and managers and guests were outstanding,and i would like to thank everybody once again for all there kindness note i am not sure if they have my correct email address.?
We have stayed there for 9 consecutive years and can highly recommend it as a place to relax and be looked after.Our son is now 10years old and he loves it there and always makes new friends.
Really nice hotel and wonderful staff
When we were leaving (early in the morning), the man working at the check out counter clearly had no idea what he was doing. I could not even get the bill printed in my own name. The staff (other than this gentleman) were fantastic. The service is top notch.
In addition to the excellent facilities and quality of the accommodation, the service of the staff was absolutely first class - no opportunity was missed to maximise the comfort and enjoyment of our stay.