Services and conveniences
Laundry
Spa
Media and entertainment
Dining
Things to do
General
Health and safety
Family friendly
Basics
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities including a spa, indoor pool, sauna, and a restaurant with a terrace. Guests can also enjoy the winery and on-site shops.
What can I expect from the hotel's staff and service?
Guests can expect friendly and helpful staff, a welcome drink and snack upon arrival, and professional service. The hotel also offers room service and a 24-hour front desk.
How is the quality of the beds and bedding at the hotel?
Some guests found the beds and bedding to be uncomfortable, with feedback about the pillows and duvets being too hot. However, others found the rooms comfortable and spacious.
What is the dining experience like at the hotel?
The hotel offers a delicious breakfast with a large choice on offer, and guests can enjoy fantastic food and atmosphere at the on-site restaurant. Some guests recommend dining at the 'chalet' La Ferme restaurant for a nice experience.
How are the spa and pool facilities at the hotel?
The hotel offers perfect spa and pool facilities to relax, although due to the COVID situation, usage may be limited to 30 minutes per day. Some guests had specific feedback about the manager's approach to enforcing the time limit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Guests recommend choosing a room with a view, especially one with a balcony facing the fountain for a spectacular experience.
Enjoy the Spa and Pool
Take advantage of the hotel's spa and pool facilities, which have been praised by guests for their relaxing and rejuvenating qualities.
Consider Dining at La Ferme Restaurant
Guests enjoyed dining at the La Ferme restaurant, particularly the outdoor terrace, and recommend trying the fantastic food and atmosphere.
Take Advantage of the Welcome Drink and Snack
Guests appreciated the warm welcome, including the complimentary welcome drink and snack provided by the hotel.
Plan Breakfast Options
If you have an early start, consider arranging a breakfast option with the hotel, as some guests found this to be a convenient and accommodating service.
Be Mindful of Bedding Preferences
Some guests found the pillows and duvets to be uncomfortable, so if you have specific bedding preferences, it may be worth communicating this to the hotel in advance.
Utilize the 24-Hour Front Desk
The hotel offers 24-hour front desk service, which can be convenient for late check-ins or any assistance required during your stay.
Take Note of Spa Usage Restrictions
Due to COVID-19 restrictions, the spa and pool usage was limited to 30 minutes per day, so it's advisable to plan your relaxation time accordingly.
Explore Nearby Attractions
The hotel is conveniently located close to the bus terminal and ski lifts, making it easy to access the Saas-Fee Ski Resort and other nearby attractions.
Check for Modernized Room Options
Some guests mentioned that the rooms could benefit from modernization, so if this is a priority for you, it may be worth inquiring about updated room options.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |