Saint-Germain-sur-Morin Hotels

The shuttle service was excellent. With the exception of our initial contact w/ two members of the staff we felt the rest of the employees were couteous and helpful. Although we didn't really use them, the gardens were lovely the pool and the whirpool were very cold. They were also poorly located. I did not like being charged for a pool towel or locker. We arrived during the train strike and were a bit frazzled to say the least. When asking the conceriege for help and information, we were a bit put off by his lack of help.

close to Disney. a lot of activities for children. various food menu. plates in restaurant were washed too bad, there are few staff in restaurant, so nobody cleaned the tables during the meal. the stairs in the doubledecked beds were too dangerous, not convenient even for adults.

Being picked up by a shuttle to Disney Park. The service in the snack bar was very good and staff friendly. We were disappointed at the welcome reception was very poor and not friendly at all.

Designed especially for the kids. Our daughter liked the room and the environment. Travelling to Disney village was very easy. We never waited for more than 5 mins for the shuttle. large rooms and large beds. There were very few personnel at the reception. for the 3 days we stayed, there was always a long queue. The breakfast could have more variety. There was a moisture smell in our room.

Room was conforable The spa/swimming pool was closed. The hotel was chosen expressely because of spa/swimming pool facilities. The closing was not communicated at booking. If I knew in advance I would not book that hotel.

Nothing at all Check in time: 45 mins (Trainee without a clue, no supervising manager available) Wanted to upgrade to Suite, SAS wanted to charge the difference between discounted price and list price. Rooms were dirty. They sell standard rooms as family rooms for a higher fee, all rooms in the hotel have the same size. Staying in hotels around 50 to 70 days per year, this was the worst experience ever.

The room was nice, the staff ok Took more than 30 mins to check out, missed Cups in the room after first day

Free Internet Service! The bus service between the hotel & Disney parks was not every 5 or 15 minutes as I was told over the phone by the hotel staff prior to arriving. It was every hour or more! The hotel's restaurant closes early! There were not adequate play activities for the kids.

The location of the hotel is one of the best feature. Shopping centers is 5min walk and Disney land is very near about 10 min using rer trains The staff was rude and not very cooperative. The picture on the website is completely different that reality

Have a problem with this hotel and reservation please call me at 973-301-1420 tx Frank White

Locition Bad rooms, and discomfort in the room service, the time of entry at four in the evening, too late

Newness of hotel, decor of public area, location, rate and mini kitchen in room. Good use of space in room. a lot of potential as a good hotel for the area. The fact that it's so new. Room smelled of construction dust, headboard still had masking tape, no tea/coffee service and other amenities that should come with a mini kitchen, nice looking but flimsy furniture and twin beds that won't stay together (I fell in the crack, yay!). Apathetic staff and bad breakfast (cheap quality). No information about the area or minibar available in room.

Staff unfriendly, unhelpful. Bar closes at 11pm even to residents. No coat hangers in room coffee machine did not work.Expensive for what it offers.

Staff was helpful, especially Magdalena a Polish receptionist who was very nice.The hotel is next to a very big mall that is open 7 days a week, something very rear in Paris. Sea life exhibition there is very nice for kids. The bus for Disney stops in front of hotel and the new town of Val d'Europe was interesting to me, I would like to find out more about it from a real estate point of view. The blankets were old and worn out, I believe that if they changed the blankets the rest would be o.k.

Exellent hotel for visiting Dysney Park, for families with children - the bus stops right in front of the hotel. It”s 30 minutes driveing to Paris, and minutes walking to a big Mall and Outlet Village. The hotel is clean with a big bathroom . I enjoyed staying at this hotel and woudd certainly recomend it.

Large comfortable family rooms. Easy access to Disneyland Paris via shuttle bus and RER train. Across the street from Val D'Europ shopping center. Complimentary early access to Disney Park before general admission (Magic Hours).

It was very spacious, homey and very well equipped. There are also plentiful parking spaces for everyone. The check-out time was at 10 O'clock and we were not informed until 10 O'clock, and the staff were not helpful.

- Clean the room - Required gulfe car to transport guests from the maine hotel entrance to the hall reception - need ( WI - FI ) internet free for guests - need room service

Very beautiful environment and nice authenthic setting. People smoking in the morning very close to the breakfast room

Nothing Our first room we received was dirty with old towels and bed unmade from previous guest, then our second room, was dirty but livable, so we stayed without complaint. Rooms looked very unkept with the bathroom being noticably filthy. This could be a fantastic hotel with a little more upkeep of the facilities.

We wanted to be close to Disney, but we wanted somewhere nice to stay and it was very important to us that the duplex was clean and comfortable with having a young family. On the second night we stayed there there was an awful smell in the duplext (we did have an apartment with a kitchen in it).The smell clung to your clothes and the bedding, i think who ever had stayed in the room before us had cooked a fryed meal. But that was all that was off putting, the staff were really helpfull and friendly and the setting is beautiful, the room was ideal for us with a young family.It was close to Disney, but also a relaxing retreat away from it.