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The Norfolk Lodge Hotel

Rouge Bouillon, Saint Helier JE2 3ZB, Jersey
+44 153 487 3006

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+44 153 487 3006

Overall guest ratings

7.9/10 Good
Based on 351 reviews

Review highlights

  • 9.7
  • 9.2
  • 9.0
  • 6.5

Nearby

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    About

    With a stay at The Norfolk Lodge Hotel in St. Helier, you'll be in the suburbs and convenient to Jersey Opera House and Jersey Museum. This hotel is within close proximity of St. Helier Town Hall and Jersey Arts Centre.

    Rooms

    Stay in one of 101 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, a television in a common area, and tour/ticket assistance.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Car rental
    • Internet
    • Laundry service
    • Bicycle rental
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Fitness center
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Room service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 351 reviews
    • 9.7 "Perfectly clean."
      9.8 "98% said rooms were clean."
      9.6 "96% thought it was clean."
      10.0 "100% said the bathroom was clean."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      7.5 "Management was excellent, said 75%."
    • 9.0 "Excellent breakfast."
    • 8.9 "Bar is amazing."
    • 8.6 "Location is great."
      8.9 "City centre within easy reach, said 89%."
      9.3 "Great parking, according to 93%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% appreciated the closeness to the beach."
      8.0 "80% liked the proximity to shopping."
    • 6.5 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 6.0 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
    • 3.8 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      1.0 "90% complained about the elevator."
      1.3 "87% didn't like the architecture."
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    Overall Rating

    7.9 Good
    Based on 228 reviews
    • 9.7 "Perfectly clean."
      9.9 "99% said rooms were clean."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 8.5 "Location is great."
      8.7 "City centre within easy reach, said 87%."
    • 5.8 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 5.6 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 3.8 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 56 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 8.6 "Location is great."
    • 8.2 "Food is delicious."
    • 5.7 "Average comfort."
    • 5.6 "Rooms are ok."

    Overall Rating

    8.0 Good
    Based on 66 reviews
    • 9.4 "Perfectly clean."
      9.7 "97% said rooms were clean."
    • 9.2 "Excellent breakfast."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 6.1 "Rooms are ok."
    • 5.8 "Average comfort."
    • 4.0 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
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