Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 7.5 "Great parking , according to 75%." 10.0 "City centre within easy reach , said 100%." -
9.6 "Wonderful beach."
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." 8.2 "82% found therestaurant service to be one of the best ." 7.5 "Housekeeping was great , according to 75%." -
8.6 "Very nice wellness & sports facilities."
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6.1 "Rooms are ok."6.0 "Only 60% thought the
furniture was functional ." -
5.6 "Breakfast is mediocre."
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4.7 "Not very comfortable."1.9 "81% said
rooms were small ." 0.8 "92%criticized the small bathroom ." 0.0 "Air conditioning was criticized by 100%."
Overall Rating
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9.6 "Wonderful beach."
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9.6 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 7.2 "Great parking , according to 72%." -
8.9 "Great service."9.8 "98% found the
staff to be very friendly ." 9.4 "94% thought theservice was very professional ." 9.2 "92% said thereception staff was great ." 7.2 "Housekeeping was great , according to 72%." -
8.4 "Very nice wellness & sports facilities."
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6.1 "Rooms are ok."5.5 "Only 55% thought the
furniture was functional ." -
5.2 "Breakfast is mediocre."
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5.1 "Average comfort."6.6 "For only 66%, the
noise level was all right ." -
3.7 "Value below average."0.3 "97% said the
breakfast was too expensive ." -
3.6 "Bar is not good."
Overall Rating
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9.7 "Terrific location."
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9.2 "World class service."9.5 "95% found the
staff to be very friendly ." -
8.1 "Food is delicious."
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5.8 "Rooms are ok."
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4.6 "Not very comfortable."1.8 "82% said
rooms were small ."
Overall Rating
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9.7 "Terrific location."
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9.0 "World class service."
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5.7 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Having visited St Jean de Luz before I have always wanted to stay at the hotel and it met all my expectations. Thank you. Was disappointed the Restaurant was closed for Dinner.I Hope to revisit . No
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7.3review from
Convenience to center. staff frienliness
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6.3review from
the way we were greeted on arrival. a little rushed to dinner
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4.3review from
a nice building in a quite area next to the centre with a good ocean view nothing is included in the over priced rates, for example breakfast 26 euro,garage 20 euro, pool and sauna 30 euro
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7.7review from
Lovely hotel with very comfortable and well equiped rooms, and a fantastic location right by the beach. The terrace is a great place to have a relaxing before dinner drink. Having to pay to use the pool.
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8.0review from
This is a beautiful luxury hotel in a perfect location on the beach in Saint-Jean-de-Luz. The service was extremely friendly and professional. Though the spa is beautiful, it could use a somewhat larger and better equipped fitness room. It would be nice to have a price for a room with breakfast included.
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6.8review from
Glorious view Nothing, but bath could be difficult for some
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7.6review from
We were placed in a corner room with views from two sides; we could awake in the mornin g to the sound of the surf. Wonderful experience in a very nicely appointed room. Breakfast seemed on the pricey side!
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7.6review from
The hotel's fantastic facilities made the short stay quite memorable. Eating at the hotel's restaurant was a highlight of our stay. The room we had was excellent although quite small. I knew it was one of the standard rooms, but have stayed in better for an equal or lesser price.
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6.8review from
Great location just on the beach. Valet parking was excellent. Nice Aircon. A very comfy bed with a duck feathered mattress. We decided to pay for the entertainment package on the tv which stated that we would get free internet service with this. Its false advertisment as you have to buy credit for the wifi.
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8.0review from
Having visited St Jean de Luz before I have always wanted to stay at the hotel and it met all my expectations. Thank you. Was disappointed the Restaurant was closed for Dinner.I Hope to revisit . No
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8.0review from
This is a beautiful luxury hotel in a perfect location on the beach in Saint-Jean-de-Luz. The service was extremely friendly and professional. Though the spa is beautiful, it could use a somewhat larger and better equipped fitness room. It would be nice to have a price for a room with breakfast included.
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7.3review from
Convenience to center. staff frienliness
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7.7review from
Lovely hotel with very comfortable and well equiped rooms, and a fantastic location right by the beach. The terrace is a great place to have a relaxing before dinner drink. Having to pay to use the pool.
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6.8review from
Glorious view Nothing, but bath could be difficult for some
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7.6review from
We were placed in a corner room with views from two sides; we could awake in the mornin g to the sound of the surf. Wonderful experience in a very nicely appointed room. Breakfast seemed on the pricey side!
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7.6review from
The hotel's fantastic facilities made the short stay quite memorable. Eating at the hotel's restaurant was a highlight of our stay. The room we had was excellent although quite small. I knew it was one of the standard rooms, but have stayed in better for an equal or lesser price.
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6.8review from
Great location just on the beach. Valet parking was excellent. Nice Aircon. A very comfy bed with a duck feathered mattress. We decided to pay for the entertainment package on the tv which stated that we would get free internet service with this. Its false advertisment as you have to buy credit for the wifi.
