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Staff were very welcoming and particularly anxious to help. Very friendly.Very good breakfast. We had used the hotel before and will use it again.
Nice new facilities, helpful staff
Excellent stopover on way to and from ferry. Good breakfast and good value restaurant adjacent.
2 star hotel with 4 star facilities
Comfortable, clean room at a good price. I was touring the area and only needed an adequate place to stay. This hotel met my needs. Location relative to Saint-Lo city center
The woman at reception was pleasant, very helpful and a credit to your organisation.
Uitstekende service van het personeel.Perfecte Internetverbinding.Good value for money, good service and a great Internet.Goede eetgelegenheden op loopafstanden Bison was the best.Goede uitvalsbasis om de d-day stranden te bekijken. Nothing whatsoever.
Modern with good lighting Difficult to find and good way from centre. The room refreshment assortment was meagre only one sachet of coffee for 2 people.
Friendly family run hotel. Very nice stay. Rooms excellent.
It was convenient for onward journey. Good breakfast for that type of hotel. The address given on booking could not be identified by our Sat Nav. Had it not been for good signage on the route into St Lo we would have had trouble finding it. Location, although convenient, not attractive. Not somewhere you would stay to relax.
Room was clean and quiet, and as described. Disappointed to discover that the associated restaurant was closed for a week or so during our stay - would have preferred to have been advised at time of booking, or at least at check-in.
The only good option in the city, the staff and the cleanness. The bar right next to the hotel unleashes every weekend (Friday and Saturday) a bunch of totally drunk people who stay under your window shouting until 4AM.
good view with historic site
It was very warm in the hotel, and opening the window was not an option due to the very heavy streetnoise.
Very friendly front desk staff! They knew English well enough to help us with our stumbling French!!
very clean, huge bathroom, good restaurant
Easy access by car from anywhere in Normandie Restaurant was below par
The hotel was very central - being close to the train station and near to a few bars/restaurants. Our room was at the back of the premises overlooking the station car park which appears to be a meeting place for the local teenagers until the early hours of the morning.
Very pleasant, friendly staff. Room was adequate and very clean. Good central location with plenty of restaurants nearby. No.
Nice view at the river and castle. In the center of town. So hot! No airco for such a hotel is unacceptable for me. The room was not the cleanest (holes in the wall/dirty windows/..).
Staff on duty on arrival extremely good. Family room was cramped - no tea/coffee making facilties.
Staff were very pleasant and the room quite adequate, also breakfast was good.
I was extremely disappointed to find the restaurant closed, particularly on a Saturday evening. There appeared to be only one member of staff on duty, No restaurant on the Saturday.The room had not been cleaned, the carpet was very dirty. The bed was the hardest I have ever experienced.
poor ventilation bedrooms due to position noisy + with windows open ? aircon would help
The breakfast was the only redeeming feature The rooms were very cramped and had no air conditionning. The toilet seat was broken and we asked for it to be fixed, but this was not done.
very close to main road routes no food after a long drive, saturdays or sundays. big let down.
The bedroom layout, the ease of finding the hotel. They only had one price for breakfast, the children paid the same price.
Wi-Fi in bedroom.
We arrived early evening on the way to our destination ,found the hotel easily which had all the facilities we wanted for an overnight stay and certainly much quieter than many of the other hotels in the centre of town No food was available on a Saturday night after a lengthy journey which was diappointing but with St. Lo just down the road it was no great problem, Far happier to be in this hotel than the others seen
Very friendly and helpul staff, all spoke English very well. Food was very good standard. Good parking facilities. Relaxed atmosphere. We had a family room which unfortunately had a noticeable musty smell when we arrived. After opening the windows, it cleared to a reasonable level. The rest of the hotel was fine, so maybe we were just unlucky.
God stopover location and accessible from main roads In need of refurbishment - and brightening up. Decor very depressing and public areas dowdy. Expensive for what it was - not just the room but tiny coffees were 3 eutros each
Good location for visiting D day beaches
The staff were friendly and helpful - location was good Evening meals weren't as good as other hotels stayed at during the week's holiday
Hot croissants at breakfast. Friendly reception.
Rudeness of the staff!!
Friendly reception. Open all night. Breakfast was very good.
The room was big with a seperate toilet and shower room. The breakfast was meager,for 8.5 euros the selection was poor. The pricing of the drinks is hefty,9.5 euros for a whisky cola is steep.
+clean & tidy - excellent location
Bunk beds in family room were uncomfortable
Friendly staff, good restaurant food and service and the best breakfast spread we had all week! Rooms were small and basic, but quite adequate for our needs.
The rooms were nice, so was the food. The price of drinks, and the few problems we encountered with malfunctions in the shower.
There was nothing to recommend at this hotel. It was dirty, poorly maintained, the furniture in the rooms was old and very worn. We had paid extra for a 'comfort' room - don't bother, the bath jets and controls were so full of limescale they couldn't work. The staff were particularly bad and failed to put right any of the problems with the room, they even claimed not to have any milk for the tray in our bedroom - this is a hotel with a restaurant attached!!! They also do not have private parking.
Lovely hotel in just the right location for what we wanted.
It was excellent the room was of a good standard and the staff helpful and food first class.
The hotel location is good, close to many points of interest. The bed was really comfy. All the features were contemporary: nice, big shower, translucent sink, pristine separate toilets. They had obviously made an effort in decorating and styling the rooms all in olive green and brown tones. A disappointment. We had selected this hotel as it was a 'Hotel de Charme'. When we arrived we were ushered into a brand new purpose bit building where they had managed to fit 5 rooms. Despite the rooms being well appointed, it was not the charming atmosphere we expected. Rooms like many visited on business purposes - comfortable yet without character. The first room we were given was huge with a beautiful open plan bath but too noisy (wooden stairs + banging front door) so we asked to change. Our next room was half the size, over-heated and full of mosquitoes! Service was indifferent and questions answered laconically. The expensive breakfast lacked of choice (and clean cups) with flies everywhere and staff busy preparing tables for lunch.
Charming and very attentive couple running the hotel but no sign of any other staff. Superb food in the restaurant. Rather small single rooms, and tiny shower room, but good enough for an overnight stay.
Liked the informality,comfort and economy.Its position was central to the small town it was in which itself had easy access to lots of beaches and villages.It was easy to find and lots of the townspeople used its cheap and cheerful restaurant small cheap rooms really were small,but had all you'd need including good lighting
The hotel staff were very friendly and helpful. This made the stay a very happy and contented one. No complaints
Main Hotel was lovely and staff were friendly and helpful. Room was not in the main hotel but across the courtyard and 4 storeys up. The room itself was clean but obviously a smoking room. The most disappointing aspect was the shower room which wasn't particularly clean epecially the shower which was damp and mouldy.
The owner/manager was remarkable ... so hospitable, helpful, sweet and spoke very good english. It was in the greatest town. After a couple of hours there you felt like you lived there. Everyone was so friendly. We loved it! Pillows.
An excellent welcome from the charming owner.Secure off street parking allowing me to leave my valuable bicycles on their rack.Delicious food.
Very nice and good value for money and an excellent location for the beaches
Liked the restaurant and the town.
The hotel staff were very friendly and efficient. The room was clean and the food in the restaurant was very good. I was a little disappointed to be accommodated in an annexe instead of the main hotel building, although this was a very minor disappointment. The breakfast didn't live up to the quality of the main restaurant with limited choice and overall poor value for money.
Good Menu. Good service. Tired and frayed at the edges. Wines were at silly prices.
We enjoyed the quaintness of the "cottage-like" rooms opening off the courtyard/parking area. The convenience of the on-site dining room with a full service menu was great. Staff was very helpful and accomodating.
Friendly, English speaking staff Room (#6) very dated and noisy (directly above restaurant dishwasher?),toilet smelled, the shower head was broken and only 1 tiny bar of soap supplied for 2 days. No aircon.