Guest reviews
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Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." 9.9 "99% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." 10.0 "Housekeeping was great , according to 100%." -
9.2 "Perfectly clean."9.0 "90% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
8.5 "Comfort level is high."9.8 "98% said the
beds were comfortable ." 7.6 "76% thoughtrooms were spacious ." 7.6 "76% thought it waspleasantly quiet ." 7.6 "76% liked thebig bathroom ." -
8.4 "Breakfast is good."
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8.2 "Rooms are great."9.8 "98% said the
beds were comfortable ." 7.5 "75% werehappy with the bathroom ." 7.6 "76% thoughtrooms were spacious ." 9.0 "90% saidrooms were clean ." 7.3 "73%enjoyed the shower ." 9.6 "96% appreciated themodern rooms ." 7.6 "76% liked thebig bathroom ." -
6.8 "Average amenities."6.6 "66% thought the
building was acceptable ." -
4.7 "Value below average."0.9 "91% said the
breakfast was too expensive ."
Overall Rating
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." 9.9 "99% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." -
9.2 "Perfectly clean."9.0 "90% said
rooms were clean ." -
8.6 "Rooms are great."9.8 "98% said the
beds were comfortable ." 7.9 "79% thoughtrooms were spacious ." 7.8 "78% werehappy with the bathroom ." 9.0 "90% saidrooms were clean ." 9.6 "96% appreciated themodern rooms ." 7.7 "77%enjoyed the shower ." 7.5 "75% liked thebig bathroom ." -
8.5 "Comfort level is high."9.8 "98% said the
beds were comfortable ." 7.9 "79% thoughtrooms were spacious ." 7.3 "73% thought it waspleasantly quiet ." 7.5 "75% liked thebig bathroom ." -
8.3 "Breakfast is good."
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6.7 "Average amenities."6.6 "66% thought the
building was acceptable ." -
4.5 "Value below average."0.9 "91% said the
breakfast was too expensive ."
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." 9.7 "97% said thereception staff was great ." -
9.3 "Perfectly clean."9.1 "91% said
rooms were clean ." -
8.4 "Breakfast is good."
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8.3 "Comfort level is high."9.7 "97% said the
beds were comfortable ." 7.0 "70% thoughtrooms were spacious ." -
8.2 "Rooms are great."9.7 "97% said the
beds were comfortable ." 7.0 "70% thoughtrooms were spacious ." 7.9 "79% werehappy with the bathroom ." 9.1 "91% saidrooms were clean ." -
6.6 "Average amenities."6.6 "66% thought the
building was acceptable ." -
4.5 "Value below average."
Overall Rating
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." 9.9 "99% said thereception staff was great ." -
9.1 "Perfectly clean."8.9 "89% said
rooms were clean ." -
8.5 "Comfort level is high."9.8 "98% said the
beds were comfortable ." 7.7 "77% thought it waspleasantly quiet ." 7.4 "74% thoughtrooms were spacious ." -
8.4 "Breakfast is good."
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8.1 "Vibe was good."8.4 "84% thought, the
hotel was modern ." 8.9 "89% said it was astylish hotel ." 8.1 "81%enjoyed the friendly atmosphere ." -
4.7 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.7review from
The hotel was located in a central position within the old town, close to shops and restaurants but still in a quiet area. The staff were friendly, the room was comfortable but the decor and furnishings were very dated. We have stayed in much nicer places for the same rate and would recommend only staying here if better alternatives are not available. The wi-fi is only available in public areas. Poor lighting in the rooms. Our bathroom was tiny and the shower was clogged, which meant you quickly ended up with 2 inches of water in the bottom of the shower and had to stop showering to let the water drain so that it didn't overflow into the room. They dont use mattress protectors on the beds and sometimes the sheets pull out while you're asleep and you end up sleeping on bare mattress. The hotel will keep your luggage for you but their system is not secure and virtually anyone could walk in off the street and take your bag. There is no lift in their second building where some rooms are located.
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6.7review from
Clean hotel with excellent reception staff who were very helpful and friendly. The buffet breakfast was very good on the Sunday. A central hotel in the walled part of St Malo close to all the facilities. It was hard to find the hotel using the GPS. We had to park outside the walled town and walk to find it first. The decoration was begining to look a little tired in the rooms.
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7.7review from
Good sized room with comfortable beds and excellent bathroom Lighting was a bit basic but perfectly acceptabe for the prace and star category
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6.3review from
A;though we arrived early in the moring (from the ferry) we were able to check in straight away and the receptionist was very helpful. We had expected to have to leave our bags there and check in later. We were even able to have breakfast. Rooms were very spacious. The room could have had a few more uselful items such as a mirror in the bedroom and shelves in the bathroom and maybe a chest of drawers for our clothes (as there were no shelves in the wardrobe in our room, although my friend's room did have shelves)
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5.3review from
Very accommodating. We arrived very late but received a warm friendly welcome. Excellent location within the walls of St Malo. We were able to leave our luggage for the day after we had checked out.
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6.8review from
Charge for parking car was high
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6.4review from
Location. Decor and cleanliness. Comfotable and functional.. Desk staff were not particularly welcoming or helpful about the difficult parking situation.
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6.4review from
The staff member on reception was excellent, very helpful and pleasant. Good breakfast. Reception area, bar area and breakfast room tastefully decorated. I made the internet booking in my name, but it appeared in my guest's name. For a while I and the staff member on reception were getting a little worried that the booking had failed (despite my having a confirmation e mail), which could have been difficult as the hotel was full. Plastic undersheets on the beds. Bathroom could have been more luxurious, it was adequate.
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4.0review from
Convenient location
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6.0review from
The citadel of St. Malo, the beach and location
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6.7review from
Clean hotel with excellent reception staff who were very helpful and friendly. The buffet breakfast was very good on the Sunday. A central hotel in the walled part of St Malo close to all the facilities. It was hard to find the hotel using the GPS. We had to park outside the walled town and walk to find it first. The decoration was begining to look a little tired in the rooms.
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7.7review from
Good sized room with comfortable beds and excellent bathroom Lighting was a bit basic but perfectly acceptabe for the prace and star category
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6.8review from
Charge for parking car was high
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4.7review from
The hotel was located in a central position within the old town, close to shops and restaurants but still in a quiet area. The staff were friendly, the room was comfortable but the decor and furnishings were very dated. We have stayed in much nicer places for the same rate and would recommend only staying here if better alternatives are not available. The wi-fi is only available in public areas. Poor lighting in the rooms. Our bathroom was tiny and the shower was clogged, which meant you quickly ended up with 2 inches of water in the bottom of the shower and had to stop showering to let the water drain so that it didn't overflow into the room. They dont use mattress protectors on the beds and sometimes the sheets pull out while you're asleep and you end up sleeping on bare mattress. The hotel will keep your luggage for you but their system is not secure and virtually anyone could walk in off the street and take your bag. There is no lift in their second building where some rooms are located.
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6.3review from
A;though we arrived early in the moring (from the ferry) we were able to check in straight away and the receptionist was very helpful. We had expected to have to leave our bags there and check in later. We were even able to have breakfast. Rooms were very spacious. The room could have had a few more uselful items such as a mirror in the bedroom and shelves in the bathroom and maybe a chest of drawers for our clothes (as there were no shelves in the wardrobe in our room, although my friend's room did have shelves)
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5.3review from
Very accommodating. We arrived very late but received a warm friendly welcome. Excellent location within the walls of St Malo. We were able to leave our luggage for the day after we had checked out.
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6.4review from
Location. Decor and cleanliness. Comfotable and functional.. Desk staff were not particularly welcoming or helpful about the difficult parking situation.
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6.4review from
The staff member on reception was excellent, very helpful and pleasant. Good breakfast. Reception area, bar area and breakfast room tastefully decorated. I made the internet booking in my name, but it appeared in my guest's name. For a while I and the staff member on reception were getting a little worried that the booking had failed (despite my having a confirmation e mail), which could have been difficult as the hotel was full. Plastic undersheets on the beds. Bathroom could have been more luxurious, it was adequate.
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4.0review from
Convenient location
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6.0review from
The citadel of St. Malo, the beach and location
