Hotel Sercotel Monterrey

The hotel is located in the very historical center of Salamanca, within walking distance to major attractions, shops, and restaurants. Public parking is available right next to the hotel, making it convenient for guests to explore the area.

Guests have mentioned that the hotel is in need of renovation and that some areas, such as carpets and curtains, are stained and worn out. Additionally, some guests have reported cleanliness issues, such as stained towels and hairs in the bed.

Several guests have expressed concerns about the outdated facilities and the need for maintenance. They have reported issues with the sound insulation, old carpets, and slippery bathtub. Additionally, some guests have mentioned that the air conditioning did not work and that there were not enough electrical sockets in the rooms.

Some guests have found the beds to be uncomfortable, with one guest specifically mentioning that the mattresses were terrible and that they swayed. This feedback indicates that the quality of the beds may not meet the expectations of all guests.

Guests have appreciated the friendly and helpful staff, particularly the concierge. They have also mentioned that the person at the reception was kind and provided assistance when needed, contributing to a positive experience for visitors.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

October is considered the low season, which might offer a quieter and less crowded experience for those who prefer a more relaxed atmosphere.

The hotel's proximity to Plaza Mayor and various historical attractions makes it an ideal base for exploring the city on foot.

The hotel offers increased accessibility and features an elevator, making it suitable for guests with mobility concerns.

Some guests reported noise issues, particularly related to the old air conditioning system. Light sleepers may want to consider this feedback when choosing their room.

Several guests mentioned that the hotel is in need of renovation. Consider requesting a renovated room to potentially enhance the overall experience.

It's advisable to carry cash as the hotel reportedly does not accept card payments, as mentioned by some guests.

Guests highlighted the lack of working air conditioning, limited electrical sockets, and poor water pressure in some rooms. It may be helpful to plan accordingly or inquire about these issues before booking.

Some guests noted that the hotel's interior is outdated, with old carpets, curtains, and furniture. Adjusting expectations for the decor might be beneficial.

Several guests mentioned poor sound insulation, which led to disturbances from adjacent rooms. Guests sensitive to noise may want to consider this aspect when booking.