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The lobby was very nice and the staff was very friendly. Our room smelled like stale cigarette smoke. Burn marks on carpet. The upholstered chair had a slash in it, and there were large cobb webs in the corner.
This property is conveniently located just off the interstate near Hendersonville, Flat Rock Playhouse, Carl Sandburg home...not terribly far from Ashville. In other words it is in a lovely location. The staff are delightful and made the stay most enjoyable. It truly is a pleasant place to stay without having to overspend. While our room was clean and had a nice décor, the "bathroom basket" only had a shampoo..no conditioner, etc. Also, was disappointed no pool or exercise room.
Staff was friendly. Place was clean. Great location. Great price
Location. Staff atmosphere. Breakfast
king bed room with extra pull out couch, two tvs frig and micro .. staff was great had a great stay will use them again...
Staff were welcoming and friendly and the room was spacious comfortable and very clean. The atmosphere was quiet and family oriented
About on a par with some of the less expensive national chains - Clean, functional, no frills. I was in it for less than 12 hours. Included breakfast limited but ok. Lighting in room was harsh and glaring. Only one inconveniently located electrical outlet made phone charging awkward. Shower a bit difficult to operate. Tap water tasted and smelled of chlorine but this may not be hotel's fault.
Very pretty area, nice outward appearance. Nice grounds, some thoughtful appointments. Some maintenance issues, 'the little things' were off. Everything was fine, but the 'lodge' part was more decoration.
This was a great place to stay with clean, well appointed suites. The grounds are well kept and reminiscent of a mountain getaway. The staff were all very friendly and helpful. I would say this was an excellent value and we enjoyed our stay. This is trifling, but I wish there were napkins or paper towels in the kitchen.
The only thing I didn't like was there wasn't ventilation in the bathroom. Besides that, beautiful place, and great staff!
The breakfast wasn't edible.
All staff members were very helpful.
Room had character. Wood floors, ceilings, walls, etc It was advertised as having senic mountain views. The only view we had was pine trees. Not a single mountain view anywhere.
Best meal we have had in years at Seasons!
There were many activities to do on the grounds. There were a few ants in the cabin, but it could be expected when in a wooded area.
It was clean and there was a fireplace in our room. Water mill entrance scenery pretty. Extremely dated. Walls very thin. The chairs were horrible(sank almost to the floor when we sat in them). Curtains didn't cover the windows and some of the blinds were broke. Front porch deck needed repair work. Winding roads with very little signs.
We have been going to HLI since the 1980's. We always stay in one of the cabins with easy parking and convenient location. The BEST is the included breakfast. Season's is an excellent restaurant and breakfast is not-to-be-missed. No