Services and conveniences
Basics
Dining
Accessibility and suitability
Bathroom
Outdoor
Laundry
Workspace
Health and safety
Family friendly
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's complimentary breakfast?
The hotel offers a complimentary breakfast with a variety of snacks, coffee, and milk available for guests.
Are there any specific amenities for families with children?
The hotel provides a family-friendly environment with complimentary breakfast and plenty of parking, making it convenient for families with children.
What are the common concerns about the hotel's cleanliness?
Some guests have raised concerns about room cleanliness, including issues with roaches, maintenance, and the cleanliness of the pool.
Is there a specific time of year that is best to visit the hotel?
The high season for the hotel is in July, while the low season is in June, so visitors may want to plan their stay accordingly.
What are guests saying about the hotel's customer service?
Guests have mentioned positive experiences with the staff being friendly and understanding, but there have also been concerns about the front desk staff's behavior and attitude.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with room cleanliness, maintenance, and amenities such as TV, microwave, and phone. Request a room inspection or inquire about recent maintenance before checking in.
Check for Nearby Dining Options
While the hotel offers a complimentary breakfast, guests found the options limited. Consider exploring nearby restaurants for a more satisfying meal.
Be Mindful of Seasonal Rates
The hotel experiences a high season in July and a low season in June. Plan your visit accordingly to avoid crowds or take advantage of seasonal promotions.
Confirm Breakfast Availability
Despite the hotel's advertised breakfast, some guests found that it was not provided during their stay. It's advisable to confirm the availability of breakfast before booking.
Bring Your Own Amenities
Several guests mentioned issues with the availability of towels and pillows. Consider bringing your own to ensure a comfortable stay.
Inquire About Accessibility
While the hotel offers increased accessibility features, some guests reported challenges with the lack of an elevator. If this is a concern, it's advisable to inquire about room accessibility.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as Missions National Historical Park and the San Antonio River Walk. Take advantage of these nearby sights during your stay.
Plan for Transportation
As the hotel is situated outside the city, guests found it challenging to locate. Plan your transportation and consider the distance from the city center when booking.
Verify Special Services
Some guests reported discrepancies in the hotel's amenities, such as the pool being closed and the absence of a grab-and-go breakfast. It's recommended to verify the availability of special services before arrival.
Address Concerns Promptly
If you encounter any issues during your stay, such as cleanliness or staff behavior, address them promptly with the management for a more satisfactory experience.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | February |
Average price (weeknight) | $62 |
Average price (weekend night) | $67 |