Pros (+) Employees were very nice
Cons (-) Walls were thin. Hotel want even half full and they put us in a room next to a crying child
4 stars
Riverwalk Plaza Hotel And Suites
Photos of Riverwalk Plaza Hotel And Suites
Overview
The Riverwalk Plaza Hotel is located in the very heart of San Antonio, offering easy access to some of the attractions that make San Antonio such a popular destination for business and leisure travelers alike.
The 129 guestrooms and suites are decorated with a casual contemporary style. Luxury linens and comfortable beds offer guests a welcome place to unwind after a day of exploring all that San Antonio has to offer. Each room offers free Wi-Fi, a flat screen television, work desk, mini-fridge and a work desk for added convenience.
The hotel boasts a heated outdoor swimming pool that can be enjoyed year-round. The comfortable seating and lush garden setting make the pool courtyard a great place to unwind. The Riverwalk Plaza Hotel has an on-site fitness center, equipped with everything needed for guests to stay in shape.
The hotel features a coffee shop, with freshly baked pastries. Guests can also enjoy the on-site restaurant and bar, offering family-friendly breakfasts, lunches, and dinners. The San Antonio Riverwalk offers ample opportunities for dining experiences that will charm even the pickiest of taste buds.
Guests will enjoy being right on the Riverwalk itself. Quick access to the best in the nightlife, shopping, and historical attractions is offered, steps away from the hotel.
The hotel offers space to accommodate meetings and conferences, as well as special occasions. The staff will be able to customize the space to meet the needs of each event.
The Riverwalk Plaza Hotel is in a prime San Antonio location. It’s a great option for all visitors to the area.
Latest deals for Riverwalk Plaza Hotel And Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Riverwalk Plaza Hotel And Suites
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Electric kettle
- Dishwasher
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Bottle of water
- 24hr front desk
General
- River view
- Family rooms
- Seating area
- Semi-detached
- Hardwood or parquet floors
- Inner courtyard view
- Sofa
- City view
- Pool view
Bathroom
- Shower
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
Dining
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
- Dining table
Accessibility and suitability
- Increased accessibility
- Accessible by elevator
- Adapted bath
- No smoking
- Upper floors accessible by elevator
Bedroom
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Iron and ironing board
- Tumble dryer
- Washing machine
Media and entertainment
- Shared lounge/TV area
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Things to do
- Board games/puzzles
- Game room
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Outdoor pool
Outdoor
- Outdoor furniture
Family friendly
- Cribs available
Reviews of Riverwalk Plaza Hotel And Suites
6.8
Okay
2379 verified ratings
Wonderful
874
Very good
392
Good
430
Okay
191
Fair
211
Mediocre
114
Poor
167
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, which is close to local attractions and the Riverwalk. However, many were disappointed with the overall value for the price paid, citing issues such as poor room comfort, cleanliness, and inadequate service. Several guests mentioned that the hotel appeared to be poorly renovated and not meeting the expected star rating, leading to a generally negative experience.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
6.8 out of 10
1642 reviews
6.5 out of 10
168 reviews
7.5 out of 10
40 reviews
10 out of 10
1 review
8.1 out of 10
14 reviews
All reviews
Pros (+) Excellent location on a quieter section of The Riverwalk allowed quick, easy access to the fun without all the noise keeping me up all night.
Cons (-) My bed had obviously been slept on by multiple people! One side had an uncomfortable indentation about 2-inches deep which made sleeping in the middle of the bed impossible because I kept rolling to the low side where the mattress was lumpy and broken down. I woke with back pain each morning. However, my traveling companion did not have an uneven mattress and slept like a baby!
Pros (+) Room was large and accommodation comfortable.close to sightseeing .Staff friendly and listened to suggestions and requests
Cons (-) housekeeping visited daily but never swept thoroughly in kitchen area.Bed sheets were not shaken or examined before making.Several evenings we found make-up tissues and snak napkins under the covers.There was mold or some dark substance in the tile grout of bathroom. floor was washed but that substance remained
Pros (+) The location near the Riverwalk was great.
Cons (-) The hotel is renovating which I totally understand. The construction crews worked from 7am until 9pm When you are on vacation you don’t want to be woke up at 7am. We were put in a room directly across from a room that was under construction. Terrible!!! We complained to the front desk who was rude and would NOT give us another room. Now granted their were people checking in hours after us that had...
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Pros (+) Clean, decor it
Cons (-) No complimentary breakfast?
Cons (-) The bathroom looked old was dingy I felt like I was going to fall through the tub. The pictures look a lot better than the actual room. There was a strange smell in the room. I requested a river view and I would not classify that room as a river view room. I would not stay at this hotel again
Pros (+) Close to Riverwalk.
Pros (+) Near everything
Pros (+) I love how close it is to the main River area and the cleanliness. Also, I liked the decor.
Cons (-) I didn't get the pool view as it stated what I booked the room.
Pros (+) The covered parking and location.
Cons (-) No convenience items were available for purchase. I needed distilled water for my CPAP breathing machine.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's beds and linens?
The guestrooms and suites feature luxury linens and comfortable beds, offering a welcome place to unwind after a day of exploring San Antonio.
Is parking available at the hotel?
Yes, the hotel offers parking, although some guests have mentioned concerns about the parking garage design.
How is the food quality at the hotel?
Guests can enjoy the on-site restaurant and bar, offering family-friendly breakfasts, lunches, and dinners. Additionally, there's a coffee shop with freshly baked pastries.
What is the cleanliness like at the hotel?
While some guests have mentioned concerns about the cleanliness of the rooms and public areas, others have praised the main spaces for being clean, updated, and overall nice.
What is the customer service like at the hotel?
The hotel staff has been described as very friendly and helpful, although some guests have experienced issues with room amenities and customer service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Pool
Some guests reported that rooms facing the pool area could be noisy, especially in the morning, so consider requesting a room away from the pool for a quieter stay.
Check Room Amenities
Before booking, ensure that the room amenities meet your expectations, as some guests mentioned issues with broken showers, uncomfortable room temperatures, and maintenance issues.
Explore Nearby Attractions
Take advantage of the hotel's prime location near attractions such as the San Antonio River Walk, the Cathedral of San Fernando, and the Spanish Governor's Palace, all within walking distance.
Consider Parking Alternatives
Due to complaints about the parking garage design and valet noise, consider exploring alternative parking options nearby to avoid potential inconveniences.
Request Early Check-In
If you have specific arrival needs, consider contacting the hotel in advance to request early check-in, as some guests appreciated the accommodating nature of the staff in this regard.
Be Mindful of Noise Levels
Some guests noted that the hotel's thin walls and noise from the surroundings could affect sleep quality, so consider bringing earplugs or requesting a quieter room location.
Utilize the On-Site Dining Options
Guests enjoyed the convenience of the on-site coffee shop, restaurant, and bar, so take advantage of these amenities for a hassle-free dining experience.
Inquire About Room Upgrades
If you have specific preferences or concerns about room conditions, consider inquiring about potential room upgrades or specific room features to enhance your stay.
Plan for High and Low Seasons
Depending on your preferences for crowd levels and weather, consider planning your visit during the high season in April for vibrant energy or the low season in August for potentially quieter surroundings.
Confirm Cancellation Policies
Before finalizing your reservation, ensure that you are familiar with the hotel's cancellation and prepayment policies, as these may vary by room type and provider.
Location
100 Villita Street, San Antonio, TX 78205
What's nearby
- San Antonio River Walk254 yd
- Market Square0.4 mi
- St. Joseph Catholic Church0.4 mi
- The Alamo0.5 mi
- Henry B. González Convention Center0.5 mi
- Tower of the Americas0.6 mi
- Guenther House0.8 mi
- Alamodome1 mi
- San Pedro Springs Park1.7 mi
- Japanese Tea Garden2.8 mi
- San Antonio Zoo3.1 mi
- AT&T Center3.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Riverwalk Plaza Hotel And Suites
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $146 |
Average price (weekend night) | $136 |
When to book a room at Riverwalk Plaza Hotel And Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in San AntonioGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | San Antonio |
Distance to airport | 7.6 mi |
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