Clean rooms, helpful staff. Coffee in the rooms would have been convenient.
4 stars
Mokara Hotel & Spa
212 West Crockett Street, San Antonio, TX 78205, United States
San Antonio, TX
See location+1 210 396 5800Photos of Mokara Hotel & Spa
Overview
Mokara Hotel & Spa sits on San Antonio's River Walk, so it's close to many popular destinations. For example, tourist attractions like The Alamo, The Magicians Agency, Escape the Room, and the Mokara Spa are all within walking distance of the hotel. Similarly, trendy restaurants like La Panaderia, Biga on the Banks, Bohanan's Prime Steak and Seafood, and Bella On Houston are just minutes away. On top of that, the San Antonio International Airport is only an 8-mile drive from Mokara Hotel & Spa.
Mokara Hotel & Spa gives its guests exclusive access to many amenities, including room service, complimentary breakfast, laundry service, dry cleaning, and a concierge at the front desk who can provide aid and guidance upon request. Guests also get access to a spa, a restaurant, a bar, a lounge, a hot tub, and several pools. This hotel has a fitness center with a gym and free high-speed internet so that visitors can surf the web on their smartphones, laptops, and tablets. There are meeting rooms, conference facilities, and a business center available as well. The staff here is multilingual and the property is completely smoke-free, pet-friendly, and suitable for people with wheelchairs.
This hotel has 99 hotel rooms and suites. Although there are different room options to choose from, every room has high ceilings and marble finishes. There's a minibar in each room, too, which gives guests the chance to enjoy their favorite cocktails with family or friends. Every room also has a private bathroom that's equipped with a spa bathtub. Visitors can expect to find a flat-screen TV and air conditioning in each room, too.
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Amenities at Mokara Hotel & Spa
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
General
- Family rooms
- Hardwood or parquet floors
- Landmark view
- Storage available
- River view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness center
- Rooftop pool
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- Valet parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Canoeing
- Beauty salon
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Mokara Hotel & Spa
9.3
Wonderful
456 verified ratings
Wonderful
351
Very good
38
Good
19
Okay
11
Fair
15
Mediocre
7
Poor
15
Summary of reviews
Guests say
Guests appreciated the excellent service and amenities, especially the rooftop pool and spa. However, many reviews highlighted significant issues with the location, cleanliness, and some room views. Overall, while some guests had wonderful experiences, others felt the hotel did not meet their expectations for the price.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
9.3 out of 10
24 reviews
8.5 out of 10
6 reviews
All reviews
The hotel is not worth the money. Staff is very small, location is terrible and our A/C broke down.
Pros (+) Gorgeous, spacious rooms with big, beautiful bathrooms. So many extra touches - bath slippers, wellness tip of the day, sleeping eye mask, and bath salts... all small and wonderful ways to feel pampered. The bellman and valet also gave excellent service.
Pros (+) By far the best hotel and spa in San Antonio. Extremely polite and helpful staff.
Pros (+) Very friendly and helpful staff
Cons (-) The jack hammering and the broken elevator were a pain. The hotel lobby was under construction. Our view was of a boarded up building and a bank parking garage.
Pros (+) The Bathtub was VERY nice and clean!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
You can expect exclusive access to amenities such as room service, complimentary breakfast, laundry service, dry cleaning, a spa, a restaurant, a bar, a lounge, a hot tub, several pools, a fitness center with a gym, and free high-speed internet.
What are the common concerns about the hotel's amenities?
Some guests have expressed concerns about the lack of on-site parking and the absence of a coffee bar or snack store.
What are guests saying about the food quality?
Guests have praised the amazing breakfast, well-served with good attention and a nice view, and the outstanding, well-prepared, and generous portions of the food. However, some have suggested a broader menu with more options.
What are guests saying about the cleanliness of the rooms?
Guests have mentioned that the hotel was immaculate and well-kept, providing a comfortable and luxurious stay. However, there were concerns about delayed room service and the need for more vegetarian options on the menu.
When is the best time to visit the hotel?
The high season is in July, and the low season is in June.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Riverwalk View
Guests recommend choosing a room with a view of the Riverwalk to enhance the overall experience, as it provides a picturesque and serene backdrop.
Consider Room Selection Carefully
Some guests have suggested that certain rooms may face the parking garage or street, leading to less desirable views. It's advisable to inquire about room views during the booking process.
Explore Nearby Attractions
Take advantage of the hotel's proximity to popular attractions such as The Alamo, The Magicians Agency, and Escape the Room, all within walking distance, to make the most of your visit.
Check for Special Offers
Keep an eye out for special offers that include amenities like breakfast and spa access, as these can enhance the value of your stay.
Be Mindful of High Season
If planning a visit in July, be prepared for potentially higher rates and increased tourist activity, while June may offer a more relaxed experience.
Utilize the Rooftop Pool
Guests have praised the rooftop pool as a standout feature, providing a refreshing and enjoyable way to unwind after a day of exploration.
Consider Parking Options
While the hotel offers valet parking, some guests have found it to be limited. It may be worth exploring alternative parking arrangements if needed.
Take Advantage of the Spa
The hotel's spa has received positive feedback, with guests highlighting the quality of services and the relaxing atmosphere.
Inquire About Room Amenities
Some guests have noted the absence of a microwave in the rooms, so if this is a crucial amenity for your stay, it's advisable to check for its availability.
Plan Dining Options
While the hotel's restaurant has received positive reviews, some guests have suggested exploring nearby dining options for a diverse culinary experience.
Location
212 West Crockett Street, San Antonio, TX 78205
What's nearby
- San Antonio River Walk228 yd
- St. Joseph Catholic Church0.3 mi
- The Alamo0.3 mi
- Henry B. González Convention Center0.5 mi
- Market Square0.5 mi
- Tower of the Americas0.6 mi
- Alamodome0.9 mi
- Guenther House1 mi
- San Pedro Springs Park1.7 mi
- Japanese Tea Garden2.6 mi
- San Antonio Zoo2.9 mi
- AT&T Center3.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mokara Hotel & Spa
Low season | May |
|---|---|
High season | April |
Average price (weeknight) | $289 |
Average price (weekend night) | $325 |
When to book a room at Mokara Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mokara Hotel & Spa
FAQs when booking at Mokara Hotel & Spa
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See most recommended stays in San AntonioGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | San Antonio |
Distance to airport | 7.5 mi |
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