Pros (+) Employees were very nice
Cons (-) Walls were thin. Hotel want even half full and they put us in a room next to a crying child
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Amenities at Riverwalk Plaza Hotel
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business center
Reviews of Riverwalk Plaza Hotel
7.2
Good
2558 verified ratings
Wonderful
929
Very good
419
Good
455
Okay
206
Fair
227
Mediocre
124
Poor
198
Summary of reviews
Guests say
Guests overwhelmingly praised the hotel's central location, especially its proximity to the Riverwalk, restaurants, and local attractions. Many reviews highlighted the friendliness and helpfulness of the staff, with several guests mentioning positive experiences with valet and front desk personnel. However, cleanliness was a recurring issue, with multiple guests reporting dirty rooms, outdated facilities, and maintenance problems. Some guests found the beds comfortable, and a few appreciated the value for the price, though opinions on this were mixed. Overall, the location and service stood out as the hotel's main strengths, while cleanliness and upkeep were noted as areas needing improvement.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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7.5 out of 10
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7.7 out of 10
7 reviews
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Pros (+) Excellent location on a quieter section of The Riverwalk allowed quick, easy access to the fun without all the noise keeping me up all night.
Cons (-) My bed had obviously been slept on by multiple people! One side had an uncomfortable indentation about 2-inches deep which made sleeping in the middle of the bed impossible because I kept rolling to the low side where the mattress was lumpy and broken down. I woke with back pain each morning. However, my traveling companion did not have an uneven mattress and slept like a baby!
Pros (+) Room was large and accommodation comfortable.close to sightseeing .Staff friendly and listened to suggestions and requests
Cons (-) housekeeping visited daily but never swept thoroughly in kitchen area.Bed sheets were not shaken or examined before making.Several evenings we found make-up tissues and snak napkins under the covers.There was mold or some dark substance in the tile grout of bathroom. floor was washed but that substance remained
Pros (+) The location near the Riverwalk was great.
Cons (-) The hotel is renovating which I totally understand. The construction crews worked from 7am until 9pm When you are on vacation you don’t want to be woke up at 7am. We were put in a room directly across from a room that was under construction. Terrible!!! We complained to the front desk who was rude and would NOT give us another room. Now granted their were people checking in hours after us that had...
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Pros (+) Clean, decor it
Cons (-) No complimentary breakfast?
Cons (-) The bathroom looked old was dingy I felt like I was going to fall through the tub. The pictures look a lot better than the actual room. There was a strange smell in the room. I requested a river view and I would not classify that room as a river view room. I would not stay at this hotel again
Pros (+) Close to Riverwalk.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's beds and linens?
The guestrooms and suites feature luxury linens and comfortable beds, offering a welcome place to unwind after a day of exploring San Antonio.
Is parking available at the hotel?
Yes, the hotel offers parking, although some guests have mentioned concerns about the parking garage design.
How is the food quality at the hotel?
Guests can enjoy the on-site restaurant and bar, offering family-friendly breakfasts, lunches, and dinners. Additionally, there's a coffee shop with freshly baked pastries.
What is the cleanliness like at the hotel?
While some guests have mentioned concerns about the cleanliness of the rooms and public areas, others have praised the main spaces for being clean, updated, and overall nice.
What is the customer service like at the hotel?
The hotel staff has been described as very friendly and helpful, although some guests have experienced issues with room amenities and customer service.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from the Pool
Some guests reported that rooms facing the pool area could be noisy, especially in the morning, so consider requesting a room away from the pool for a quieter stay.
Check Room Amenities
Before booking, ensure that the room amenities meet your expectations, as some guests mentioned issues with broken showers, uncomfortable room temperatures, and maintenance issues.
Explore Nearby Attractions
Take advantage of the hotel's prime location near attractions such as the San Antonio River Walk, the Cathedral of San Fernando, and the Spanish Governor's Palace, all within walking distance.
Consider Parking Alternatives
Due to complaints about the parking garage design and valet noise, consider exploring alternative parking options nearby to avoid potential inconveniences.
Request Early Check-In
If you have specific arrival needs, consider contacting the hotel in advance to request early check-in, as some guests appreciated the accommodating nature of the staff in this regard.
Be Mindful of Noise Levels
Some guests noted that the hotel's thin walls and noise from the surroundings could affect sleep quality, so consider bringing earplugs or requesting a quieter room location.
Utilize the On-Site Dining Options
Guests enjoyed the convenience of the on-site coffee shop, restaurant, and bar, so take advantage of these amenities for a hassle-free dining experience.
Inquire About Room Upgrades
If you have specific preferences or concerns about room conditions, consider inquiring about potential room upgrades or specific room features to enhance your stay.
Plan for High and Low Seasons
Depending on your preferences for crowd levels and weather, consider planning your visit during the high season in April for vibrant energy or the low season in August for potentially quieter surroundings.
Confirm Cancellation Policies
Before finalizing your reservation, ensure that you are familiar with the hotel's cancellation and prepayment policies, as these may vary by room type and provider.
Location
100 Villita Street, San Antonio, TX 78205
What's nearby
- San Antonio River Walk238 yd
- Market Square0.4 mi
- St. Joseph Catholic Church0.4 mi
- The Alamo0.5 mi
- Henry B. González Convention Center0.5 mi
- Tower of the Americas0.6 mi
- Guenther House0.8 mi
- Alamodome0.9 mi
- San Pedro Springs Park1.7 mi
- Japanese Tea Garden2.8 mi
- San Antonio Zoo3.1 mi
- AT&T Center3.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Riverwalk Plaza Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | February | $132 | $159 |
Cheapest month to stay with an average 22% drop in price. | Most expensive month to stay with an average 32% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Riverwalk Plaza Hotel
Which month has the cheapest rates at Riverwalk Plaza Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Riverwalk Plaza Hotel is August, with an average nightly rate of $115. The most expensive month is March at $164 per night.
What is the cheapest day to book Riverwalk Plaza Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Riverwalk Plaza Hotel is Sunday, with an average nightly rate of $105. The most expensive day is Friday at $161 per night.
How far in advance should you book Riverwalk Plaza Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Riverwalk Plaza Hotel, book around 11 weeks in advance. This could save you approximately 22% compared to booking last minute.
KAYAK's top tips for your stay at Riverwalk Plaza Hotel
FAQs when booking at Riverwalk Plaza Hotel
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See most recommended stays in San AntonioGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.1 mi | San Antonio | 7.7 mi |