Cons (-) need to have better towels
Express Inn & Suites San Antonio Near Sea World Medical Center
2 stars841 reviews
Mediocre
-
2 guests, 1 room
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Express Inn & Suites San Antonio Near Sea World Medical Center
- Outdoor pool
- Free Wi-Fi
- Business center
- Cable or satellite TV
- Free toiletries
- Laundry service
- Laundry facilities
- Hairdryer
- Express check-out
- ATM on-site
Reviews of Express Inn & Suites San Antonio Near Sea World Medical Center
4.5
Mediocre
841 verified ratings
Wonderful
94
Very good
41
Good
77
Okay
45
Fair
90
Mediocre
86
Poor
408
Summary of reviews
Pros (+)
Cons (-)
Reviews(8)
Q&A(5)
Tips(10)
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Score by provider
4.7 out of 10
680 reviews
3.4 out of 10
48 reviews
4.9 out of 10
3 reviews
4.2 out of 10
8 reviews
All reviews
Pros (+) Nothing
Cons (-) Too much
Pros (+) It was cheap....that was the only good thing.
Cons (-) Building upkeep is poor. Upon entering the hotel and getting to your room, you’ll notice it is hot (guess they are cheap and don’t run the AC). Big disappointment from the beginning. Ice machine was broken the entire stay! Bad mix....hot and no ice....WTF?? They didn’t transfer calls to my room either. Argh. In fact...when you call the front office the phone will ring endlessly majority of times b...
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Pros (+) Te location is good and the price is excellent also the beds were confortable
Cons (-) They promise to give you free breakfast but they don't have anything but coffe and cupcakes. When I asked if we could have juice or milk they said they didn't have more
Pros (+) Location was pretty good. Not far from shopping and airport.
Cons (-) Front desk had no towels so bring your own towels. Room description was two bedrooms double bed and when we got there it was one room two full beds. Carpet throughout hotel was disgusting. Couldn’t get a roll away because apparently we can’t have more than 2 beds. Overall I guess I got what I paid for. $89 for two nights
Pros (+) Location and price
Cons (-) Needs a renovation and the rooms are noisy. TV didn’t work and WiFi was down.
Pros (+) Location pricing and outside looked nice.
Cons (-) The heater didnt work in the winter. No remote control for an out of date television. The electronic reader for the key card to unlocl the room didn't work. The continental breakfast was kust coffee and a muffin.
Pros (+) Nothing
Cons (-) Poor service and the place was felty and smell really bad Worst experience ever
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best times to visit the hotel?
The high season at Econo Lodge is in February, while the low season is in December.
Are the beds comfortable at Econo Lodge?
Yes, guests have mentioned that the beds are comfy at Econo Lodge.
Is parking available at the hotel?
Yes, there is free parking available at Econo Lodge.
How is the cleanliness at Econo Lodge?
While some guests have mentioned cleanliness as a concern, others have appreciated the cleanliness of the rooms.
What can I expect from the customer service at Econo Lodge?
Guests have had mixed experiences with customer service, with some mentioning great customer service and others expressing concerns about rude staff.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Room Selection Carefully
Some guests reported issues with room cleanliness, including dirty elevators and rooms with a strong smell. It may be beneficial to request a room change if the initial room does not meet cleanliness standards.
Be Aware of Surroundings
Several guests mentioned concerns about safety and the presence of loitering individuals around the hotel. It's advisable to be cautious and aware of your surroundings, especially when arriving or leaving the hotel.
Verify Amenities and Services
Some guests experienced discrepancies between the hotel's advertised amenities and the actual offerings, such as the pool being closed despite being listed as open. It's recommended to confirm the availability of specific amenities before booking.
Check for Unwanted Guests
A few guests reported encountering roaches in their rooms, so it's advisable to inspect the room upon arrival and promptly notify the staff of any issues.
Clarify Reservation Details
Several guests had issues with online reservations, including incorrect dates and discrepancies between the online booking and the actual room conditions. It's recommended to double-check reservation details and clarify any uncertainties with the hotel directly.
Exercise Caution with Deposits
Some guests mentioned unexpected or excessive cash deposits, so it's advisable to inquire about deposit policies in advance and ensure clarity on refund procedures.
Be Mindful of Noise Levels
Several guests noted noise disturbances, which affected their overall experience. It's advisable to consider noise levels and request a quiet room if noise is a concern.
Prioritize Safety and Security
A guest found a syringe in their room, highlighting potential safety hazards. It's crucial to prioritize personal safety and report any concerning findings to the hotel staff immediately.
Confirm Pet Policy
While the hotel allows pets, there were reports of issues with pet fees and refunds. It's recommended to clarify the pet policy and associated fees before bringing a pet to the hotel.
Manage Expectations
Some guests expressed disappointment with the overall condition of the hotel. It's advisable to manage expectations and consider alternative accommodations if a higher standard is desired.
Location
5336 Wurzbach Road, San Antonio, TX 78238-2421
What's nearby
- University Hospital - University Health System2.4 mi
- SeaWorld San Antonio5.8 mi
- San Pedro Springs Park6.8 mi
- Market Square7.6 mi
- Shops of La Cantera7.6 mi
- Six Flags Fiesta Texas7.9 mi
- Japanese Tea Garden7.9 mi
- San Antonio River Walk8.1 mi
- San Antonio Zoo8.2 mi
- The Alamo8.2 mi
- Guenther House8.3 mi
- St. Joseph Catholic Church8.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 521209792
Essential information about Express Inn & Suites San Antonio Near Sea World Medical Center
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | March | $49 | $59 |
Cheapest month to stay with an average 23% drop in price. | Most expensive month to stay with an average 14% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Express Inn & Suites San Antonio Near Sea World Medical Center
What is the cheapest day to book Express Inn & Suites San Antonio Near Sea World Medical Center?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Express Inn & Suites San Antonio Near Sea World Medical Center is Thursday, with an average nightly rate of $38. The most expensive day is Saturday at $61 per night.
KAYAK's top tips for your stay at Express Inn & Suites San Antonio Near Sea World Medical Center
FAQs when booking at Express Inn & Suites San Antonio Near Sea World Medical Center
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Closest
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See most recommended stays in San AntonioGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
7.9 mi | San Antonio | 9.0 mi |