Overview

Hotel Hacienda Don Juan
Best Cleanliness

Prolongacion Insurgentes No 162, 29290 San Cristóbal de las Casas, CP, Mexico
+52 967 674 7127

$35+

Overall guest ratings

8.2/10 Excellent
Based on 236 reviews

Review highlights

  • 10.0
  • 8.9
  • 8.2
  • 4.4

Good to know

  • Nice building
  • Stylish hotel
  • Friendly atmosphere

Nearby

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    About

    Hotel Hacienda Don Juan offers an airport shuttle for USD 300.00 per vehicle roundtrip. Guests looking for a bite to eat can check out Los Alamos, which serves international cuisine and is open for breakfast and dinner. There's also a garden, and rooms offer balconies and room service.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 236 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
    • 8.9 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.2 "Amenities are good."
      7.7 "77% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
      10.0 "100% thought the architecture was beautiful."
    • 7.8 "Good vibe."
      10.0 "100% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 5.2 "Location is acceptable."
    • 4.4 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
    • 4.1 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 1.4 "Awful breakfast."
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    Overall Rating

    8.3 Excellent
    Based on 132 reviews
    • 8.9 "Great service."
      8.3 "83% found the staff to be very friendly."
    • 8.5 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 8.2 "Vibe was good."
      10.0 "100% enjoyed the friendly atmosphere."
    • 5.7 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
    • 5.1 "Location is acceptable."
    • 4.4 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
    • 3.5 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 103 reviews
    • 8.9 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 8.3 "Amenities are good."
      7.7 "77% thought the building was wonderful."
    • 7.7 "Good vibe."
    • 4.9 "Inconvenient location."
      1.3 "Distant to city centre, said 87%."
    • 4.3 "Rooms are not good."
    Good to know
    "Nice building"
    "Stylish hotel"
    "Friendly atmosphere"
    data provided by TrustYou

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