Overview

Hotel Hacienda Don Juan
Best Service Friendliness

Prolongacion Insurgentes No 162, 29290 San Cristóbal de las Casas, CP, Mexico
+52 967 674 7127

Call

+52 967 674 7127

Overall guest ratings

8.5/10 Excellent
Based on 209 reviews

Review highlights

  • 10.0
  • 9.4
  • 6.2
  • 5.6

Good to know

  • Friendly atmosphere
  • Beautiful architecture
  • Stylish hotel

Nearby

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    About

    Hotel Hacienda Don Juan offers an airport shuttle for USD 300.00 per vehicle roundtrip. Guests looking for a bite to eat can check out Los Alamos, which serves international cuisine and is open for breakfast and dinner. There's also a garden, and rooms offer balconies and room service.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 209 reviews
    • 10.0 "Perfectly clean."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 9.0 "Excellent amenities."
      8.8 "88% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
      10.0 "100% thought the architecture was beautiful."
    • 8.8 "Good value."
    • 8.6 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 6.2 "Food is average."
    • 5.6 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
    • 5.1 "Location is acceptable."
    • 3.8 "Breakfast is below average."
    • 3.8 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 100 reviews
    • 9.2 "World class service."
    • 9.2 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
    • 8.8 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
    • 6.4 "Food is average."
    • 5.5 "Rooms are ok."
    • 5.3 "Location is acceptable."

    Overall Rating

    8.7 Excellent
    Based on 108 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 8.5 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
    • 5.6 "Rooms are ok."
    • 4.9 "Inconvenient location."
      1.4 "Distant to city centre, said 86%."
    Good to know
    "Friendly atmosphere"
    "Beautiful architecture"
    "Stylish hotel"
    data provided by TrustYou
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