
Hotel Hacienda Don Juan
Photos of Hotel Hacienda Don Juan
Overview
Hotel Hacienda Don Juan offers 3-star accommodation in San Cristobal de las Casas. The various amenities this stylish hotel has to offer include an airport shuttle, a concierge and a 24-hour reception.
Hotel Hacienda Don Juan has been recently refurbished and offers a currency exchange, laundry facilities and massage services. Additionally, the multilingual staff are available to offer assistance.
All the rooms at the hotel provide wireless internet access, plus all the essentials for a comfortable stay.
Those in search of a meal and wanting to stay nearby needn't look any further than Hotel Hacienda Don Juan's on-site restaurant, which is ideally available every day for breakfast and dinner. Packed lunches are provided for guests heading off to explore the area.
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Amenities at Hotel Hacienda Don Juan
- Restaurant
- Room service
- Free Wi-Fi
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Towels/sheets (extra fee)
Services and conveniences
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
Dining
- Packed lunches
- Restaurant
- Breakfast in the room
- Food can be delivered to guest accommodation
- Dining area
- Dining table
General
- Fireplace
- Garden view
- Slippers
- Inner courtyard view
- Telephone
- Storage available
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Upper floors accessible by stairs
- Designated smoking area
Outdoor
- Terrace/Patio
- Balcony
- Outdoor dining area
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Health and safety
- Daily housekeeping
- Safe
Things to do
- Eco tourism
Reviews of Hotel Hacienda Don Juan
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Hotel Hacienda Don Juan?
Hotel Hacienda Don Juan offers amenities such as daily housekeeping, contactless check-in/check-out, a concierge, airport shuttle, and a restaurant serving breakfast and dinner every day.
What can guests expect from the hotel's restaurant?
The hotel's restaurant offers delicious food for breakfast and dinner, including omelettes, pancakes, and other delightful options. Packed lunches are also available for guests heading out to explore the area.
Are there any concerns about the hotel's location and transportation options?
Some guests have mentioned that the hotel is a bit far from the city center, but collectivos pass just outside the hotel, providing a convenient and affordable transportation option for guests.
What are guests saying about the cleanliness and comfort of the hotel?
Guests have praised the hotel for its cleanliness, comfortable beds, and spacious rooms. Some have also appreciated the provision of drinkable water in the rooms.
What are the common concerns about the hotel's facilities and services?
Some guests have expressed concerns about the lack of heating in the rooms, limited plug-ins, and weak wifi signal. Additionally, there have been comments about the distance from the city center and the quality of food at the hotel's restaurant.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Heating
Some guests mentioned that the rooms can get quite cold, especially at night and in the early morning, due to the lack of heating. Consider requesting a room with heating or bringing extra layers for warmth.
Explore Nearby Attractions
The hotel is located a bit far from the city center, but there are collectivos passing just outside the hotel, offering a convenient and affordable transportation option. Consider using this mode of transport to explore nearby attractions and avoid traffic and parking difficulties in the city center.
Check Room Amenities
Before booking, ensure that the room has the amenities you require, as some guests mentioned limited plug-ins and a weak Wi-Fi signal. It's advisable to confirm these details with the hotel to avoid any inconvenience during your stay.
Enjoy the Hotel Grounds
Many guests appreciated the hotel's beautiful grounds and cleanliness. Take some time to explore the hotel's gardens and enjoy the well-maintained surroundings during your stay.
Consider Transportation Options
While the hotel offers an airport shuttle and free parking, it's important to note that the location is a bit far from the city center. Depending on your plans, consider the transportation options available and plan accordingly to avoid any inconvenience.
Try the On-Site Restaurant
Guests enjoyed the delicious food served at the hotel's restaurant, particularly the breakfast and dinner options. Consider dining at the on-site restaurant for a convenient and enjoyable culinary experience.
Be Mindful of Noise
Some guests mentioned poor insulation against noise. If you are sensitive to noise, consider bringing earplugs or requesting a quieter room location to ensure a peaceful stay.
Confirm Room Details
Due to discrepancies between advertised and actual room conditions mentioned by some guests, it's advisable to confirm the room details and location within the property before making a reservation. This can help manage expectations and ensure a comfortable stay.
Take Advantage of the Hotel's Eco-Tourism Offering
The hotel is located near the Handicrafts Market, Arches of Carmen, and other attractions, making it a convenient base for exploring the local culture and heritage. Consider engaging in eco-tourism activities during your stay to experience the area's unique offerings.
Plan for Water Issues
Some guests reported water issues during their stay. It's recommended to inquire about the current status of the water supply and any potential issues with hot water to prepare accordingly and minimize any inconvenience.
Location
What's nearby
- Handicrafts Market1.5 mi
- Arches of Carmen1.5 mi
- Mirador de la Escuela SolMaya1.5 mi
- Church of San Cristobal1.5 mi
- Museo del Ambar1.7 mi
- Foro Cultural Independiente Kinoki1.7 mi
- Plaza de La Paz1.7 mi
- Mesoamerican Museum of Jade1.8 mi
- Na Bolom Cultural Museum2 mi
- Ex-Convent of Santo Domingo2 mi
- Galeria Studio Cerrillo2 mi
- Museo de la Medicina Maya2.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Hacienda Don Juan
Low season | November |
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High season | March |
Average price (weeknight) | $33 |
Average price (weekend night) | $25 |
When to book a room at Hotel Hacienda Don Juan
KAYAK's top tips for your stay at Hotel Hacienda Don Juan
FAQs when booking at Hotel Hacienda Don Juan
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in San Cristóbal de las CasasGood to know
Value for money | 9.0 |
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Distance to city center | 1.4 mi |
Nearest Airport | Tuxtla Gutiérrez Ángel Albino Corzo |
Distance to airport | 27.6 mi |