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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cribs available, Express check out, Gift shop, Hot tub, No smoking, Parking (surcharge), Pool (outdoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible | ||
| Activities | Fitness center, Pool table, Tennis (outdoor) | ||
| Services | A/V equipment rental, Babysitting or child care, Business center, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities | ||
| Internet | Internet, WiFi (free) | ||
| Policy | Pets not allowed | Landmarks |
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Guest Ratings
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Star Ratings
| Hyatt Regency | |
| Expedia | |
| booking.com | |
| priceline.com | |
| Orbitz |
| Service |
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96% found the |
| Grounds |
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Nice grounds. |
| Hotel Building |
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Building is pleasant. |
| Reception |
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75% said the |
| Nightlife |
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94% |
| Bathroom |
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79% |
| Price |
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Price is too high. |
| Old/New Room |
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For 70%, the |
| Noise Level |
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69% thought it was |
| Room Maintenance |
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69% thought they were |
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Excellent 10.0
Apr 8 2014
The staff was very friendly. We arrived about an hour before check-in, and they did not quite have our room ready. They informed us it should take about 20 minutes maximum, so we decided to check out the property. After a quick look around we sat outside by the fire pits, and within 5 minutes the gentleman who we had spoken to upon our arrival brought us the key to our room (rather than calling us all the way back to the check-in area - it is a fairly large property). The only reason I gave a few less stars for location is that we decided to do more in downtown San Diego, which was a little more driving than I would have liked to do. If we had stayed in La Jolla or had more time (we only stayed one night) this would not have been an issue.
The staff was very friendly. We arrived about an hour before check-in, and they did not quite have our room ready. They informed us it should take about 20 minutes maximum, so we decided to check out the property. After a quick look around we sat outside by the fire pits, and within 5 minutes the gentleman who we had spoken to upon our arrival brought us the key to our room (rather than calling us all the way back to the check-in area - it is a fairly large property). The only reason I gave a few less stars for location is that we decided to do more in downtown San Diego, which was a little more driving than I would have liked to do. If we had stayed in La Jolla or had more time (we only stayed one night) this would not have been an issue.
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Mediocre 4.0
Apr 7 2014
Rooms were great, First lady we met couldn't really speak English well, didn't know how to tell me where to park. Charging $10 for internet use as well as a decent premium for the standard rate is a little ridiculous. We have usually stayed at Hyatt's in Hawaii, but probably won't be visiting this one again Get rid of the $10 a day internet, I understand the parking, its a pretty busy area so that makes sense. However, Didn't feel to impressed for a 4 star hotel. I know we got it for a discounted rate, but the fact it is usually over--- didn't really seem to appeal to me ever again.Rooms were great, First lady we met couldn't really speak English well, didn't know how to tell me where to park. Charging $10 for internet use as well as a decent premium for the standard rate is a little ridiculous. We have usually stayed at Hyatt's in Hawaii, but probably won't be visiting this one again Get rid of the $10 a day internet, I understand the parking, its a pretty busy area so that makes sense. However, Didn't feel to impressed for a 4 star hotel. I know we got it for a discounted rate, but the fact it is usually over--- didn't really seem to appeal to me ever again. |
Mediocre 4.0
Apr 1 2014
This hotel has a great location, nice and thoughtful staff, and is well appointed. They were renovating so there was construction noise. Also, the shower was horrible. We had a renovated room and did not like the renovated shower. No curtain! Water leaked and it was COLD not having one. What were they thinking? Once the construction is done and they realize showers do need curtains if for no other reason than warmth we will come back. The only problem was related to the construction and the horribly thought out shower.This hotel has a great location, nice and thoughtful staff, and is well appointed. They were renovating so there was construction noise. Also, the shower was horrible. We had a renovated room and did not like the renovated shower. No curtain! Water leaked and it was COLD not having one. What were they thinking? Once the construction is done and they realize showers do need curtains if for no other reason than warmth we will come back. The only problem was related to the construction and the horribly thought out shower. |
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Excellent 9.0
Apr 1 2014
This is a great hotel and other than a bad connection with the internet, I had no issues. The staff quickly credited me for the wifi, no questions asked which was so refreshing. The location is close to everything but you do have to drive. I think parking should and internet should be standard and I hate paying $20 a night for parking. I was able to find street parking based on my schedule but if I had gone out later? Parking can negate a great room rate quickly. The hotel is a quick drive to downtown or northern beaches. I wanted a hotel on the beach but they are very expensive and/or vintage (code for old) so if you want a nice experience this is a great hotel.This is a great hotel and other than a bad connection with the internet, I had no issues. The staff quickly credited me for the wifi, no questions asked which was so refreshing. The location is close to everything but you do have to drive. I think parking should and internet should be standard and I hate paying $20 a night for parking. I was able to find street parking based on my schedule but if I had gone out later? Parking can negate a great room rate quickly. The hotel is a quick drive to downtown or northern beaches. I wanted a hotel on the beach but they are very expensive and/or vintage (code for old) so if you want a nice experience this is a great hotel. |
Okay 5.0
Mar 21 2014
clean rooms, very comfortable beds, clean modern decor It was undergoing renovation and was VERY noisy during the day. The construction crews were working from 9:00 a.m. till 8:00 p.m. all weekend. It's also annoying that they charge extra for internet access and $20/day for parking. The staff was nice and the room itself was fine. There's really nothing special about this hotel.clean rooms, very comfortable beds, clean modern decor It was undergoing renovation and was VERY noisy during the day. The construction crews were working from 9:00 a.m. till 8:00 p.m. all weekend. It's also annoying that they charge extra for internet access and $20/day for parking. The staff was nice and the room itself was fine. There's really nothing special about this hotel. |
Okay 5.0
Mar 21 2014
The staff. The excessive construction noise starting at 8am and ending at 6pm every day of our stay. Our room had adjoining door to the room next to us. The deadbolt lock wouldn't lock. Hotel is in a very nice area. It is very clean and the staff was very nice. The only upset was that we went when they were remodeling. It was too noisy.The staff. The excessive construction noise starting at 8am and ending at 6pm every day of our stay. Our room had adjoining door to the room next to us. The deadbolt lock wouldn't lock. Hotel is in a very nice area. It is very clean and the staff was very nice. The only upset was that we went when they were remodeling. It was too noisy. |
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Poor 1.0
Mar 21 2014
The room was right next to where they were doing construction so we could hear it all day long. In addition, the walls are so thing we could hear people coming and going all night long as well as doing other activities in their room. loud and clear! The room was right next to where they were doing construction so we could hear it all day long. In addition, the walls are so thing we could hear people coming and going all night long as well as doing other activities in their room. loud and clear! |
Excellent 10.0
Mar 14 2014
Very clean, staff was friendliest I've ever dealt with It's undergoing a few minor renovations so it was a little loud near our room Very clean, staff was friendliest I've ever dealt with It's undergoing a few minor renovations so it was a little loud near our room |
Okay 6.0
Mar 13 2014
The room was just renovated, so very new and modern Was VERY disappointed that I was not aware of the fact that they were in the process of renovating the entire complex, so lots of noise and mess, parking was difficult, and bellman running constantly hard to get ahold of, Was also not told that parking would be extra, much less $20.00 extra per night for self parking, very upset about that, and would not stay here again just because of that extra cost. Hallways were very cold but did not make it a bad place. Front Desk girl was very helpful and polite.The room was just renovated, so very new and modern Was VERY disappointed that I was not aware of the fact that they were in the process of renovating the entire complex, so lots of noise and mess, parking was difficult, and bellman running constantly hard to get ahold of, Was also not told that parking would be extra, much less $20.00 extra per night for self parking, very upset about that, and would not stay here again just because of that extra cost. Hallways were very cold but did not make it a bad place. Front Desk girl was very helpful and polite. |
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