Pros (+) Loved this hotel it was walking distance to everything and the staff and hotel were amazing
3 stars
Fleur de Lys
13th Street Between 2nd And 6th Avenue, San José, Costa Rica
San José, Costa Rica
See location+506 2223 1206Photos of Fleur de Lys
Overview
Family-friendly San José hotel in Catedral with free breakfast Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Hotel Fleur De Lys offers 30 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Premium cable television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
Amenities at Fleur de Lys
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Business center
- Car rental
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Spa bath
- Hairdryer
- Toilet
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Allergy-free room
- No smoking
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Things to do
- Gift shop
- Golf
- Bowling
Family friendly
- Cribs available
- Kids meals
- Complimentary breakfast
Outdoor
- Terrace/Patio
- Garden
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Bedroom
- Alarm clock
Workspace
- Desk
Fitness
- Squash
Reviews of Fleur de Lys
8.0
Very good
2856 verified ratings
Wonderful
1350
Very good
661
Good
469
Okay
159
Fair
101
Mediocre
51
Poor
64
Summary of reviews
Guests say
Guests generally appreciate the hotel's location, noting it is conveniently situated near various attractions. However, many reviews highlight significant issues with service, including unprofessional staff and poor communication. Cleanliness is also a concern, with several guests reporting dirty rooms and linens. Overall, while the location is a strong point, the service and cleanliness leave much to be desired.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
767 reviews
8.2 out of 10
1 review
6 out of 10
2 reviews
All reviews
Pros (+) Nothing to Like
Cons (-) They over charge you when you get there for stuff that you didnt even hear about it.
Pros (+) the breakfast was okay. location is okay if you're staying a night and have to go to the airport the next day.
Cons (-) The front desk staff lacks professionalism. On one occasion, I was hoping to use the phone to book a tour. The front desk attendant said that he knew a better company and dialed a number and my friend didn't really ask for specifics and booked the tour. As a side note, that company that starts with the letter "M" was the worst experience I had in Costa Rica in terms of safety while driving. Not on...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a generous and varied breakfast, with good selection of items, including cheeses with ham and delicious lemon cake. It's a hearty and tasty Costa Rican breakfast that will surely satisfy your appetite.
Are there any noise concerns at the hotel?
Some guests have mentioned noise from the street and the nearby train line. However, the hotel staff are very friendly and the hotel provides a comfortable and clean environment, ensuring a pleasant stay despite the occasional noise.
How are the hotel's staff members?
The staff at the hotel are described as super friendly, helpful, and incredible. They go out of their way to assist guests, arrange taxis, and provide excellent customer service, ensuring a pleasant and comfortable stay.
What are the hotel's unique features?
The hotel captivates with its cool interior, beautiful terrace, and charming historical flair. Each room is unique, and the hotel offers a cozy and authentic atmosphere, making it a great option for both short and longer stays.
Is the hotel's location convenient for exploring the area?
The hotel is located close to important museums and attractions, making it a convenient base for exploring San Jose. It's at the edge of the main center, allowing easy access to the city's key points of interest.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Train Noise
Several guests mentioned that the train noise can be disruptive, so consider requesting a room away from the train tracks to ensure a quieter stay.
Enjoy the Charming Decor
Guests appreciated the hotel's charming and eclectic interior decor, adding to the overall experience of staying at the hotel.
Take Advantage of the Free Breakfast
Many guests praised the complimentary breakfast, highlighting its variety and quality, making it a great way to start the day.
Consider Room Selection Carefully
Some guests found the rooms to be small, so if space is a priority, consider reviewing room options carefully before booking.
Explore Nearby Attractions
The hotel's proximity to various attractions such as Museo del Jade and Museo Nacional de Costa Rica makes it convenient for guests to explore the area.
Be Mindful of Neighborhood Safety
While the hotel is centrally located, some guests mentioned that the neighborhood may not be the safest at night, so it's advisable to be cautious when venturing out after dark.
Appreciate the Unique Room Features
Each room has its own unique characteristics, from balconies to historical flair, so consider exploring the different room options to find one that suits your preferences.
Check for Updated Room Options
Some guests mentioned that the hotel has updated many rooms, providing a cozier experience, so it may be worth inquiring about these updated accommodations.
Utilize the Helpful Staff
Guests consistently praised the friendly and helpful staff, from arranging taxis to providing local recommendations, making the overall stay more enjoyable.
Plan for Self Check-in
If arriving late, take advantage of the hotel's self-check-in option for a convenient and hassle-free arrival process.
Location
13th Street Between 2nd And 6th Avenue, San José
What's nearby
- Museo del Jade200 yd
- Museo Nacional de Costa Rica227 yd
- Museum of Contemporary Art and Design0.3 mi
- Museo de Oro0.3 mi
- Teatro Nacional de Costa Rica0.3 mi
- Plaza de la Cultura0.3 mi
- Templo de la Musica0.3 mi
- Melico Salazar Theater0.5 mi
- San Jose Parque Central0.5 mi
- Barrio Amón0.5 mi
- Costa Rican Center of Science and Culture0.8 mi
- University of Costa Rica1.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Fleur de Lys
Low season | January |
|---|---|
High season | March |
Average price (weeknight) | $76 |
Average price (weekend night) | $77 |
When to book a room at Fleur de Lys
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in San JoséGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | San José Juan Santamaria Intl |
Distance to airport | 10.2 mi |
Everything you need to know for your stay in San José
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