Guest reviews
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All Reviews
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Couples
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Solo
Overall Rating
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9.8 "Incredible bar."
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9.2 "World class service."9.6 "96% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 8.2 "82% thought theservice was very professional ." 9.0 "Housekeeping was great , according to 90%." 8.0 "80% found therestaurant service to be one of the best ." -
8.9 "Location is great."10.0 "100%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%liked the proximity to shopping ." 9.4 "Great parking , according to 94%." 9.2 "Easily accessible by car , said 92%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.8 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
8.7 "Good value."10.0 "100% were
happy with the price of the breakfast ." 7.5 "75% werehappy with the price ." -
5.8 "Rooms are ok."6.4 "
Beds were acceptable for 64%." 6.1 "Only 61% saidrooms were big enough ." -
5.8 "Internet is average."6.0 "60% thought the
wifi quality was ok ." -
4.3 "Not very comfortable."2.3 "77% thought it was
too noisy ."
Overall Rating
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9.8 "Incredible bar."
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9.3 "World class service."9.5 "95% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 8.1 "81% thought theservice was very professional ." -
8.6 "Good value."
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8.6 "Location is great."10.0 "100%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100% thought it waseasy to get to the train station ." 9.3 "Great parking , according to 93%." 10.0 "100%liked the proximity to shopping ." -
8.5 "Breakfast is good."
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5.9 "Internet is average."6.0 "60% thought the
wifi quality was ok ." -
5.6 "Rooms are ok."6.4 "
Beds were acceptable for 64%." 6.4 "Only 64% saidrooms were big enough ." -
4.4 "Not very comfortable."1.7 "83% thought it was
too noisy ."
Overall Rating
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9.1 "World class service."9.6 "96% found the
staff to be very friendly ." -
9.0 "Food is to die for."
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8.9 "Location is great."
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8.9 "Good value."
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8.8 "Breakfast is good."
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5.5 "Rooms are ok."
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4.1 "Not very comfortable."2.3 "77% thought it was
too noisy ."
Overall Rating
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9.9 "Incredible bar."
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9.2 "World class service."9.5 "95% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." 8.3 "83% thought theservice was very professional ." -
8.6 "Breakfast is good."
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8.6 "Location is great."10.0 "100% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." -
8.4 "Good value."
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5.8 "Rooms are ok."6.0 "Only 60% said
rooms were big enough ." 6.3 "Beds were acceptable for 63%." -
5.6 "Internet is average."5.8 "58% thought the
wifi quality was ok ." -
4.2 "Not very comfortable."2.6 "74% thought it was
too noisy ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0review from
Nothing to Like They over charge you when you get there for stuff that you didnt even hear about it.
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6.0review from
the breakfast was okay. location is okay if you're staying a night and have to go to the airport the next day. The front desk staff lacks professionalism. On one occasion, I was hoping to use the phone to book a tour. The front desk attendant said that he knew a better company and dialed a number and my friend didn't really ask for specifics and booked the tour. As a side note, that company that starts with the letter "M" was the worst experience I had in Costa Rica in terms of safety while driving. Not only did the front desk attendant have the audacity to refer us to this "M" company, when I called to ask what the company's name was he told me to act like we asked for the number and not tell anyone that he had referred us to them. This is not even the tip of the iceberg. On one occasion, my friend and I were getting a couple of drinks and since most people go out at night, we were called "squares" in Spanish for staying in and drinking at the hotel instead of outside. We found two cockroaches in the hotel which is normal since the front door is always open, but upon finding a third cockroach a day later, I managed to keep it under a glass and left it for the cleaning staff to discard because I forgot to do it. When we returned later that same night and the room was cleaned, we were not given a new glass. The cleaning staff rinsed the glass and left it on top of the desk. I mean, who does that? As a side note, the cockroach was about two inches big and touched the surface of the cup.
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9.3review from
Clean (like, immaculate!), pretty and comfortable. The perfect place to spend a night or two. The staff was friendly, the food was good, and the atmosphere was very peaceful. Walking distance to shops, downtown squares and panaderias. There is a train that runs behind the property a couple times a day. It's not too loud and we never heard it at night, but important to note for people who are really noise sensitive.
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2.0review from
Nothing to Like They over charge you when you get there for stuff that you didnt even hear about it.
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6.0review from
the breakfast was okay. location is okay if you're staying a night and have to go to the airport the next day. The front desk staff lacks professionalism. On one occasion, I was hoping to use the phone to book a tour. The front desk attendant said that he knew a better company and dialed a number and my friend didn't really ask for specifics and booked the tour. As a side note, that company that starts with the letter "M" was the worst experience I had in Costa Rica in terms of safety while driving. Not only did the front desk attendant have the audacity to refer us to this "M" company, when I called to ask what the company's name was he told me to act like we asked for the number and not tell anyone that he had referred us to them. This is not even the tip of the iceberg. On one occasion, my friend and I were getting a couple of drinks and since most people go out at night, we were called "squares" in Spanish for staying in and drinking at the hotel instead of outside. We found two cockroaches in the hotel which is normal since the front door is always open, but upon finding a third cockroach a day later, I managed to keep it under a glass and left it for the cleaning staff to discard because I forgot to do it. When we returned later that same night and the room was cleaned, we were not given a new glass. The cleaning staff rinsed the glass and left it on top of the desk. I mean, who does that? As a side note, the cockroach was about two inches big and touched the surface of the cup.
