Pros (+) I
Cons (-) I stay in this hotel one night every 2 months this ithis is the second time they lost power during my stay once before the storm and now 5 mo after please close if you don't have a generator the stay was horrible
3 stars
Casa Condado Hotel & Residences
Overview
Casa Condado Hotel & Residences offer two products: Apartments and Hotel Rooms. The apartments feature 3 bedrooms, each one with one queen bed and full bathroom en-suite, living room, dining room, fully equipped kitchen with utensils and appliances, an extra guest bathroom, laundry room (washer and dryer). The Hotel Rooms offer one bedroom with one queen bed and full bathroom en-suite. Note: Please read carefully the description of the product you're selecting (Apartment or Hotel room) and choose the appropriate one. CASA CONDADO HOTEL & RESIDENCES HAS TWO PRODUCTS: APARTMENTS AND HOTEL ROOMS. APARTMENTS: 3 bedrooms with one queen bed each, 3 bathrooms en-suite, plus one guest bathroom, living and dining room, kitchen and laundry room, fully equipped A/C, cable TV and Wi-Fi. Beautifully furnished, everything new. Note: Maximum 4 guests, non-smoking, no pets, one parking space. HOTEL ROOM: one bedroom with one queen bed and full bathroom en-suite. Note: Maximum 2 guests, non-smoking, no pets, no parking on premises, public parking nearby and free street parking. Note: Please read carefully the description of the product you're selecting (Apartment or Hotel room) and choose the appropriate one.
Latest deals for Casa Condado Hotel & Residences
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Casa Condado Hotel & Residences
- Adults only
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Shared kitchen
- Microwave
- Kitchenware
- Stovetop
- Toaster
- Refrigerator
- Dining area
- Kitchen
- Kitchenette
Services and conveniences
- Safety deposit box
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Increased accessibility
- Adults only
- No smoking
- Private entrance
Bathroom
- Shower
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Dining
- Restaurant
- Bar/Lounge
- Dining table
Parking and transportation
- Parking
- Private parking
General
- Seating area
- Storage available
Outdoor
- Terrace/Patio
Workspace
- Desk
Health and safety
- Safe
Reviews of Casa Condado Hotel & Residences
7.4
Good
280 verified ratings
Wonderful
83
Very good
42
Good
46
Okay
26
Fair
35
Mediocre
16
Poor
31
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, particularly highlighting the attentive staff. However, many reviews pointed out significant issues with cleanliness, bathroom facilities, and noise levels. Some guests were disappointed with the value for the price they paid, as the rooms did not match expectations set by photos.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
7.8 out of 10
124 reviews
2 out of 10
1 review
6.6 out of 10
5 reviews
All reviews
Cons (-) The rooms did not live up to what was shown in the pictures. It was a let down.
Pros (+) I liked the way the staff treated us. They were very attentive and courteous.
Pros (+) I loved most of the staff.... The fresh ceviche was AMAZING! The bartenders downstairs of the hotel were the sweetest young ladies. We enjoyed hanging out with them. The location of the hotel was great. For the price, the room itself could have been a bit better but it was ok since I was only there a weekend (Thank God)
Cons (-) ...except for the manager! She was not the best at all. Ugh. There was no hot water in the room for days! Then a few guest were complaining they had NO WATER for the entire day and couldn't even flush the toilet! It was so gross! Glad I was not that bad off! The times you did get hot water, you had to "jimmy rigg it" with the facet so the hot water in the shower could work! There was no place to h...
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Pros (+) The outdoor lounge area on the second floor is a nice place to relax or just fetch some ice from the icebox. Also, the front desk staffer allowed us to leave our bags with him after we checked out at noon but weren't quite ready to leave for airport.
Cons (-) We stayed three nights but our room wasn't cleaned on our last night.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast included at Casa Condado Hotel?
The breakfast at Casa Condado Hotel is delicious and included in your stay. Many guests have praised the breakfast for being delicious and a great value.
How close is Casa Condado Hotel to nearby attractions?
Casa Condado Hotel is conveniently close to Condado Beach, restaurants, and the casino, making it an ideal location for those looking to explore the area.
Is parking readily available at Casa Condado Hotel?
While some guests have mentioned challenges with parking, the hotel offers parking for added convenience. It's important to note that parking availability may vary.
What are the cleanliness and hygiene measures at Casa Condado Hotel?
The hotel follows strict cleanliness protocols, including daily housekeeping, contactless check-in/check-out, and disinfection of guest accommodations between stays to ensure a safe and clean environment for all guests.
When is the best time to visit Casa Condado Hotel?
The high season at Casa Condado Hotel is in January, while the low season is in September. Consider visiting during the low season for a more relaxed experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or the beach comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel's proximity to Condado Beach, Museo de Arte de Puerto Rico, and other attractions makes it an ideal choice for those looking to explore the area. Plan your itinerary to include these nearby points of interest.
Consider Low Season for Better Rates
If you're looking to save on accommodation, consider visiting in September, which is the hotel's low season. This could result in more affordable rates and fewer crowds.
Be Mindful of Room Size
Some guests found the rooms to be on the smaller side, so if space is a priority for you, consider inquiring about room size options or upgrades when booking.
Check Parking Options
While some guests found parking to be challenging, it's advisable to inquire about the parking situation in advance and explore alternative parking options in the area to avoid any inconvenience.
Enjoy the Included Breakfast
Many guests praised the delicious breakfast included with the stay. Take advantage of this offering to start your day off right without having to search for breakfast options elsewhere.
Utilize the Concierge Service
The hotel offers a concierge service, which can be valuable for recommendations, reservations, and local tips. Don't hesitate to reach out to the concierge for assistance in making the most of your stay.
Take Note of the Adult-Only Policy
The hotel is designated as "adults only," creating a tranquil and relaxed atmosphere. If you're seeking a peaceful getaway, this aspect could enhance your experience.
Consider Express Check-Out
For added convenience, consider utilizing the express check-out option to streamline your departure process. This can be especially helpful if you have early morning plans or a tight schedule.
Plan for Contactless Check-In/Check-Out
The hotel offers contactless check-in and check-out, providing a convenient and efficient process for guests. Familiarize yourself with this option to make your arrival and departure hassle-free.
Location
60 Condado Avenue, San Juan 907
What's nearby
- Museo de Arte Contemporaneo de Puerto Rico0.4 mi
- Condado Beach0.6 mi
- Centro Europa0.7 mi
- Fort San Jeronimo0.9 mi
- Parque Central de San Juan1 mi
- San Juan Bay Marina1 mi
- Ocean Park1.3 mi
- Parque del Tercer Milenio1.4 mi
- Luis Muñoz Rivera Park1.5 mi
- National Guard Museum2.1 mi
- The Capitol of Puerto Rico2.3 mi
- Castillo de San Cristobal2.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Casa Condado Hotel & Residences
Low season | September |
|---|---|
High season | May |
Average price (weeknight) | $240 |
Average price (weekend night) | $211 |
When to book a room at Casa Condado Hotel & Residences
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.4 |
|---|---|
Distance to city center | 2.4 mi |
Nearest Airport | San Juan Isla Grande |
Distance to airport | 1.6 mi |
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