Aquaviva Hotel Collection

Some guests have mentioned issues with cleanliness, such as a smelly room and dirty pool and bathroom. However, the staff is quick to address these concerns, and the manager, Carlos, is known for being helpful and accommodating.

The hotel offers a breathtaking view of San Juan, and it's a bit out of town, making it perfect for a getaway. Guests also appreciate the assistance provided by the staff, particularly Carlos, who can arrange transportation to and from town.

The beds are described as comfy, and the manager, Carlos, is known for making guests feel at home. However, some guests have mentioned issues with the room getting too warm during the day despite having AC.

Some guests have reported issues with the shower not working upon arrival, as well as concerns about the pool and bathroom being dirty. However, the staff is attentive and quick to address these concerns.

The hotel offers fresh fruits for breakfast, allowing guests to enjoy the beautiful landscape. However, some guests have mentioned that the breakfast consists only of fruits in a plastic box.

Some guests encountered issues with cleanliness and maintenance, so it might be beneficial to request a room inspection upon arrival to ensure everything is in order.

The hotel is a bit of a hike from town, so if you're not keen on walking, consider arranging for a cab through the helpful staff, particularly Carlos, who goes out of his way to assist guests.

There is no drinking water available on-site, so it's advisable to bring some with you to ensure you have access to water during your stay.

The breathtaking views of San Juan are a highlight for many guests, so consider choosing a room with a view to enhance your experience.

Some guests found the rooms to get quite warm during the day despite the presence of air conditioning, so be prepared for potential temperature fluctuations.

Several guests mentioned issues with the bathroom, such as a non-functioning shower and cleanliness concerns, so it may be wise to check the bathroom upon arrival and report any issues promptly.

Guests appreciated the fresh fruits provided for breakfast, allowing them to start the day with a healthy and enjoyable meal while taking in the beautiful landscape.

The hotel offers a spa, providing an opportunity for relaxation and rejuvenation during your stay. Consider indulging in a spa treatment to enhance your overall experience.

Some guests noted issues with pool cleanliness, so if you're considering using the pool, it may be helpful to check its condition beforehand or inquire about maintenance schedules.

The manager, Carlos, received praise for his helpful and accommodating nature. Don't hesitate to reach out to him for any assistance or recommendations during your stay.