Services and conveniences
Basics
Accessibility and suitability
Bathroom
General
Dining
Pool and spa
Laundry
Media and entertainment
Parking and transportation
Workspace
Family friendly
Bedroom
Things to do
Outdoor
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Hotel Real Plaza?
Guests have described the beds as super comfy and the rooms as comfortable and spacious.
Is parking available at Hotel Real Plaza?
Yes, the hotel offers free parking and a parking garage, although some guests have mentioned that the parking lot is located a short walking distance away.
What can I expect from the food quality at Hotel Real Plaza?
The hotel offers a restaurant on-site and guests have described the breakfast as excellent. However, some guests have mentioned issues with room service food and breakfast chaos.
How clean is Hotel Real Plaza?
Guests have praised the cleanliness of the hotel, describing it as very clean and well maintained. However, a few guests have mentioned issues with the pool cleanliness and room maintenance.
What is the customer service like at Hotel Real Plaza?
Guests have highlighted the friendly and professional staff, as well as the excellent service. However, there have been some negative comments about poor customer service and unprofessional staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street Noise
Some guests reported that rooms facing the street experienced significant noise from traffic and nearby clubs, impacting their sleep quality.
Consider Bringing Earplugs
Due to occasional noise disturbances, such as nearby clubs and street traffic, guests may benefit from bringing earplugs for a more restful stay.
Request a Room with a View
Guests highlighted the beautiful city views from certain rooms, suggesting that opting for a room with a city view could enhance the overall experience.
Be Mindful of Noise from Hotel Bar
Some rooms adjacent to the hotel bar experienced music noise until late at night, so guests may want to consider this when selecting their room.
Check the Air Conditioning
Several guests mentioned issues with the air conditioning, so it may be helpful to check the functionality upon arrival and request maintenance if needed.
Inquire About Room Amenities
The hotel does not provide kettles or mini refrigerators in the rooms, so guests planning longer stays may want to consider this and make alternative arrangements if necessary.
Consider Room Selection for Quietness
Guests staying on higher floors reported noise disturbances, so those sensitive to noise may want to consider requesting a room on a quieter floor.
Verify the Functionality of Facilities
Some guests experienced issues with the air conditioning, toilets, and hot water, so it may be beneficial to verify the functionality of these facilities upon check-in.
Plan for Breakfast
While the breakfast buffet was praised, some guests were unaware of the breakfast offering, so it may be helpful to inquire about this upon arrival to avoid any miscommunication.
Be Prepared for Noise from Nearby Clubs
Guests staying in rooms facing the front of the hotel noted noise from nearby clubs, impacting their sleep, so it's advisable to be prepared for potential noise disturbances.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | August |
Average price (weeknight) | $59 |
Average price (weekend night) | $57 |
Value for money | 8.8 |
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Distance to city center | 0.5 mi |
Nearest Airport | San Luis Potosi |
Distance to airport | 8.0 mi |