Good to know
|Distance to city center||2.4 mi|
|Nearest Airport||San Francisco|
|Distance to airport||7.3 mi|
|"Staff was very friendly and accommodating."||(in 11 reviews)|
|"Large room, hot shower, great fridge."||(in 10 reviews)|
|"Easy access to 101 freeway either direction."||(in 8 reviews)|
|"This place is a dump."||(in 5 reviews)|
|"The room was not clean."||(in 7 reviews)|
|"Old worn out bed."||(in 9 reviews)|
Time of year
Show reviews that mention
|air conditioning||in 19 reviews|
|breakfast room||in 5 reviews|
|breezeways||in 2 reviews|
|dirty and the room||in 39 reviews|
|drug infested||in 2 reviews|
|easy access||in 10 reviews|
|lock the door||in 2 reviews|
|pared||in 2 reviews|
|piles of garbage||in 2 reviews|
|place is a dump||in 10 reviews|
|poorly maintained||in 10 reviews|
|pressure shower great||in 12 reviews|
|room was very big||in 47 reviews|
|san fran||in 8 reviews|
|staff was friendly||in 16 reviews|
At the time of my check in the front desk staff was gratious and accommodating. Never the less they were not so much when I checked out. They did not keep their offer/promise to refund my money (I'll explain below).
The location was weird and hard to find during the day, imagine at night! The room did not have Internet/wifi and I could not work from it in those conditions. The manager, or whoever answered the phone for customers at the time, 09/16/19 around 4:00pm, said the Technitian would be at the premisses first thing the next morning. Since I could not wait till then, he OFFERED ME TO CHECK OUT AND REFUND ME THE MONEY FOR THE WHOLE RESERVATION. When I went to the front desk to check out the woman in charge said that the refund had to be okayed by the manager and that he had left for the day (4:30 pm) but she was sure it would not be any inconvenience returning my money in 5-10 business days. UP TILL TODAY, 20 business days, THE REFUND HAS NOT BEEN DONE!! THE GLASS DOOR TO THE ROOM WAS NOT POSSIBLE TO CLOSE SECURELY FROM THE INSIDE and it was facing a very public area, (the swiming pool), were people also smoke although it is not permitted. The only window possible to open was a swing window to the pool area located close to the floor and the screen was all loose. VERY UNSAFE PLACE!!
A very nice place to stay. Very convenient.
All wad good.
Good for what it was to be near the airport Clean and spacious
Rundown but did the trick for what we needed
The hotel was dirt and old. There was cigarette butts all over the hallways outside, it needed a lot of fixing and updating. The area seemed very sketchy.
Number one, I love people who admit their fault and then take if forward in to finding ways to make customers happy. The receptionist sucked at this but there was a young manager who was great at customer service. The place was clean, it was my first time staying at an INN. It was quiet. I think Id stay there again though.
I didn't like the way bookings handled my booking sonI will not be using bookings to book anything from now on. About the INN, there was no AC so the sound of the fan and it's insufficiency to keep the room cool made me keep wake up because it was super hot. The continental breakfast ............ I wouldn't call it continental coz it was pastry and coffee. The bathrooms lack ventilation system.
With a stay at Hillsdale Inn in San Mateo (South San Mateo), you'll be within a 15-minute drive of San Mateo County Event Center and Facebook Campus. Featured amenities include multilingual staff and coffee/tea in a common area. Free self parking is available onsite.
based on 484 reviews
Things to Know
- Spacious rooms
Policies vary by room type and provider.
Reviews about Hillsdale Inn
Most Popular Landmarks
- Hillsdale Shopping Center 0.7 mi
- San Mateo County Event Center 0.7 mi
- Laurelwood Park 2.1 mi
- Japanese Tea Garden 2.2 mi
- Poplar Creek Golf Course 3.5 mi
- CuriOdyssey 3.7 mi
|San Francisco||7.3 mi|
|Oakland - Coliseum||15.3 mi|