Pros: Prompt service, starting with a phone call right after I booked the car, to let me know when the vehicle would be ready for me.
Fun to drive the Dodge Charger R/T!
Many thanks to Susan for the courtesy ride and for making it to my work shuttle on time. You're a great driver :).
Sep 21 2016
Car Rental Feedback
Pros: Car was a great car for driving around california. Quite zippy and very easy to parallel park. When picking up car, I felt it was a bit dirty outside and inside. Looked like Car had been vacuumed but windows, dashboard and and steering wheel were dirty. A simple detail would solve the problem so the next client can be assured a clean driving rental vehicle. I would rent again from both Enterprise and Kayak website.
Feb 3 2017
Pros: No surprises. Simple process to getting the car for one day on short notice.
Cons: I had to wait 10 min to talk with an employee
The car was not clean (found a cup of coffee on the passenger seat) and other stuff
Car was only 3 quarter full and therefore they did not allow me to buy the full fuel tank option
This costed me 30 to 40 dollars in Sacramento.
Cons: Place was difficult to fined, check in clerk made sure we know how she felt about the place. Then we received the bill, at some point without talking to us we were upgraded we only found out when they added $18.01 to our bill for the upgrade.