Long walk to the room, but everything else was quite nice and clean
3 stars
Four Points by Sheraton San Rafael Marin County
Photos of Four Points by Sheraton San Rafael Marin County
Overview
The best of California’s Bay Area, ample event space, and high-end accommodations are the staples of San Rafael Hotels Four Points by Sheraton in San Rafael. Centrally located between San Francisco and Napa Valley, the Marin County hotel provides guests access to The Golden State’s natural beauty and attractions.
A series of guest rooms offering one king or two queen bedding provide maximum comfort. The modern decor and dark wood accents create a comfortable atmosphere that looks out over the rolling hills of Marin County. Rooms range from 362 to over 550 sq. ft. and feature upgrades like the Deluxe Patio or Parlor rooms with additional living space and outdoor access. All rooms feature a flat-screen TV, refrigerator, microwave, complimentary high-speed internet, and provide access to the outdoor heated pool and fitness center.
On-site dining comes in the form of a full American breakfast or buffet breakfast. Hillside Tavern features breakfast and dinner menus of pub-inspired food made from locally-sourced ingredients. Nearby restaurants within walking distance include Nandos, Three Martians Pizza, Eduardo’s, and Sonoma Taco Shop. Local restaurant delivery is available to hotel rooms.
Equipped with over 6,400 sq. ft. of meeting space, Four Points by Sheraton is an ideal location for corporate events. Five event rooms, a maximum capacity of 300 people, and a mix of indoor and outdoor venues provide a customizable venue for business gatherings and social events. The hotel at San Rafael is conveniently located approximately 30 miles away from both San Francisco International Airport and Oakland International Airport.
Four Points by Sheraton at San Rafael is a classic establishment outfit with modern creature comforts and conveniently located to downtown attractions and a reasonable drive to Alcatraz Island and the Golden Gate Bridge.
Latest deals for Four Points by Sheraton San Rafael Marin County
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Four Points by Sheraton San Rafael Marin County
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Things to do
- Hiking
- Fishing
- Golf
- Canoeing
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Horse riding
- Bowling
- Table tennis
- Windsurfing
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
- Dining table
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool towels
Bathroom
- Raised toilet
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Family friendly
- Cribs available
Reviews of Four Points by Sheraton San Rafael Marin County
8.0
Very good
1303 verified ratings
Wonderful
583
Very good
258
Good
189
Okay
100
Fair
83
Mediocre
25
Poor
65
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, along with comfortable beds and a helpful staff. However, many expressed dissatisfaction with the noise levels from traffic and maintenance, as well as some rude interactions with staff. The value for the price was also questioned due to high costs.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
797 reviews
8.2 out of 10
171 reviews
7.5 out of 10
3 reviews
7.8 out of 10
11 reviews
All reviews
Pros (+) They're trying to bring the property up to Marriott standards. They have a ways to go.
Cons (-) My room wasn't serviced the entire time I was there. The room was also badly in need of an update. Breakfast was store-bought Jimmy Dean sandwiches and yogurt. No thank you.
Pros (+) Good location, clean, great staff, and comfortable rooms. I would stay here again in the future.
Pros (+) Location and. Amenities
Cons (-) Our laundry was stolen and the staff was less then helpful in trying to locate it or at least see lif and when it was taken
Pros (+) Good customer service despite a overbooking problem, yummy breakfast offered (not complimentary).
Cons (-) Overpowering smell in the room likely from cleaning products. Hotel overbooked and we were downgraded from king to double bed.
Cons (-) I didn't like the adjacent doors that are now added to the rooms. Made me very uncomfortable during the night. There are latched on them, so I wasn't really sure if the door was locked.
Pros (+) It was clean.
Cons (-) They did not honor the pricing booked through Kayak. They charged me over double the agreed upon rate. They have a policy to not honor pricing if you don't book within their time window.
Pros (+) The staff were very friendly and accommodating. The facility is very well maintained and clean. The room was really nice and bed was comfortable. Fitness center was spacious and high tech - cold bottled water was a bonus.
Pros (+) Comfortable room with very friendly staff. We enjoy the stays very much.
Cons (-) My room is a bargain with almost 50% price of the regular room. Very good value but the room faces I-101 with highway noise. You may want to check with the hotel for better rooms.
Pros (+) Nice staff
Cons (-) Older hotel, overall I don't think I will ever go back
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The on-site Hillside Tavern offers breakfast and dinner menus featuring pub-inspired food made from locally-sourced ingredients. Additionally, nearby restaurants within walking distance include Nandos, Three Martians Pizza, Eduardo’s, and Sonoma Taco Shop, and local restaurant delivery is available to hotel rooms.
What are the hotel's unique amenities?
The hotel offers an outdoor heated pool, fitness center, and over 6,400 sq. ft. of meeting space, making it an ideal location for corporate events. The hotel also provides local restaurant delivery to rooms and is conveniently located between San Francisco and Napa Valley.
How is the hotel's cleanliness and customer service?
Guests have praised the hotel for being very clean and for having friendly staff. Some guests have also mentioned that the staff was very welcoming and made them feel safe during their stay.
What are the best times to visit the hotel?
The hotel is conveniently located between San Francisco and Napa Valley, making it an ideal location for exploring the natural beauty and attractions of California’s Bay Area. The high season is in June, and the low season is in February.
What are the parking options at the hotel?
The hotel offers free parking for guests, providing convenience and ease of access for those traveling by car.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the First Floor for Better Wi-Fi
Some guests reported that the Wi-Fi signal was stronger on the first floor, so consider requesting a room on this level if a reliable internet connection is important to you.
Consider Bringing Your Own Toiletries
A few guests mentioned that the hotel's toiletries were not up to their standards, so if you have specific preferences, it might be a good idea to bring your own.
Request a Room Away from the Freeway
If you're sensitive to noise, consider requesting a room away from the freeway to avoid potential disturbances from traffic.
Check Room Amenities Upon Arrival
Some guests experienced issues with in-room amenities such as malfunctioning TVs and remote controls. It's advisable to check these upon arrival and report any issues to the staff promptly.
Inquire About Housekeeping Services
Several guests mentioned a lack of regular housekeeping services. If this is important to you, it's recommended to inquire about the hotel's housekeeping schedule and policies upon check-in.
Explore Nearby Dining Options
While the hotel offers on-site dining, consider exploring nearby restaurants within walking distance for a diverse dining experience.
Utilize the Meeting Facilities
If you're planning a corporate event, take advantage of the hotel's ample meeting space, which is suitable for various business gatherings and social events.
Take Advantage of the Outdoor Pool and Fitness Center
Guests appreciated the outdoor heated pool and fitness center, so make sure to allocate some time to enjoy these facilities during your stay.
Consider the Deluxe Patio or Parlor Rooms
Upgrade to the Deluxe Patio or Parlor rooms for additional living space and outdoor access, as recommended by some guests for a more comfortable stay.
Plan Visits to Nearby Attractions
The hotel's convenient location provides reasonable driving distance to attractions such as Alcatraz Island and the Golden Gate Bridge, making it ideal for planning day trips to these iconic landmarks.
Location
1010 Northgate Drive, San Rafael, CA 94903
What's nearby
- Marin County Civic Center1 mi
- Marin County Farmers' Market1.1 mi
- Dixie Schoolhouse1.5 mi
- Marin History Museum2.4 mi
- Mission San Raphael Archangel2.5 mi
- Dominican University of California2.6 mi
- Jessa Skin Day Spa Organic Facial & Brazilian Waxing Salon2.8 mi
- Marin Bocce Federation2.8 mi
- China Camp State Park4.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Points by Sheraton San Rafael Marin County
Low season | April |
|---|---|
High season | July |
Average price (weeknight) | $138 |
Average price (weekend night) | $217 |
When to book a room at Four Points by Sheraton San Rafael Marin County
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Four Points by Sheraton San Rafael Marin County
FAQs when booking at Four Points by Sheraton San Rafael Marin County
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Value for money | 7.8 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | Napa County |
Distance to airport | 20.1 mi |