Services and conveniences
Basics
Accessibility and suitability
Dining
Bathroom
General
Media and entertainment
Laundry
Pool and spa
Parking and transportation
Outdoor
Bedroom
Workspace
Health and safety
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the standout amenities at the hotel?
The hotel offers excellent facilities, including a spa, outdoor pool, and a spa and wellness center. Additionally, guests can enjoy the convenience of on-site parking and an airport shuttle service.
What can guests expect from the hotel's customer service?
The hotel prides itself on having wonderful, helpful, and great staff who are accommodating and friendly. However, some guests have mentioned that the service at the breakfast restaurant could be improved.
How is the cleanliness of the hotel and its rooms?
Guests can expect a clean hotel with very quick housekeeping services. However, some guests have noted issues with the cleanliness of the breakfast area and the appearance of the rooms.
What is the quality of the food and dining experience at the hotel?
The hotel offers a good breakfast with adequate variety, and guests can enjoy dining options at the on-site restaurant and bar. However, some guests have expressed concerns about the quality and selection of the breakfast, as well as the service in the breakfast area.
When is the best time to visit the hotel?
The hotel experiences high season in January and low season in September, providing guests with the opportunity to choose the best time to visit based on their preferences and travel plans.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in September, which is mentioned as the low season.
Take Advantage of the Nearby Attractions
The hotel's proximity to attractions like JSE Limited and Wanderers Golf Club makes it convenient for guests interested in exploring the area.
Request Quiet Room
Some guests noted that the streets below the hotel can be noisy, so it may be beneficial to request a room away from the street for a quieter stay.
Check Room Amenities
Some guests mentioned that the amenities in the room were not up to par, such as limited water bottles and stained blankets, so it may be helpful to check the room amenities upon arrival.
Explore the Connected Mall
The hotel's connection to Sandton Mall provides immediate access to shops and restaurants, making it convenient for guests who enjoy shopping and dining.
Consider Room Selection
Guests have mentioned that the rooms are spacious and clean, but some have noted issues with the layout and cleanliness, so it may be beneficial to carefully consider room options.
Be Mindful of Noise Levels
Some guests experienced noise disturbances from neighboring rooms and maintenance work, so it may be helpful to be mindful of potential noise issues during the stay.
Evaluate Breakfast Options
While some guests enjoyed the breakfast, others found it lacking in variety and quality, so it may be worth considering dining options outside the hotel for breakfast.
Inquire About Late Check-Out
Guests appreciated the option for late room service/dining but noted a reluctance to provide late check-out, so it may be beneficial to inquire about this service in advance.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | August | $214 | $246 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 17% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.2 | 0.2 mi | Johannesburg OR Tambo | 11.5 mi |
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