Great location but facilities need an upgrade.
2 stars
Comfort Inn Beach/Boardwalk Area
Photos of Comfort Inn Beach/Boardwalk Area
Overview
Featuring an outdoor pool, Comfort Inn Boardwalk Santa Cruz is located in Santa Cruz and is a brief walk from Santa Cruz Beach Boardwalk and Santa Cruz Looff Carousel and Roller Coaster. Guests can also make the most of free internet access.
The hotel features a 24/7 reception, plus a kids pool and an express check-in and check-out feature. For added convenience, it offers a designated smoking area, a safe and a vending machine.
All rooms at Comfort Inn Boardwalk Santa Cruz are comfortably furnished and include a refrigerator. They are also equipped with a microwave and a hair dryer.
The hotel is situated right nearby shopping, entertainment, cafés and restaurants. It is also within walking distance of Santa Cruz Metro Bus Station.
Latest deals for Comfort Inn Beach/Boardwalk Area
Amenities at Comfort Inn Beach/Boardwalk Area
- Outdoor pool
- Beachfront
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- No smoking
- Toilet with grab rails
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- Video games
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Services and conveniences
- ATM on-site
- Wake-up service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
General
- Beachfront
- Fireplace
- Telephone
Parking and transportation
- Free parking
- Private parking
Laundry
- Iron and ironing board
- Tumble dryer
Health and safety
- Daily housekeeping
- Safe
Workspace
- Fax/photocopying
Things to do
- Beach access
Family friendly
- Child pool
Pool
- Outdoor pool
Reviews of Comfort Inn Beach/Boardwalk Area
7.6
Good
646 verified ratings
Wonderful
195
Very good
123
Good
126
Okay
54
Fair
67
Mediocre
34
Poor
47
Summary of reviews
Guests say
Guests appreciated the hotel's great location near the beach and boardwalk, but many expressed dissatisfaction with the parking situation and the quality of staff service. Cleanliness and breakfast options were also noted as areas needing improvement.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
7.8 out of 10
392 reviews
6.7 out of 10
58 reviews
6.5 out of 10
4 reviews
7.2 out of 10
2 reviews
All reviews
Pros (+) Room was clean, beds were comfortable, and very close to the boardwalk.
Cons (-) The young Indian guy who worked the front counter was beyond unwelcoming. I think my whole check in process we exchanged about 10 words. He spoke very quietly and when I would ask him to repeat himself he would reply with an attitude. He never mentioned the breakfast serving times to me so when my family and I showed up 5 mins late to breakfast we were SOL. We tried asking the cleaning ladies for ...
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The complimentary breakfast offers a good variety of options, including waffles, yogurt, coffee, and more. Some guests have mentioned that it could have a little more variety, but overall, it's a handy and satisfying meal.
How is the parking situation at the hotel?
Parking is available for free, but it's very limited and the spots are small. Some guests have found it tricky to find a parking space, especially if arriving late. Additionally, non-hotel guests can use the parking for a fee.
What are the main highlights of the hotel's location?
The hotel is conveniently located within walking distance of the Santa Cruz Beach Boardwalk and downtown area, making it perfect for beach access and entertainment. Guests appreciate the easy access to the main attractions.
How are the beds at the hotel?
Guests have mentioned that the beds are comfortable and the rooms are clean and spacious. However, some have noted that the beds can be loud when sitting or rolling over, and the air unit may interrupt sleep throughout the night.
What is the general feedback about the hotel's cleanliness?
The hotel is generally clean and well-maintained, with some guests noting that the rooms are clean and comfortable. However, a few guests have mentioned finding some cleanliness issues, such as hair on the bathroom floor.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or boardwalk comes highly recommended.
Plan Your Breakfast Time
The breakfast area can get crowded, so consider arriving early or later to secure a table.
Consider Parking Alternatives
Some guests found the hotel parking limited and the spaces narrow. It might be worth exploring nearby parking options if the hotel's parking is full.
Check Room Amenities
While the rooms are comfortably furnished, some guests noted that the air conditioning units can be noisy. Consider this when selecting your room.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances, so light sleepers may want to pack earplugs as a precaution.
Take Advantage of the Location
The hotel's proximity to the boardwalk and beach makes it convenient for accessing the main attractions. Plan your visit to make the most of this.
Consider Bringing Slippers
Some guests found the bathroom layout less than ideal for multiple occupants, so packing slippers for added comfort might be helpful.
Explore Nearby Dining Options
The hotel is situated close to various dining establishments, so consider venturing out to explore the local culinary scene.
Be Prepared for Limited Breakfast Options
While the breakfast was generally satisfactory, some guests felt that the variety of options could be improved. Consider supplementing with your own preferred breakfast items.
Check for Room Refurbishments
Some guests noted that the hotel has undergone refurbishments, so it might be worth inquiring about the updated rooms for a more modern experience.
Location
314 Riverside Avenue, Santa Cruz, CA 95060
What's nearby
- Undertow Roller Coaster291 yd
- Santa Cruz Beach Boardwalk315 yd
- Cocoanut Grove353 yd
- Santa Cruz Looff Carousel and Roller Coaster364 yd
- Santa Cruz Main Beach0.3 mi
- Kuumbwa Jazz Center0.5 mi
- Santa Cruz Museum of Natural History0.5 mi
- Santa Cruz Wharf0.7 mi
- Museum of Art and History0.7 mi
- Hinds House0.8 mi
- Mission Santa Cruz1 mi
- Santa Cruz Harbor1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Inn Beach/Boardwalk Area
Low season | December |
|---|---|
High season | June |
Average price (weeknight) | $130 |
Average price (weekend night) | $215 |
When to book a room at Comfort Inn Beach/Boardwalk Area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Comfort Inn Beach/Boardwalk Area
FAQs when booking at Comfort Inn Beach/Boardwalk Area
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | San Jose |
Distance to airport | 27.7 mi |