Casa Luis Apartments

Guests have highlighted the excellent location, convenient parking, and clean and comfortable rooms. The rooftop pool and bar are also highly praised, providing a great space to relax and enjoy the surroundings.

Some guests have mentioned that the bathroom could have been cleaner, and there were issues with water drainage and odors. Additionally, the design of the bathroom with a frosted glass door was not ideal for some visitors.

Visitors can anticipate friendly and helpful staff at the reception. However, some guests have expressed dissatisfaction with the lack of assistance from the hotel reception staff and management.

The hotel offers good overall facilities, including multiple pools, a rooftop adult-only pool, and a water park for babies. However, some guests have noted that the apartments are self-catered and are only cleaned every two days, and there could be a few more cooking tools available.

Casa Luis Apartamentos is a great choice for families and offers a lovely relaxed atmosphere. However, guests have mentioned that the hotel can get quite busy, especially during peak seasons, and the noise from other rooms can transfer through the walls and vents.

Guests found the rooms in the newer extension to be modern, clean, and well-maintained, providing a comfortable stay.

Some guests mentioned that basic toiletries like shampoo, soap, and hand wash were not provided in the rooms, so it might be helpful to bring your own.

If you prefer a quieter environment, consider requesting a room away from the entertainment areas, as some guests found the night-time entertainment and meal times to be too late, especially for young children.

If you plan to cook during your stay, check the kitchen facilities beforehand, as some guests found the kitchen to be very basic with limited cooking equipment and no plugs in the kitchen area for appliances.

Guests recommended booking a superior room for a good-sized accommodation with a large balcony and sunrise views.

Some guests noted that the rooms were not very soundproof, so it might be helpful to be mindful of noise transfer from other rooms.

If you are sensitive to firm beds, consider bringing earplugs, as some guests found the beds to be uncomfortable.

While the hotel is self-catered, consider bringing extra supplies like washing up liquid, cloths, and scourers to prevent waste, as some guests felt that additional supplies could have been provided.

Before your stay, ensure that the air conditioning in your room is functioning properly, as some guests experienced issues with the air-con not working well.

Some guests mentioned that basic toiletries like shampoo, soap, and hand wash were not provided in the rooms, so it might be helpful to bring your own.