The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the hotel can be noisy, especially on weekends, due to the rooftop bar and nearby bars. If you're a light sleeper, it's advisable to request a room away from the rooftop bar or to bring earplugs.
Some guests reported that the actual rooms did not match the photos on the website. It's recommended to ask the hotel for recent room photos or to clarify the room details before booking.
A few guests were disappointed by ongoing renovations during their stay. It's advisable to inquire about any ongoing renovations and their potential impact on the guest experience before booking.
If possible, consider staying on weekdays to avoid the noise from the rooftop bar, as some guests reported disturbances on weekends.
Some guests mentioned that the hotel did not provide certain toiletries, such as towels and toilet paper. It's recommended to bring along essential toiletries for convenience.
A guest reported that the staff spoke no English, leading to a prolonged check-in process. If you're not fluent in the local language, it's advisable to inquire about language support at the front desk.
The hotel's central location means it's close to many restaurants, shops, and bars, but this also contributes to noise at night. Guests suggested that the hotel should provide earplugs or take measures to address the noise issue.
Some guests mentioned that the water in the showers was cold. It's advisable to inquire about the water temperature or preferences before booking, especially if you prefer hot showers.
A guest noted that the room received did not match the category booked. It's recommended to double-check the room category and amenities to ensure they align with your expectations.
The hotel is centrally located, close to various attractions such as the Santa Marta Historic Center, Santa Marta Cathedral, and Parque de Los Novios. Take advantage of the convenient location to explore these nearby attractions.