Pros (+) Great location and friendly service
4 stars
Holiday Inn Santiago - Airport Terminal
Armando Cortinez Norte 2150, Santiago 00000, Chile
Santiago, Chile
See location+56 2 2799 9900Official websitePhotos of Holiday Inn Santiago - Airport Terminal
Overview
The Holiday Inn Santiago - Airport Terminal Hotel is located just steps from the baggage claim at Arturo Merino Benitez International Airport. Many consulates, embassies, and international and local businesses are easily accessible from this airport hotel. Leisure guests will enjoy exploring attractions like San Cristobal Hill, the Alto Las Condes Mall, Barrio Bellavista, and plenty of local shops and cafes. Complimentary parking for hotel guests is available in the nearby Patagua lot. Shuttles from the lot to the hotel are available every 10 minutes.
The Holiday Inn Santiago - Airport Terminal Hotel offers free hotel-wide WiFi for guests, with 224 guest rooms spread throughout six floors. There are connecting rooms available at the property, which also offers accessible guest rooms and public areas. Guest rooms offer a comfortable workspace, an easy chair, cable TV, and an in-room safe. There is also a pillow menu in every room, along with blackout shades, coffee and tea facilities, and a private bathroom with a walk-in shower and heated mirrors.
This hotel offers 24-hour front desk service. There is also a 24-hour business center with copy and print service and an indoor pool and jacuzzi. The hotel offers two saunas and a small fitness center for guest use. Laundry and dry cleaning service are provided by the hotel, which also offers daily and weekly housekeeping. A multilingual staff is available at this airport hotel, which also provides spa services for guests for an additional fee. This hotel does not allow pets or smoking.
Latest deals for Holiday Inn Santiago - Airport Terminal
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Santiago - Airport Terminal
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
- Private parking
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Wardrobe or closet
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Telephone
Pool and spa
- Hot tub
- Indoor pool
- Sauna
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Garden
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Fitness
- Fitness center
Reviews of Holiday Inn Santiago - Airport Terminal
8.3
Very good
6463 verified ratings
Wonderful
3222
Very good
1351
Good
922
Okay
344
Fair
320
Mediocre
137
Poor
169
Summary of reviews
Guests say
Guests appreciate the hotel's great location, being conveniently located across from the airport. However, many have expressed dissatisfaction with the service, particularly during check-in, and noted issues with cleanliness and value for the price. The breakfast received positive remarks, but overall, there are significant areas for improvement.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
2433 reviews
8.8 out of 10
3 reviews
8.6 out of 10
10 reviews
All reviews
Pros (+) Was across a small street from the airport. 24 hr security and made it easy to get to the airport for a very early flight.
Pros (+) That it was right across from airport
Cons (-) Food is horrendous and when we checked in the front desk girls were unaccomodating and not gracious in any way. Our room had a view of dirt and a fat man undressing across the way, and when all we wanted to do was lay down to recover from jet lag, the beds were hard as a rock yet bent in flimsy, strange places. The remote control was filthy and it reminded me of a one star hotel. Very gross!!
Pros (+) Proximity of the terminal
Cons (-) To expansive
Pros (+) Directly across from international departure entrance.
Pros (+) This Holiday Inn is the nicest we have ever been in. The staff is wonderful and every detail has been paid attention to. Would go back the next time we're in Santiago.
Pros (+) opposite the airport. Perfect for layover. Staff very friendly and speak English if your Spanish is not good.
Pros (+) The rooms and facilities were freat
Cons (-) My experience. My passport was stolen in the restaurant the evening before my flight.
Pros (+) Best Holliday Inn !
Pros (+) Staff was efficient and courteous, English was good. Room service was also good -- food arrived quickly and was decent as far as room service goes. The prices for room service and the restaurant were all reasonable and the service was friendly. Room was clean and the beds were comfortable. Wifi worked fine.Overall a pleasant stay. It is not the most luxurious hotel, but it got the job done comfort...
Cons (-) The price for the kind of room you get -- a bit pricey. I guess location is what you're paying for, since it is literally across the street from the terminal. There were similar rooms at the Ritz Carlton and Grand Hyatt for roughly 60-70 dollars more, but in the city center, which is about a half hour from the airport to provide context. Also, the room was supposed to be non-smoking, but I did not...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Holiday Inn Santiago - Airport Terminal?
Guests often mention the comfortable beds at the hotel, ensuring a good night's sleep and a relaxing stay.
Is parking readily available at Holiday Inn Santiago - Airport Terminal?
The hotel offers complimentary parking in the nearby Patagua lot, making it convenient for guests with vehicles.
How is the food quality at Holiday Inn Santiago - Airport Terminal?
Many guests have praised the food quality, with some mentioning the delicious Pisco sours and good breakfast options.
What is the cleanliness like at Holiday Inn Santiago - Airport Terminal?
Guests frequently highlight the very clean and comfortable rooms, ensuring a pleasant and hygienic stay.
What is the customer service like at Holiday Inn Santiago - Airport Terminal?
The staff are often described as friendly and helpful, providing excellent service to ensure a pleasant and convenient experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Some guests mentioned that rooms on higher floors offer better views and are quieter, away from road noise and other disturbances.
Consider Bringing Your Own Water
Several guests noted the absence of complimentary drinking water in the rooms, so it might be helpful to bring your own water bottles.
Explore Nearby Attractions
The hotel's proximity to attractions like San Cristobal Hill, Alto Las Condes Mall, and Barrio Bellavista makes it convenient for leisure guests to explore the area.
Check Room Amenities
Before arrival, it's advisable to check the room amenities and request specific items if needed, as some guests reported missing or defective amenities like hair dryers.
Be Mindful of Noise Levels
Some guests experienced noise disturbances, such as a humming noise and slow-draining sink, so it may be helpful to pack earplugs or request a room away from potential sources of noise.
Plan for Dining Options
While the hotel offers dining facilities, some guests found the restaurant service slow and the breakfast buffet lacking, so it might be worth exploring dining options in the nearby area.
Utilize the Early Check-in Option
If arriving early, it's worth inquiring about the possibility of an early check-in, as some guests were accommodated before the standard check-in time.
Consider Alternative Transportation
While the hotel offers a free airport shuttle, some guests found the ski shuttle service to be chargeable, so it's advisable to confirm the transportation options and associated costs in advance.
Inquire About Sauna and Spa Services
If interested in using the saunas and spa services, it's recommended to inquire about availability and any additional fees, as these services were mentioned as being provided for an extra charge.
Check for Room Upgrades
Some guests reported discrepancies between the booked room type and the assigned room, so it's advisable to double-check the room type upon arrival to ensure it aligns with the reservation.
Location
Armando Cortinez Norte 2150, Santiago 00000
What's nearby
- Universidad de Santiago de Chile7.2 mi
- Mapocho Cultural Center8.4 mi
- University of Chile8.5 mi
- Plaza de la Constitucion8.6 mi
- Palacio de la Moneda8.6 mi
- Catedral Metropolitana de Santiago8.6 mi
- Fantasilandia8.7 mi
- Plaza de Armas8.7 mi
- Santiago City Centre8.8 mi
- Parque O'Higgins9 mi
- Santa Lucia Hill9.1 mi
- Pontificia Universidad Católica de Chile9.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Santiago - Airport Terminal
Low season | September |
|---|---|
High season | November |
Average price (weeknight) | $184 |
Average price (weekend night) | $233 |
When to book a room at Holiday Inn Santiago - Airport Terminal
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Good to know
Value for money | 7.3 |
|---|---|
Distance to city center | 8.7 mi |
Nearest Airport | Santiago Arturo Merino Benitez |
Distance to airport | 0.6 mi |