Pros (+) I like the location, room was amazing, breakfast was exelent
5 stars
W Santiago
Photos of W Santiago
Overview
A short walk from Tobalaba Metro Station, W Santiago has a accessible setting, making it an ideal base when visiting Santiago. It is close to Gran Torre Santiago, Titanium La Portada and Costanera Center, and provides views of Andes Mountains.
Deluxe on-site facilities include a Turkish steam bath, a sauna and an outdoor pool. Convenient services include an express check-in/check-out feature and a luggage storage area. A well-equipped gym is also available.
W Hotel Santiago Las Condes has 196 rooms that are filled with all the necessities to ensure a comfortable stay. After settling in to their room, guests can discover the area with use of El Golf Metro Station, which is a brief stroll from the hotel.
The hotel's modern and award-winning restaurant boasts a terrace. Each evening, guests can wind down in the comfortable lounge bar.
W Santiago is set nearby restaurants, cafés, shopping and nightlife. Comodoro Arturo Merino Benitez International Airport is a 35-minute drive away.
Latest deals for W Santiago
Amenities at W Santiago
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Golf
- Evening entertainment
- Beauty salon
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Steam room
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
General
- Family rooms
- Sofa
- City view
- Storage available
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Media and entertainment
- Cable or satellite TV
- Pay-per-view channels
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness center
Reviews of W Santiago
8.2
Very good
1032 verified ratings
Wonderful
523
Very good
153
Good
120
Okay
75
Fair
63
Mediocre
44
Poor
54
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, with many praising the amenities such as the breakfast and pool area. However, there were complaints about the room views, cleanliness issues, and the confusing elevator system. Overall, it seems to be a beautiful hotel with potential for improvement in certain areas.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
647 reviews
8.2 out of 10
3 reviews
All reviews
Pros (+) The hotel is beautiful, well-appointed, modern and in a great location. It is across the street from a pretty park, near great restaurants (all price ranges), banks, 1/2 mile from the largest mall in Santiago. The buffet breakfast offers everything and is in a lovely large restaurant with a large outdoor patio. The swimming pool is small but the view is spectacular and the cabana area is nice. The...
Cons (-) The elevator system is confusing. To get from the entrance to the reception and restaurant floor is one elevator bank. To get to your room is a different elevator bank. To get to the pool area is another elevator bank. The pool area has a cocktail bar area which is a bit of a young party scene. Need more hooks in the bathroom.
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers a rooftop pool, a Turkish steam bath, a sauna, and an outdoor pool, providing a relaxing and luxurious experience for guests.
How is the food quality at the hotel?
Guests have praised the hotel for its great food and drinks selection, as well as its wonderful breakfasts, ensuring a delightful culinary experience during your stay.
What can guests expect from the hotel's cleanliness standards?
The hotel follows enhanced cleaning protocols, with daily housekeeping, professional cleaning companies, and disinfection of high-touch surfaces, ensuring a safe and clean environment for all guests.
Is the hotel staff accommodating and helpful?
The staff are known for being friendly, helpful, and creating a great vibe in all communal areas, ensuring that nothing is too much bother for the guests.
When is the best time to visit the hotel?
The high season is in October, offering an excellent opportunity to enjoy the hotel's fantastic location and amenities, while the low season in September provides a more tranquil experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Guests recommend choosing a room on the 10th or 11th floor for excellent views of Santiago.
Consider Room Facilities
Some guests noted that the equipment inside the rooms, such as the TV, was old and in need of renovation. Checking the room facilities before settling in is advisable.
Explore Nearby Dining Options
The hotel's central location offers access to excellent nearby restaurants, such as Tiramasu and Happening, providing convenient dining choices.
Check for Construction Notices
Some guests experienced disturbances due to construction noise in the hallway during late hours. It's advisable to inquire about any ongoing construction activities before booking.
Be Mindful of Room Selection
While the hotel offers large rooms, some guests found the rooms to be dated and in need of remodeling. Checking for updated room options is recommended.
Utilize the Gym Facilities
The hotel's well-equipped gym received positive feedback from guests, making it a worthwhile amenity to take advantage of during the stay.
Consider the Rooftop Bar
The rooftop bar offers a cool and enjoyable experience, but some guests encountered rude staff and slow service. It's worth considering this aspect when planning a visit.
Take Note of Elevator Confusion
Several guests found the multiple sets of elevators confusing to navigate. Being prepared for this and seeking assistance from staff can help streamline the experience.
Plan Ahead for Breakfast
While the breakfast buffet offers a wide selection, it can get crowded at times. Planning the timing for breakfast can help avoid potential crowding.
Be Aware of Service Limitations
Some guests experienced issues with service, such as delayed check-in for large groups and unaddressed room cleanliness concerns. Being mindful of potential service limitations can help manage expectations during the stay.
Location
Isidora Goyenechea 3000, Santiago
What's nearby
- Sky Costanera0.5 mi
- Costanera Center0.5 mi
- Santiago Metropolitan Park2.1 mi
- Santuario del Cerro San Cristóbal2.2 mi
- Plaza Baquedano2.6 mi
- Pontificia Universidad Católica de Chile3.1 mi
- Santa Lucia Hill3.2 mi
- Los Dominicos Handicraft Village3.3 mi
- Plaza de Armas3.4 mi
- Catedral Metropolitana de Santiago3.4 mi
- Mapocho Cultural Center3.5 mi
- Estadio Nacional Julio Martinez Pradanos3.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about W Santiago
Low season | August |
|---|---|
High season | March |
Average price (weeknight) | $307 |
Average price (weekend night) | $296 |
When to book a room at W Santiago
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in SantiagoGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 3.9 mi |
Nearest Airport | Santiago Arturo Merino Benitez |
Distance to airport | 10.9 mi |
Everything you need to know for your stay in Santiago
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