Santiago Sanctuary. Against a panoramic backdrop of the snow-capped Andes, W Santiago reinvents style and sophistication in El Golf. The city’s most fashionable and trendsetting enclave is a fascinating universe of urban innovation amid cobblestone streets and glitzy skyscrapers. Chilean Chilling. Mix it up with sizzling international cuisines in destination restaurants, signature cocktails and dancing in Whiskey Blue and cozy conversations in W Lounge. Work out at O2 Balance & Wellness Club, then swim in WET®, our rooftop pool with dazzling city views. Southern Living. Follow that dream in one of 196 luxuriously comfortable rooms and suites, featuring the signature W Bed, fully-wired technology, the delightful W MixBar and state-of-the-art entertainment, and let our Whatever/Whenever® service take care of everything else.
The hotel is beautiful, well-appointed, modern and in a great location. It is across the street from a pretty park, near great restaurants (all price ranges), banks, 1/2 mile from the largest mall in Santiago. The buffet breakfast offers everything and is in a lovely large restaurant with a large outdoor patio. The swimming pool is small but the view is spectacular and the cabana area is nice. The hotel staff is friendly, professional and the service we received was great.
The elevator system is confusing. To get from the entrance to the reception and restaurant floor is one elevator bank. To get to your room is a different elevator bank. To get to the pool area is another elevator bank. The pool area has a cocktail bar area which is a bit of a young party scene. Need more hooks in the bathroom.
Glitzy decor and very friendly staff.
The layout of the hotel is very confusing... You have to take multiple elevators to get anywhere. The pool also was not heated.
The W-Hotel is the first hotel of this chain in S.America and it is obvious that they want to make a statement of design and comfort. There are more than plenty staff everywhere that assist you . Also when you arrive by taxi they check if you were not being over charged. The design of the lobby met 3 restaurants is spectacular. The pool with lounge bar on 21st floor is small but spectacular.
The charge of internet of $ 15,- per day on your room. In the lobby it is free. The charge of $ 25,- for the quality breakfast, while you pay at least $ 300 a night.