A short walk from Tobalaba Metro Station, W Santiago has a accessible setting, making it an ideal base when visiting Santiago. It is close to Gran Torre Santiago, Titanium La Portada and Costanera Center, and provides views of Andes Mountains.
Deluxe on-site facilities include a Turkish steam bath, a sauna and an outdoor pool. Convenient services include an express check-in/check-out feature and a luggage storage area. A well-equipped gym is also available.
W Hotel Santiago Las Condes has 196 rooms that are filled with all the necessities to ensure a comfortable stay. After settling in to their room, guests can discover the area with use of El Golf Metro Station, which is a brief stroll from the hotel.
The hotel's modern and award-winning restaurant boasts a terrace. Each evening, guests can wind down in the comfortable lounge bar.
W Santiago is set nearby restaurants, cafés, shopping and nightlife. Comodoro Arturo Merino Benitez International Airport is a 35-minute drive away.
Services and conveniences
Basics
Dining
Accessibility and suitability
Bathroom
Pool and spa
Things to do
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General
Parking and transportation
Media and entertainment
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Outdoor
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Pros. I like the location, room was amazing, breakfast was exelent
Pros. The hotel is beautiful, well-appointed, modern and in a great location. It is across the street from a pretty park, near great restaurants (all price ranges), banks, 1/2 mile from the largest mall in Santiago. The buffet breakfast offers everything and is in a lovely large restaurant with a large outdoor patio. The swimming pool is small but the view is spectacular and the cabana area is nice. The hotel staff is friendly, professional and the service we received was great.
Cons. The elevator system is confusing. To get from the entrance to the reception and restaurant floor is one elevator bank. To get to your room is a different elevator bank. To get to the pool area is another elevator bank. The pool area has a cocktail bar area which is a bit of a young party scene. Need more hooks in the bathroom.
Pros. Glitzy decor and very friendly staff.
Cons. The layout of the hotel is very confusing... You have to take multiple elevators to get anywhere. The pool also was not heated.
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What are the hotel's standout amenities?
The hotel offers a rooftop pool, a Turkish steam bath, a sauna, and an outdoor pool, providing a relaxing and luxurious experience for guests.
How is the food quality at the hotel?
Guests have praised the hotel for its great food and drinks selection, as well as its wonderful breakfasts, ensuring a delightful culinary experience during your stay.
What can guests expect from the hotel's cleanliness standards?
The hotel follows enhanced cleaning protocols, with daily housekeeping, professional cleaning companies, and disinfection of high-touch surfaces, ensuring a safe and clean environment for all guests.
Is the hotel staff accommodating and helpful?
The staff are known for being friendly, helpful, and creating a great vibe in all communal areas, ensuring that nothing is too much bother for the guests.
When is the best time to visit the hotel?
The high season is in October, offering an excellent opportunity to enjoy the hotel's fantastic location and amenities, while the low season in September provides a more tranquil experience.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Guests recommend choosing a room on the 10th or 11th floor for excellent views of Santiago.
Consider Room Facilities
Some guests noted that the equipment inside the rooms, such as the TV, was old and in need of renovation. Checking the room facilities before settling in is advisable.
Explore Nearby Dining Options
The hotel's central location offers access to excellent nearby restaurants, such as Tiramasu and Happening, providing convenient dining choices.
Check for Construction Notices
Some guests experienced disturbances due to construction noise in the hallway during late hours. It's advisable to inquire about any ongoing construction activities before booking.
Be Mindful of Room Selection
While the hotel offers large rooms, some guests found the rooms to be dated and in need of remodeling. Checking for updated room options is recommended.
Utilize the Gym Facilities
The hotel's well-equipped gym received positive feedback from guests, making it a worthwhile amenity to take advantage of during the stay.
Consider the Rooftop Bar
The rooftop bar offers a cool and enjoyable experience, but some guests encountered rude staff and slow service. It's worth considering this aspect when planning a visit.
Take Note of Elevator Confusion
Several guests found the multiple sets of elevators confusing to navigate. Being prepared for this and seeking assistance from staff can help streamline the experience.
Plan Ahead for Breakfast
While the breakfast buffet offers a wide selection, it can get crowded at times. Planning the timing for breakfast can help avoid potential crowding.
Be Aware of Service Limitations
Some guests experienced issues with service, such as delayed check-in for large groups and unaddressed room cleanliness concerns. Being mindful of potential service limitations can help manage expectations during the stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | July |
Average price (weeknight) | $294 |
Average price (weekend night) | $238 |
W Santiago is located at Isidora Goyenechea 3000, 3.9 miles from the center of Santiago. Sky Costanera is the closest landmark to W Santiago.
Check-in time is 3:00 PM and check-out time is 12:00 PM at W Santiago.
Yes, W Santiago offers free Wi-Fi.
W Santiago is 10.6 miles from Santiago Arturo Merino Benitez.
Yes, W Santiago has a pool onsite.
KAYAK scours the web for all room deals available at W Santiago in Santiago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at W Santiago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for W Santiago.