W Santiago

The hotel offers a rooftop pool, a Turkish steam bath, a sauna, and an outdoor pool, providing a relaxing and luxurious experience for guests.

Guests have praised the hotel for its great food and drinks selection, as well as its wonderful breakfasts, ensuring a delightful culinary experience during your stay.

The hotel follows enhanced cleaning protocols, with daily housekeeping, professional cleaning companies, and disinfection of high-touch surfaces, ensuring a safe and clean environment for all guests.

The staff are known for being friendly, helpful, and creating a great vibe in all communal areas, ensuring that nothing is too much bother for the guests.

The high season is in October, offering an excellent opportunity to enjoy the hotel's fantastic location and amenities, while the low season in September provides a more tranquil experience.

Guests recommend choosing a room on the 10th or 11th floor for excellent views of Santiago.

Some guests noted that the equipment inside the rooms, such as the TV, was old and in need of renovation. Checking the room facilities before settling in is advisable.

The hotel's central location offers access to excellent nearby restaurants, such as Tiramasu and Happening, providing convenient dining choices.

Some guests experienced disturbances due to construction noise in the hallway during late hours. It's advisable to inquire about any ongoing construction activities before booking.

While the hotel offers large rooms, some guests found the rooms to be dated and in need of remodeling. Checking for updated room options is recommended.

The hotel's well-equipped gym received positive feedback from guests, making it a worthwhile amenity to take advantage of during the stay.

The rooftop bar offers a cool and enjoyable experience, but some guests encountered rude staff and slow service. It's worth considering this aspect when planning a visit.

Several guests found the multiple sets of elevators confusing to navigate. Being prepared for this and seeking assistance from staff can help streamline the experience.

While the breakfast buffet offers a wide selection, it can get crowded at times. Planning the timing for breakfast can help avoid potential crowding.

Some guests experienced issues with service, such as delayed check-in for large groups and unaddressed room cleanliness concerns. Being mindful of potential service limitations can help manage expectations during the stay.