Casa Inn Premium Hotel Queretaro

The hotel offers a good breakfast with logistically well-positioned options and clean rooms. However, some guests have mentioned that the breakfast buffet menu could be improved.

Guests have praised the hotel for its super comfy beds and lovely rooms, ensuring a comfortable stay.

The hotel's pool area is described as excellent, but some guests have noted that the swimming pool and sauna were not well-maintained and need renewal.

The hotel's standout features include a great location, wonderful customer service, and friendly staff, providing a safe, secure, and clean environment for guests.

The hotel offers a kids' club and a pool perfect for kids, but some guests have mentioned that the pool was cold and not suitable for children interested in temperature contrast therapy.

Several guests reported that the rooms lacked heating, leading to discomfort, especially for children. Consider confirming the availability of heating in the room, especially during colder months.

Some guests mentioned noise from the nearby highway, impacting their sleep quality. If you are sensitive to noise, consider requesting a room away from the highway or bringing earplugs.

Guests noted issues such as missing bar fridges, blocked showers, and inadequate toiletries. It may be helpful to check the room amenities upon arrival and request any missing items promptly.

The hotel is conveniently located near various attractions such as Estadio Corregidora and Plaza de Armas. Take advantage of the hotel's tour desk to plan visits to these nearby places.

Some guests mentioned a lack of English-speaking staff, which could pose challenges for international travelers. Consider preparing key phrases in Spanish or using translation apps for smoother communication.

While the hotel advertises an airport shuttle, some guests reported its unavailability. It's advisable to confirm the status of the airport shuttle service before relying on it for transportation.

Several guests noted that the hotel is situated near a busy highway, leading to noise disturbances, especially at night. If you are sensitive to noise, consider requesting a room away from the highway.

Guests mentioned that the swimming pool and surrounding area were not heated, impacting the overall experience. If you plan to use the pool, it's advisable to confirm the water temperature beforehand.

Some guests experienced challenges due to a lack of multilingual staff. If you are not fluent in Spanish, consider confirming the availability of multilingual staff for smoother communication.

While some guests enjoyed great views from their rooms, others faced issues such as a hot room with a city view. If a room with a view is important to you, consider confirming the view and room temperature before booking.