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Doña Urraca Hotel & Spa
4 stars

Doña Urraca Hotel & Spa

5 De Mayo 117, 76000 Santiago de Querétaro, Queretaro de Arteaga, Mexico
Santiago de Querétaro, Mexico
See location+52 442 238 5400
From
$119
Cheapest

rate per night

8.5
Great
based on 410 reviews
410 reviews
Room type
Provider
Nightly total
Double room

Photos of Doña Urraca Hotel & Spa

About Doña Urraca Hotel & Spa

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free
Comfortable hotel near Josefa Ortiz de Domínguez Auditorium An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, coffee/tea in a common area, spa services, and free use of bicycles are onsite. Change of towels is available on request. HOTEL & SPA DOÑA URRACA QUERETARO offers 24 accommodations with safes and hair dryers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

Latest deals for Doña Urraca Hotel & Spa

Wed 11/20
Thu 11/21
Double room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Doña Urraca Hotel & Spa

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business center
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Parking
  • Spa

Services and conveniences

  • Business center
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24hr front desk

Pool and spa

  • Sauna
  • Pool
  • Spa
  • Hot tub

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned

Parking and transportation

  • Parking
  • Airport shuttle

Accessibility and suitability

  • Increased accessibility
  • Elevator

Things to do

  • Beauty salon
  • Bicycle rental

Health and safety

  • Daily housekeeping
  • Safe

Bathroom

  • Hairdryer

Family friendly

  • Babysitting or child care

Reviews of Doña Urraca Hotel & Spa

8.5
Very good410 verified reviews
8.8Families
8.0Friends
8.4Solo
8.3Couples
Pros +
Cons -

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9.4Wonderful
agaitans, Apr 2016

Cons. We checked in on sunday and left on monday. The spa closes at 4 pm on sundays so no chance for a massage. There was a special wine tasting dinner but reservations are required one day in advanced , so we did not know and could not make reservations on the same day, so for those 2 reasons we dis not enjoued the hotel at its best

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the hotel's unique offerings?

The hotel offers a beautiful outdoor swimming pool with an attached jacuzzi, a full-service spa, and a lovely garden pool area. Additionally, the hotel provides a kids' club and a beauty salon for guests' convenience.

Is parking available at the hotel?

Yes, the hotel offers free parking as well as valet parking and shuttle services for an additional charge.

How is the food quality at the hotel?

While some guests have expressed disappointment with the breakfast and restaurant menu, the hotel does offer packed lunches, special diet menus, and room service. The Sunday buffet has been recommended for a satisfying dining experience.

What can guests expect in terms of cleanliness and customer service?

The hotel is known for its clean and well-kept facilities, and many guests have praised the attentive and friendly staff. However, some guests have mentioned issues with the front desk and management, so it's recommended to communicate any concerns during the stay.

When is the best time to visit the hotel?

The high season at the hotel is in March, offering an excellent opportunity to experience the hotel's beautiful location and facilities. However, it's important to note that some guests have experienced issues with hot water and breakfast during their stay.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room on the Second Floor

Some guests recommended choosing a room on the second floor to avoid any potential sulfur smell that was noticed on the first floor.

Explore Nearby Attractions

Take advantage of the hotel's excellent location by exploring nearby attractions such as Museo Casa de la Zacatecana, Plaza de Armas, and Jardin Zenea, all within walking distance.

Consider Booking a Spa Package

Guests highly recommended indulging in the full-service spa package offered by the hotel for a relaxing and enjoyable experience.

Be Mindful of Security

Some guests reported issues with the key cards, suggesting that the hotel should address security concerns related to room access.

Check Room Amenities

Before booking, ensure that the room includes essential amenities such as hot water, especially if staying during the week, as some guests reported issues with hot water availability.

Manage Expectations for Breakfast

While the breakfast was praised by some, others found it to be basic or below average, so it's advisable to set expectations accordingly.

Inquire About Room Heating and Cooling

Some guests experienced issues with room temperature control, so it's recommended to inquire about heating and cooling options before arrival, especially during colder months.

Confirm Spa Facilities and Costs

If planning to use the spa facilities, it's advisable to confirm the services offered and any additional costs to avoid surprises.

Utilize the Concierge Service

The hotel offers a concierge service, which can be helpful for arranging activities, tours, and transportation, so consider utilizing this service for a smoother experience.

Communicate Preferences Clearly

If English communication is preferred, it's advisable to clearly communicate this preference, as some guests experienced language barriers with the staff.

Location

5 De Mayo 117, 76000 Santiago de Querétaro, Queretaro de Arteaga

What's nearby

  • Museo Casa de la Zacatecana323 yd
  • Plaza de Armas404 yd
  • Museo Regional de Queretaro0.3 mi
  • Jardin Zenea0.4 mi
  • Teatro de la Republica0.4 mi
  • Museum of Arts of Queretaro0.5 mi
  • Cerro de Las Campanas National Park1.5 mi
  • Plaza Galerias1.7 mi
  • Estadio Corregidora1.7 mi
  • Plaza de Toros Santa Maria1.8 mi
  • Nestle Headquarters2.2 mi
  • El Cimatario National Park4.6 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Doña Urraca Hotel & Spa

Low season

January

High season

October

Average price (weeknight)

$148

Average price (weekend night)

$236
Cheapest month to stay with an average 25% drop in price.
Most expensive month to stay with an average 49% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Doña Urraca Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Doña Urraca Hotel & Spa

  • If you’re after a cheap room at Doña Urraca Hotel & Spa, then you should consider staying during the low season. The cheapest deals can generally be found in January and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Doña Urraca Hotel & Spa, plan to stay on a Wednesday or Tuesday. The most expensive day is usually Friday.
  • The cheapest price a room at Doña Urraca Hotel & Spa was booked for on KAYAK in the last 2 weeks was $119, while the most expensive was $119.
  • How long should you stay at Doña Urraca Hotel & Spa? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Doña Urraca Hotel & Spa

  • Where is Doña Urraca Hotel & Spa located?

    Doña Urraca Hotel & Spa is located at 5 De Mayo 117, 0.5 miles from the center of Santiago de Querétaro. Museo Casa de la Zacatecana is the closest landmark to Doña Urraca Hotel & Spa.

  • When is check-in time and check-out time at Doña Urraca Hotel & Spa?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Doña Urraca Hotel & Spa.

  • Does Doña Urraca Hotel & Spa offer free Wi-Fi?

    Yes, Doña Urraca Hotel & Spa offers free Wi-Fi.

  • How far is Doña Urraca Hotel & Spa from the airport?

    Doña Urraca Hotel & Spa is 13.3 miles from Santiago de Querétaro. Doña Urraca Hotel & Spa is 65.7 miles from Morelia.

  • Does Doña Urraca Hotel & Spa have a pool?

    Yes, Doña Urraca Hotel & Spa has a pool onsite.

  • How does KAYAK find such great Doña Urraca Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Doña Urraca Hotel & Spa in Santiago de Querétaro and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Doña Urraca Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Doña Urraca Hotel & Spa.

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Good to know

Value for money

10.0

Distance to city center

0.5 mi

Nearest Airport

Santiago de Querétaro

Distance to airport

13.1 mi