Doña Urraca Hotel & Spa

Doña Urraca Hotel & Spa

5 De Mayo 117, 76000 Santiago de Querétaro, Queretaro de Arteaga, Mexico
+52 442 238 5400

rate per night


based on 344 reviews

Doña Urraca Hotel & Spa
Thu 8/11
Fri 8/12
ProviderNightly total$179

About Doña Urraca Hotel & Spa

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free
With a stay at Doña Urraca Hotel & Spa, you'll be centrally located in Querétaro, steps from Centro Histórico and 4 minutes by foot from Ignacio Mena Rosales House of Culture. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Photos of Doña Urraca Hotel & Spa

Latest deals for Doña Urraca Hotel & Spa

Fri 8/12
Tue 8/16
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King Rooms($179 - $184)
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$184 totalKAYAK

Amenities at Doña Urraca Hotel & Spa

  • Outdoor pool
  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe

Services and conveniences

  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Private check-in/check-out
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine


  • Window
  • Family rooms
  • Garden view
  • Pool view
  • Storage available
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor


  • Hairdryer
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Spa and wellness center
  • Massage
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Valet parking


  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Garden
  • Terrace/Patio
  • Beach towels


  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Kids meals
  • Kids' club


  • Fax/photocopying
  • Desk

Things to do

  • Bicycle rental
  • Beauty salon

Reviews of Doña Urraca Hotel & Spa

GreatBased on 344 verified guest reviews

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Cons -

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9.4 Excellent
Cons:We checked in on sunday and left on monday. The spa closes at 4 pm on sundays so no chance for a massage. There was a special wine tasting dinner but reservations are required one day in advanced , so we did not know and could not make reservations on the same day, so for those 2 reasons we dis not enjoued the hotel at its best


5 De Mayo 117, 76000 Santiago de Querétaro, Queretaro de Arteaga

What's nearby

  • Museo Casa de la Zacatecana323 yd
  • Plaza de Armas404 yd
  • Museo Regional de Queretaro0.3 mi
  • Jardin Zenea0.4 mi
  • Teatro de la Republica0.4 mi
  • Museum of Arts of Queretaro0.5 mi
  • Cerro de Las Campanas National Park1.5 mi
  • Plaza Galerias1.7 mi
  • Estadio Corregidora1.7 mi
  • Plaza de Toros Santa Maria1.8 mi
  • Nestle Headquarters2.2 mi
  • El Cimatario National Park4.6 mi



Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Doña Urraca Hotel & Spa

  • Doña Urraca Hotel & Spa is located at 5 De Mayo 117, 0.5 miles from the center of Santiago de Querétaro. Museo Casa de la Zacatecana is the closest landmark to Doña Urraca Hotel & Spa.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at Doña Urraca Hotel & Spa.

  • Yes, Doña Urraca Hotel & Spa offers free Wi-Fi.

  • Yes, Doña Urraca Hotel & Spa offers free parking.

  • Doña Urraca Hotel & Spa is 13.1 miles from Santiago de Querétaro. Doña Urraca Hotel & Spa is 66 miles from Morelia.

  • Yes, Doña Urraca Hotel & Spa has a pool onsite.

  • KAYAK scours the web for all room deals available at Doña Urraca Hotel & Spa in Santiago de Querétaro and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Doña Urraca Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Doña Urraca Hotel & Spa.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

0.5 mi

Location rating


Nearest Airport

Santiago de Querétaro

Distance to airport

13.1 mi