Doña Urraca Hotel & Spa
5 De Mayo 117, 76000 Santiago de Querétaro, Queretaro de Arteaga, Mexico
+52 442 238 5400
Cheapest
rate per night
9.0
Excellent
based on 237 reviews
Bundle with KAYAK
| Provider | Nightly total |
|---|---|
| Agoda.com | $109 |
| KAYAK | $115 |
| Priceline | $118 |
Good to know
Value for money | 8.5 |
|---|---|
Distance to city center | 0.5 mi |
Location rating | 9.6 |
Nearest Airport | Santiago de Querétaro |
Distance to airport | 13.1 mi |
Rooms available at Doña Urraca Hotel & Spa
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Reviews of Doña Urraca Hotel & Spa
Pros
| ""Good ubication, great pool,attentive staff!"" | (in 5 reviews) |
|---|---|
| ""Staff are friendly, atmosphere welcoming."" | (in 17 reviews) |
| ""Amazing staff, beautiful hotel with excellent service!"" | (in 4 reviews) |
Cons
| ""Again, service and food were a big disappointment."" | (in 1 review) |
|---|---|
| ""The room was really cold, and the breakfast wasn't ready when they mentioned."" | (in 3 reviews) |
| "We decided to have brunch on Sunday morning at the hotel before we left." | (in 1 review) |
Traveler rating
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Show reviews that mention
+
| staff great | in 47 reviews |
|---|---|
| great location | in 36 reviews |
| beautiful hotel | in 20 reviews |
| downtown area | in 17 reviews |
| room was not really | in 17 reviews |
| loved everything | in 12 reviews |
| pool | in 12 reviews |
| great food | in 11 reviews |
| went over and beyond to accommodate | in 10 reviews |
| queretaro | in 7 reviews |
| sunday morning | in 7 reviews |
| able to walk | in 6 reviews |
| new years | in 6 reviews |
| sight seeing | in 5 reviews |
| mediocre at best | in 4 reviews |
| beds are very firm | in 3 reviews |
| brunch on sunday | in 3 reviews |
| clean spacious | in 3 reviews |
| strong wind | in 3 reviews |
| obtaining | in 2 reviews |
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ExcellentApr 20169.4
Great place at the best location
We checked in on sunday and left on monday. The spa closes at 4 pm on sundays so no chance for a massage. There was a special wine tasting dinner but reservations are required one day in advanced , so we did not know and could not make reservations on the same day, so for those 2 reasons we dis not enjoued the hotel at its best
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About Doña Urraca Hotel & Spa
Overview
With a stay at Doña Urraca Hotel & Spa, you'll be centrally located in Queretaro, within a 15-minute drive of Aqueduct of Santiago de Queretaro and Corregidora Stadium. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Hotels.com
Features
9.0 Excellent
based on 237 reviews
9.4
Cleanliness
9.3
Comfort
8.0
Facilities
9.6
Location
Check in |
3:00 PM |
Check out |
1:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities at Doña Urraca Hotel & Spa
Window
Babysitting or child care
Entire unit located on ground floor
Business center
Car rental
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Currency exchange on-site
Fire extinguisher
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Packed lunches
Free toiletries
Garden view
Heated pool
Room service
Smoke alarms
Heating
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Face masks for guests available
Bicycle rental
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Hot tub
Outdoor pool
Key card access
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Hairdryer
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Kids' club
Air-conditioned
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Airport shuttle (surcharge)
Delivered food is securely covered
Pants press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning
Free parking
Staff follow all safety protocols as directed by local authorities
Pool view
Private bathroom
Garden
Private check-in/check-out
24hr front desk
Storage available
Shuttle service (additional charge)
Wedding services
Spa and wellness center
Free Wi-Fi
Ticket service
Raised toilet
Terrace/Patio
Increased accessibility
Beach towels
Linens
Towels
Safety deposit box
Elevator
Massage
Shampoo
Shower
Shower cap
Accessible by elevator
Slippers
First-aid kit
Socket near the bed
Sofa
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Tile/marble floor
Toilet
Toilet paper
Safe
Sauna
Toothbrush
Towels/sheets (extra fee)
Clothes rack
Trash cans
Coffee machine
TV
Upper floors accessible by elevator
Conditioner
Upper floors accessible by stairs
Valet parking
Desk
VIP room facilities
Wardrobe or closet
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Photos of Doña Urraca Hotel & Spa
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Reviews about Doña Urraca Hotel & Spa
“Loved everything!”
“The location is excellent for access to restaurants and sight seeing downtown”
“"Good ubication, great pool,attentive staff!"”
“"Amazing staff, beautiful hotel with excellent service!"”
“"Additionally, the location to the Centro is excellent."”
“Walking distant to great food and cafe”
“"Staff are friendly, atmosphere welcoming."”
“"spacious room, great location."”
“The buffet breakfast on Sundays is fantastic.”
“Food quality very high”
Location
Most Popular Landmarks
- Museo Casa de la Zacatecana323 yd
- Plaza de Armas404 yd
- Museo Regional de Queretaro0.3 mi
- Jardin Zenea0.4 mi
- Teatro de la Republica0.4 mi
- Museum of Arts of Queretaro0.5 mi
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