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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests reported that rooms on the top floor are only accessible via a steep, narrow staircase, which may be challenging for older guests. Additionally, some guests found the beds to be uncomfortable and the rooms to be dirty, so it may be advisable to inquire about room options before booking.
Several guests mentioned that the staff had difficulty communicating in English, so it may be helpful to have a translation app or basic knowledge of Spanish to facilitate communication during the stay.
A few guests experienced issues with the hotel not recognizing their reservations despite showing the reservation number. It may be prudent to confirm reservation details with the hotel in advance to avoid any inconvenience upon arrival.
Some guests noted that no soap or towels were provided in the room, necessitating a purchase. It might be wise to bring along essential toiletries for convenience.
While breakfast is included, a few guests found it to be very simple, and there were complaints about the temperature of the coffee. Guests may want to manage their expectations regarding the breakfast offerings.
Guests mentioned that the location is superb, but the property may not be suitable for individuals with mobility issues due to the steep staircase and lack of elevator access. It's important to consider this factor when booking, especially for older individuals or those with limited mobility.
Some guests reported encountering rude and bossy behavior from the manager, which detracted from their experience. It may be helpful to address any concerns directly with the staff or management if such issues arise during the stay.
Many guests praised the superb location and fantastic views from the windows, highlighting the positive aspects of the hotel's setting.
Guests appreciated the helpfulness of the younger staff members, indicating a positive aspect of the service provided by the hotel.
The hotel offers limited amenities, so guests should be prepared for a more basic and no-frills accommodation experience.