Pros (+) Lovely old style house and courtyard
4 stars
La Casa de la Marquesa
Madero 41 Centro, 76000 Santiago de Querétaro, Queretaro de Arteaga, Mexico
Santiago de Querétaro, Mexico
See location+52 442 227 0500Photos of La Casa de la Marquesa
Overview
Featuring a swimming pool and a rooftop terrace, La Casa de la Marquesa is located in Queretaro and is a brief walk from Teatro de la Republica. The multiple facilities this historic hotel offers include a 24-hour reception, valet parking and an airport shuttle.
The hotel has 13 rooms and has been recently refurbished. Additionally, the multilingual staff are on hand to offer local information.
La Casa de la Marquesa Hotel Queretaro offers rooms equipped with a telephone, a hair dryer and a shower, plus all the necessities to ensure a comfortable stay.
La Casa de la Marquesa's on-site eatery is an ideal option for guests wishing to dine in. In the evening, guests can relax in the comfortable lounge bar.
La Casa de la Marquesa Hotel Queretaro provides easy access to Estadio Corregidora and Autonomous University of Queretaro. El Cerrito and 105 Campestre Torre A can be easily reached by car.
Latest deals for La Casa de la Marquesa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at La Casa de la Marquesa
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Air-conditioned
Services and conveniences
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
- Private parking
- Shuttle service (additional charge)
General
- Family rooms
- Hardwood or parquet floors
- Telephone
- City view
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Accessibility and suitability
- No smoking
- Upper floors accessible by stairs
Bedroom
- Extra-long beds (> 2 meters)
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Family friendly
- Babysitting or child care
Reviews of La Casa de la Marquesa
8.3
Very good
530 verified ratings
Wonderful
329
Very good
71
Good
61
Okay
32
Fair
14
Mediocre
11
Poor
12
Summary of reviews
Guests say
Guests largely appreciated the hotel's charming historical location and beautiful architecture, often expressing a sense of stepping back in time. However, dissatisfaction arose from the quality of service and cleanliness, with multiple guests reporting issues such as reservations mishandled, unresponsive staff, and inadequate room preparations. Cleanliness issues were also mentioned, highlighting areas such as dirty hot tubs and lack of proper maintenance. Overall, while the setting is admired, substantial improvements in service and upkeep are needed to meet guest expectations.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
172 reviews
5.5 out of 10
2 reviews
All reviews
Cons (-) When we arrived they hadn't our reservation because miss arise had canceled it without informing us. She is so rude. They send us to another hotel but at the end we had to change our plans and this wasn't what we were expecting
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's historic building and architecture?
You can expect to experience a beautiful colonial style hotel with carefully detailed architecture. The property features historic arquitecture and beautiful arabesque details, giving it an old-world charm and elegance.
What are the dining options like at the hotel?
The hotel offers an on-site eatery where you can enjoy delicious breakfast with pastries, fresh fruit, and eggs of your choice. Additionally, there's a comfortable lounge bar for evening relaxation.
How is the cleanliness and maintenance of the hotel's rooms?
The hotel provides spacious and well-maintained rooms with impeccable cleanliness. The rooms are beautifully furnished in a victorian style, ensuring a comfortable and elegant stay.
What are the hotel's unique offerings and amenities?
The hotel offers a one-of-a-kind experience with its fully restored colonial mansion, featuring medieval tapestries and elegant old-world detailing. Additionally, guests can enjoy a pianist serenading everyone during breakfast.
What is the hotel's location like and what can I explore nearby?
The hotel is located in the heart of the historic district, providing easy access to museums, historic tours, and colonial boulevards. Nearby attractions include the Museum of Arts of Queretaro, Jardin Zenea, and Teatro de la Republica.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Running Water
Several guests reported issues with running water, including no hot water and having to call reception for assistance. Consider confirming the availability of running water in your room before settling in.
Check Room Amenities
Some guests experienced issues with room amenities such as TV service and room cleanliness. It may be helpful to inspect the room upon arrival and promptly report any discrepancies to the staff.
Explore Nearby Attractions
The hotel's central location provides easy access to various attractions such as the Museum of Arts of Queretaro and Jardin Zenea, allowing for convenient exploration of the area on foot.
Be Mindful of Noise Levels
A few guests mentioned noise-related concerns, including a restaurant smelling of fresh paint and unexpected events with live music. Consider inquiring about potential noise disturbances during your stay.
Confirm Room Comfort
Some guests found the beds to be uncomfortable. If possible, inquire about the bed options available and consider requesting a room with a more comfortable bed.
Verify Special Requests
While the staff received praise for their helpfulness, there were instances of unmet special requests. It may be beneficial to confirm any special arrangements or requests in advance to ensure they are fulfilled to your satisfaction.
Enjoy the Historic Ambiance
Embrace the historic charm of the hotel, characterized by its beautiful colonial architecture and old-world detailing, offering a unique and enchanting experience.
Stay Informed About Service Quality
While the hotel's historic and architectural aspects were highly praised, there were mixed reviews regarding service quality. Being aware of potential service variations can help manage expectations during your stay.
Consider Dining Options
Some guests experienced slow service and lukewarm food in the hotel's restaurant. Exploring alternative dining options in the vicinity might enhance your overall dining experience.
Embrace the Unique Experience
Despite some challenges, many guests appreciated the hotel's historical significance and unique atmosphere, making it a memorable and one-of-a-kind destination.
Location
Madero 41 Centro, 76000 Santiago de Querétaro, Queretaro de Arteaga
What's nearby
- Museum of Arts of Queretaro52 yd
- Jardin Zenea188 yd
- Teatro de la Republica282 yd
- Museo Regional de Queretaro284 yd
- Plaza de Armas0.3 mi
- Museo Casa de la Zacatecana0.3 mi
- Cerro de Las Campanas National Park1.1 mi
- Plaza Galerias1.3 mi
- Plaza de Toros Santa Maria1.4 mi
- Nestle Headquarters1.9 mi
- Estadio Corregidora2 mi
- El Cerrito4.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about La Casa de la Marquesa
Low season | May |
|---|---|
High season | October |
Average price (weeknight) | $155 |
Average price (weekend night) | $130 |
When to book a room at La Casa de la Marquesa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at La Casa de la Marquesa
FAQs when booking at La Casa de la Marquesa
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Closest
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See most recommended stays in Santiago de QuerétaroGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Santiago de Querétaro |
Distance to airport | 13.5 mi |