Mesón de la Merced Hotel Boutique, Patio & Spa

The rooms are large with three levels and air conditioning, providing a rustic feel. Additionally, the suite was spread over three floors with a lounge and bar on the ground floor, an office suite on the second floor, and the two bedrooms on the top floor, with wooden floors and wooden-beamed ceilings giving it an interesting character.

Some guests have mentioned that the Wi-Fi was spotty and there were extra costs not listed when booking. Additionally, there were comments about the provided coffee caps having a strange flavor.

The staff was described as wonderful, friendly, and accommodating, with specific mentions of Mara and Lydia. They were beyond accommodating and provided a high level of care and attention. Additionally, the hotel was very understanding and did not charge for an unused night due to a guest's mild illness.

Although the listing indicates parking, there were no parking facilities at the hotel. However, street parking was available for guests.

The hotel is conveniently located near Museo Casa de la Zacatecana, Plaza de Armas, Museo Regional de Queretaro, Teatro de la Republica, Jardin Zenea, and other attractions, making it an ideal place to stay for exploring the area.

If you have mobility concerns, consider requesting a ground floor room as there are stairs to navigate within the hotel.

Some guests were surprised by the multi-storied layout of their rooms. It's advisable to confirm the room configuration before booking, especially if you have a preference for single-level accommodation.

Embrace the rustic ambiance of the hotel, which was highlighted by several guests. The wooden floors and ceilings add an interesting character to the accommodation.

While the listing indicates parking facilities, some guests found street parking to be the available option. It's recommended to inquire about parking arrangements in advance.

Guests appreciated the spa and wellness facilities. Consider indulging in a massage or spa treatment during your stay for a relaxing experience.

The hotel's location offers easy access to various attractions such as Museo Casa de la Zacatecana, Plaza de Armas, and Teatro de la Republica, all within walking distance.

Several guests mentioned the presence of many stairs within the hotel. If mobility is a concern, it's advisable to take this into account when considering the property.

The hotel's courtyard, where soft music plays, provides a relaxing atmosphere. Take time to unwind and enjoy the ambiance during your stay.

If you are sensitive to heat, consider requesting a room with air conditioning, as it was appreciated by guests for maintaining a comfortable environment.

The staff received numerous praises for their friendliness and support. Don't hesitate to engage with them for any assistance or recommendations during your stay.