Great location and facilities, high quality in almost everything. But some things were faulty - flickering lights in washroom; shower plumbing not working as it should. Didn't expect annoying flaws like that in a Crowne Plaza and for this price.
4 stars
Crowne Plaza Santo Domingo
Ave. George Washington 218, Santo Domingo 2890, Dominican Republic
Santo Domingo, Dominican Republic
See location+1 809 221 0000Photos of Crowne Plaza Santo Domingo
Overview
Positioned on the iconic Malecon, just five minutes from the historic Colonial Zone, Crowne Plaza Santo Domingo combines modern elegance with rich cultural experiences. With easy access to nearby beaches, shopping, dining, and the business district, we ensure an unforgettable stay in the heart of the city. Host meetings, weddings, and social gatherings in our 15 versatile event venues for up to 1,200 guests. Discover delicious dining experiences in our four restaurants and bars. Savor international cuisine at NABU, coffee and pastries at Kaffetto’s, mojitos and live music at Level 1 Bar, and tropical drinks and casual fare at Las Olas Pool Bar. Elevate your Caribbean stay with our exceptional amenities like our 24-hour Fitness Center, outdoor sparkling pool, spa services, casino, and free Wi-Fi. Offering 196 luxurious rooms with stunning ocean views, we ensure your stay in Santo Domingo is unforgettable.
Latest deals for Crowne Plaza Santo Domingo
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Crowne Plaza Santo Domingo
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
General
- Executive lounge access
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- DVD player
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Things to do
- Gift shop
- Beach access
- Bicycle rental
- Casino
- Board games/puzzles
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Crowne Plaza Santo Domingo
8.8
Very good
1050 verified ratings
Wonderful
583
Very good
172
Good
131
Okay
58
Fair
52
Mediocre
25
Poor
29
Summary of reviews
Guests say
Guests appreciated the great location of the hotel and the cleanliness of the facilities, particularly praising the pool. However, many reviews highlighted issues with room cleanliness, with some guests reporting dirty toilets and rooms. Service also received criticism, especially regarding the reception staff and room service, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
33 reviews
8.2 out of 10
4 reviews
All reviews
Excelente view, good service, clean, facility, the personal was wonderful, excellent food . I recommend 100/100
Pros (+) The ocean View
Cons (-) room service terrible wifi never works good not even to send a text over the internet
Cons (-) No internet. Terrible
Cons (-) The staff, the manager charge me 50 $ because someone visit me for 10 min,when I ask him to shoe me he said it's only a verbal order !
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a beautiful sea view, a casino, and a spa and wellness center, providing a range of entertainment and relaxation options for guests.
Is parking available at the hotel?
Yes, the hotel offers free parking as well as valet parking for the convenience of guests.
How is the food quality at the hotel?
The hotel provides excellent dining options, including a restaurant, bar/lounge, and the option for food to be delivered to guest accommodation. Guests can also enjoy a good breakfast and special diet menus upon request.
What can guests expect in terms of cleanliness?
The hotel is known for its cleanliness, with super clean rooms and a staff that works hard to maintain a clean and comfortable environment for guests.
When is the best time to visit the hotel?
The high season is in June, offering an ideal time to experience the hotel's attractive facilities and the beautiful sea view from the restaurant.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Sea View
Guests highly recommend booking a room with a sea view, especially on higher floors, for a spectacular and relaxing experience.
Explore Nearby Attractions
Take advantage of the hotel's location near attractions such as El Obelisco Macho, Palacio de Bellas Artes Freddy Beras Goico, and Mercado Modelo, all within a mile from the hotel.
Consider Room Selection Carefully
Some guests mentioned that certain rooms were not as clean or comfortable, so it's advisable to carefully consider room options and possibly request a room change if necessary.
Take Advantage of the Casino
If you enjoy gaming, make sure to visit the hotel's casino, which was highlighted as a positive aspect by some guests.
Check for Special Dining Options
The hotel offers special dining menus and the option for food to be delivered to guest accommodations, providing convenience and flexibility for guests.
Be Mindful of Check-in Times
Several guests experienced delays in room readiness upon arrival, so it's advisable to confirm check-in times and room readiness in advance.
Enjoy the Pool Area
Guests appreciated the pool area on the 2nd floor for its beautiful sunset views and ample seating, providing a relaxing space to unwind.
Consider Transportation Options
The hotel offers airport shuttle services, free parking, and valet parking, providing convenient options for guests traveling by car or plane.
Take Note of Housekeeping Feedback
While many guests praised the cleanliness and housekeeping, some mentioned issues with restocking of towels and other amenities, so it's advisable to communicate any such needs promptly.
Engage with Friendly Staff
Numerous guests highlighted the friendly and helpful nature of the hotel staff, from the front desk to room service, creating a welcoming and comfortable atmosphere for guests.
Location
Ave. George Washington 218, Santo Domingo 2890
What's nearby
- La Puerta del Conde0.6 mi
- Monasterio de San Francisco0.9 mi
- Convento de los Dominicos0.9 mi
- Port of Santo Domingo0.9 mi
- Malecon Center1 mi
- Catedral Primada de América1 mi
- Chu Chu Colonial1.1 mi
- Teatro Nacional1.1 mi
- Fortaleza Ozama1.2 mi
- Panteón de la Patria1.2 mi
- Museo de las Casas Reales1.2 mi
- Alcazar de Colon1.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Santo Domingo
Low season | November |
|---|---|
High season | May |
Average price (weeknight) | $173 |
Average price (weekend night) | $169 |
When to book a room at Crowne Plaza Santo Domingo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Crowne Plaza Santo Domingo
FAQs when booking at Crowne Plaza Santo Domingo
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See most recommended stays in Santo DomingoGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Santo Domingo Dr. Joaquin Balaguer |
Distance to airport | 9.5 mi |
Everything you need to know for your stay in Santo Domingo
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