Pros (+) Great customer service
5 stars
Intercontinental Real Santo Domingo, An IHG Hotel
Avenida Winston Churchill, Santo Domingo, Dominican Republic
Santo Domingo, Dominican Republic
See location+1 809 683 6060Photos of Intercontinental Real Santo Domingo, An IHG Hotel
Overview
Situated in Santo Domingo, InterContinental Real Santo Domingo is within a 35-minute drive of Las Americas International Airport and offers a Jacuzzi, a sauna and an infinity pool. It also features a beauty centre, valet parking and a 24-hour business centre.
The hotel has recently undergone refurbishment and offers babysitting/child services, a car rental desk and an airport shuttle. The on-site spa and wellness center provides a chance to get pampered and relax. It also offers superb options for business meetings and events.
InterContinental Real Santo Domingo features 227 rooms, all of which are filled with a range of facilities to ensure a comfortable stay.
Guests staying at the hotel can enjoy a unique dining experience at the on-site restaurant, suitably located for those who want to stay close by for a meal. Packed lunches are provided for sightseers.
InterContinental Real Santo Domingo provides a convenient base to discover nearby Port of Santo Domingo, Cathedral of Santa Maria la Menor and National Pantheon of the Dominican Republic, as well as everything the local area has to offer. For those who want to explore the area, the staff at the tour desk are happy to book tours and sightseeing trips.
Latest deals for Intercontinental Real Santo Domingo, An IHG Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Intercontinental Real Santo Domingo, An IHG Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Accessibility and suitability
- Entire unit wheelchair accessible
- Wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Roll-in shower
- Shower chair
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Executive lounge access
- Interconnected room(s) available
- Landmark view
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Kitchen
- Wine glasses
- Electric kettle
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Evening entertainment
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Intercontinental Real Santo Domingo, An IHG Hotel
8.8
Very good
436 verified ratings
Wonderful
320
Very good
53
Good
25
Okay
15
Fair
10
Mediocre
4
Poor
9
Summary of reviews
Guests say
Guests appreciated the outstanding pool, beautiful rooms, and excellent location. However, many expressed dissatisfaction with the breakfast options, high prices, and service quality, particularly regarding staff interactions and unresolved issues during their stay.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.8 out of 10
180 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Intercontinental Real Santo Domingo?
Guests can enjoy a unique dining experience at the on-site restaurant, and packed lunches are provided for sightseers.
How is the cleanliness of the hotel addressed?
The hotel is very clean, and the staff were very nice. The restaurant at the hotel was amazing.
What can I expect from the hotel's customer service?
The customer service is outstanding, and the staff was very friendly. The staff at the tour desk are happy to book tours and sightseeing trips.
Is the hotel suitable for families with children?
The hotel offers babysitting/child services, cribs available, kids meals, and a kid-friendly buffet.
What are the best times to visit Intercontinental Real Santo Domingo?
The low season is in August, and the high season is in October.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or pool area comes highly recommended.
Take Advantage of the Spa and Wellness Center
Guests have praised the on-site spa for its relaxing atmosphere and pampering services. Consider booking a treatment during your stay for a truly rejuvenating experience.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring nearby attractions such as the National Pantheon of the Dominican Republic and Cathedral of Santa Maria la Menor. The tour desk can assist in booking sightseeing trips.
Be Mindful of Service Standards
While many guests have praised the staff for their friendliness and professionalism, some have noted that service standards can be inconsistent. It's advisable to set expectations accordingly.
Check Room Amenities
Some guests have mentioned that the rooms are well-equipped, but a few have highlighted the need for better maintenance and cleanliness, particularly in the pool and jacuzzi areas. It's advisable to check the room amenities upon arrival and report any issues promptly.
Enjoy the Dining Experience
Guests have appreciated the hotel's dining options, particularly the breakfast buffet and the Japanese restaurant. Consider trying out the different dining facilities available on-site.
Plan for High Season Visits
If you're planning a visit in October, be prepared for potentially higher rates and increased crowds, as this is considered the high season for the hotel.
Take Advantage of the Executive Lounge
Guests have spoken highly of the executive lounge, praising its view and access to appetizers and drinks. Consider upgrading to a room with access to the executive lounge for added comfort and convenience.
Utilize the Fitness Center
The hotel's fitness center has been described as well-equipped and spacious. If fitness is a priority during your stay, consider making use of this facility.
Consider Transportation Options
The hotel offers an airport shuttle service for a surcharge, as well as free parking. It's advisable to inquire about these transportation options in advance to plan your arrival and departure efficiently.
Location
Avenida Winston Churchill, Santo Domingo
What's nearby
- Torre Caney1.5 mi
- Estadio Olimpico Felix Sanchez1.6 mi
- Estadio Quisqueya1.6 mi
- Teatro Nacional1.8 mi
- Jardín Botánico Nacional de Santo Domingo2 mi
- Malecon Center2 mi
- La Puerta del Conde3.1 mi
- Monasterio de San Francisco3.5 mi
- Convento de los Dominicos3.5 mi
- Catedral Primada de América3.6 mi
- Chu Chu Colonial3.7 mi
- Port of Santo Domingo3.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Intercontinental Real Santo Domingo, An IHG Hotel
Low season | April |
|---|---|
High season | September |
Average price (weeknight) | $229 |
Average price (weekend night) | $217 |
When to book a room at Intercontinental Real Santo Domingo, An IHG Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Intercontinental Real Santo Domingo, An IHG Hotel
Nearby hotels and places to stay
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See more nearby staysMost recommended
See most recommended stays in Santo DomingoGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Santo Domingo Dr. Joaquin Balaguer |
Distance to airport | 7.8 mi |
Everything you need to know for your stay in Santo Domingo
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