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Pros. The Hotel in general was decent. It was clean and updated and the breakfast buffet was good with a lot of variety.
Cons. The customer service at the hotel was beyond bad, it was the worst service I have ever experienced. We had an issue with our reservation not being found and although I had a print out of the confirmation with all the information and showing it had been pre-paid, the check in clerk would not accept it because he did not know who Kayak was. He said I had to put a deposit down in order for him to give us a room. He also did not let us borrow the phone to call Kayak's customer service line to correct the issue, nor did he want to call. I have worked in a hotel in his exact position and if someone showed up with a reservation confirmation, it was my responsibility to create the reservation based on the confirmation sheet and deal with the vendor myself. As a person providing a service, the goal is to give the guest and wonderful stress free stay, not make it unbelievably impossible to check in to the hotel at 2 o'clock in the morning. In the end I ended up borrowing a cell phone and calling Kayak and had our room within 10 minutes, if he would've just picked up the stupid phone all the this frustration and this bad review would've been avoided.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | May |
Average price (weeknight) | $144 |
Average price (weekend night) | $147 |
Quality Hotel Real Aeropuerto Santo Domingo is located at Km 22 Autopista Las Americas, 14.8 miles from the center of Santo Domingo. Parque Nacional Los Tres Ojos is the closest landmark to Quality Hotel Real Aeropuerto Santo Domingo.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Quality Hotel Real Aeropuerto Santo Domingo.
Yes, Quality Hotel Real Aeropuerto Santo Domingo offers free Wi-Fi.
Yes, Quality Hotel Real Aeropuerto Santo Domingo offers free parking.
Quality Hotel Real Aeropuerto Santo Domingo is 3.1 miles from Santo Domingo Las Americas. Quality Hotel Real Aeropuerto Santo Domingo is 20 miles from Santo Domingo Dr. Joaquin Balaguer.
Yes, Quality Hotel Real Aeropuerto Santo Domingo has a pool onsite.
KAYAK scours the web for all room deals available at Quality Hotel Real Aeropuerto Santo Domingo in Santo Domingo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Quality Hotel Real Aeropuerto Santo Domingo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Quality Hotel Real Aeropuerto Santo Domingo.
Value for money | 6.6 |
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Distance to city center | 14.8 mi |
Nearest Airport | Santo Domingo Las Americas |
Distance to airport | 3.1 mi |